Job summary
We are looking for an experienced Medical Secretary/Admin lead to join our York Child and Adolescent Mental Health Team based at Orca House in York. The position is to provide a full secretarial service to a Consultant Psychiatrist within the team as well as providing leadership and guidance for the Team Manager and wider team in conjunction with the other senior admin staff currently in post.
Main duties of the job
You will be required to support and maintain standard systems and processes set out by the service and Trust. The successful candidate will need to have excellent IT and organisational skills. The ability to prioritise workload, work under pressure to meet deadlines and demonstrate a flexible, motivated attitude to work will also be essential. Excellent interpersonal and communication skills at all levels are required.
Previous Medical Secretarial/Clinical Secretarial/Personal Assistant experience is essential. A minute taking qualification or experience would be desirable. It is expected that applicants can evidence a good standard of general education and sound IT knowledge and experience, with competency in all Microsoft Office Applications being essential.
Applicants should either hold a BTEC Diploma/Level 3 Diploma in Team Leader/Supervisor or equivalent (i.e. NVQ in Business Administration/RSA Level 3) or equivalent knowledge gained through relevant work experience plus a willingness to work towards the Diploma in Team Leader/Supervisor within an agreed timescale. An IT qualification (i.e. ITQ Level 2/ECDL/RSA/CLAIT) or equivalent knowledge gained through relevant work experience and key skills/functional skills in literacy and numberacy Level 2 or O'Level (Grade C and above)/New GCSE in Maths and English (level 4-9).
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
- EITHER: BTEC Diploma/Level 3 Diploma in Team Leader/Supervisor or equivalent (ie NVQ in Business Administration/RSA Level 3) or equivalent knowledge gained through relevant work experience plus a willingness to work towards the Diploma in Team Leader/Supervisor within an agreed timescale
- ITQ Level 2/ECDL/RSA/CLAIT) or equivalent knowledge gained through relevant work experience
- Key skills/functional skills in literacy and numeracy Level 2 or O'Level (Grade C or above)/New GCSE in Maths and English (Grade 4 to 9)
Desirable
- Digital dictation or audio-typing qualification
Experience
Essential
- Significant secretarial experience in a clinical environment.
- Experience of participation in service and quality improvement initiatives
- Where applicable, experience of supervising/training junior administrative staff
Desirable
- Within a clinical environment
Knowledge
Essential
- Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
- Comprehensive knowledge of all Microsoft Office applications.
- Working knowledge of medical/psychological terminology
Desirable
- Working knowledge of medical/psychological terminology
Skills
Essential
- Copy type and transcribe accurately from audiotape and/or shorthand. Touch typing at 50+ wpm required
- Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties
- Communicate effectively in the English language and demonstrate both verbal and written comprehension skill
- Work on own initiative, prioritise work and consistently meet deadlines
- Depending on work area, lead, motivate and manage staff in a positive manner to facilitate delivery of an effective service
Person Specification
Qualifications
Essential
- EITHER: BTEC Diploma/Level 3 Diploma in Team Leader/Supervisor or equivalent (ie NVQ in Business Administration/RSA Level 3) or equivalent knowledge gained through relevant work experience plus a willingness to work towards the Diploma in Team Leader/Supervisor within an agreed timescale
- ITQ Level 2/ECDL/RSA/CLAIT) or equivalent knowledge gained through relevant work experience
- Key skills/functional skills in literacy and numeracy Level 2 or O'Level (Grade C or above)/New GCSE in Maths and English (Grade 4 to 9)
Desirable
- Digital dictation or audio-typing qualification
Experience
Essential
- Significant secretarial experience in a clinical environment.
- Experience of participation in service and quality improvement initiatives
- Where applicable, experience of supervising/training junior administrative staff
Desirable
- Within a clinical environment
Knowledge
Essential
- Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
- Comprehensive knowledge of all Microsoft Office applications.
- Working knowledge of medical/psychological terminology
Desirable
- Working knowledge of medical/psychological terminology
Skills
Essential
- Copy type and transcribe accurately from audiotape and/or shorthand. Touch typing at 50+ wpm required
- Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties
- Communicate effectively in the English language and demonstrate both verbal and written comprehension skill
- Work on own initiative, prioritise work and consistently meet deadlines
- Depending on work area, lead, motivate and manage staff in a positive manner to facilitate delivery of an effective service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
