North Tees & Hartlepool NHS Foundation Trust

Clinical Admin Support

The closing date is 12 November 2025

Job summary

Assist in the provision of patient care by providing comprehensive and effective administrative support for the clinical specialty, under the direction of the Clinical Services Administrator.

Main duties of the job

The postholder will be responsible for typing of clinic correspondence using the Trust's audio transcription system. Duties will also include dealing with telephone queries, booking appointments and filing.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

345-MED50755167

Job locations

University Hospital of North Tees

Hardwick

Stockton on Tees

TS19 8PE

Job description

Job responsibilities

To provide comprehensive admin support to the Clinical Services Administrators within the clinical specialty.

Job description

Job responsibilities

To provide comprehensive admin support to the Clinical Services Administrators within the clinical specialty.

Person Specification

Qualifications & Training

Essential

GCSE at grade C or above in Mathematics, or Key Skills at level 2 in Numeracy (or equivalent)
GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent)

Desirable

NVQ at level 2 or above in Business Administration (or equivalent
Typing or word processing qualification
IT qualification

Experience

Essential

Secretarial and administrative experience
Clerical work involving computerised systems
Use of digital audio transcription systems
Good working knowledge of Windows based computer systems and be proficient in the use of all Microsoft Office applications
Experience of dealing with members of the public
Medical terminology experience

Desirable

Secretarial/administrative experience in a healthcare environment
Experience working within a multi-disciplinary team
Knowledge of the NHS and the Trust's systems and structures
Experience in use of the TrakCare patient administration system

Person Specification

Qualifications & Training

Essential

GCSE at grade C or above in Mathematics, or Key Skills at level 2 in Numeracy (or equivalent)
GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent)

Desirable

NVQ at level 2 or above in Business Administration (or equivalent
Typing or word processing qualification
IT qualification

Experience

Essential

Secretarial and administrative experience
Clerical work involving computerised systems
Use of digital audio transcription systems
Good working knowledge of Windows based computer systems and be proficient in the use of all Microsoft Office applications
Experience of dealing with members of the public
Medical terminology experience

Desirable

Secretarial/administrative experience in a healthcare environment
Experience working within a multi-disciplinary team
Knowledge of the NHS and the Trust's systems and structures
Experience in use of the TrakCare patient administration system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick

Stockton on Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick

Stockton on Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)