North Tees & Hartlepool NHS Foundation Trust

Patient Safety and Quality Assistant

The closing date is 01 August 2025

Job summary

*Advert may close early if sufficient volume of applications is reached*

The post holder will assist in the administration progression of patient safety and quality initiatives within the directorate. She/He will provide advice and support on the patient safety agenda and will participate within the directorate, contributing to the monitoring and improving of standards of care.

Main duties of the job

Use appropriate technologies to efficiently diary manage making appointments, arranging meetings and interviews.
To undertake secretarial duties for senior staff within the Care Group.
To act as Committee secretariat, preparation of agendas and circulation of relevant papers / minutes etc to participants.
Attend to minutes to Committees and other meetings as required, and ensure production and dissemination within agreed timescales.
Organise and plan own time prioritising the workload to ensure all service requirements are met.

About us

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We recruit for values and "Together we are North Tees & Hartlepool"

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata per annum

Contract

Secondment

Working pattern

Part-time

Reference number

345-NPQ5692788-A

Job locations

University Hospital of North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE

Job description

Job responsibilities

Use appropriate technologies (TrakCare / InPhase / Microsoft Office including Outlook)
Efficiently diary manage making appointments, arranging meetings and interviews for complaints / investigations / claims meetings.
To undertake secretarial duties for senior staff within the Care Group.
To act as Committee secretarial, preparation of agendas and circulation of relevant papers / minutes etc to participants.
Attend to minutes to Committees and other meetings as required, and ensure production and dissemination within agreed timescales.
Organise and plan own time prioritising the workload to ensure all service requirements are met.

Job description

Job responsibilities

Use appropriate technologies (TrakCare / InPhase / Microsoft Office including Outlook)
Efficiently diary manage making appointments, arranging meetings and interviews for complaints / investigations / claims meetings.
To undertake secretarial duties for senior staff within the Care Group.
To act as Committee secretarial, preparation of agendas and circulation of relevant papers / minutes etc to participants.
Attend to minutes to Committees and other meetings as required, and ensure production and dissemination within agreed timescales.
Organise and plan own time prioritising the workload to ensure all service requirements are met.

Person Specification

Qualifications

Essential

Good Keyboard skills
NVQ level 3 or equivalent

Desirable

medical terminology

Experience

Essential

Awareness of clinical governance in NHS setting
Awareness of patient safety in NHS setting

Desirable

Awareness of Patient Safety Investigation Response Framework (PSIRF)
Awareness of complaints process within the NHS in relation to the PHSO

Skills

Essential

Excellent communication skills with staff and members of the public
Excellent organisational skills
Ability to work under pressure and meet deadlines whilst delivering high quality work

Desirable

skills in note taking for minutes of meetings

Person Specification

Qualifications

Essential

Good Keyboard skills
NVQ level 3 or equivalent

Desirable

medical terminology

Experience

Essential

Awareness of clinical governance in NHS setting
Awareness of patient safety in NHS setting

Desirable

Awareness of Patient Safety Investigation Response Framework (PSIRF)
Awareness of complaints process within the NHS in relation to the PHSO

Skills

Essential

Excellent communication skills with staff and members of the public
Excellent organisational skills
Ability to work under pressure and meet deadlines whilst delivering high quality work

Desirable

skills in note taking for minutes of meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)