Job summary
The post holder will work closely with the BI team to support the Directorate of Planning and Performance, Care Groups and other Corporate teams in meeting all compliance, performance, quality and workforce objectives and standards, including the overall strategic plan, annual business plans and specific ad hoc project(s)/ requests. Supporting the BI team in providing the performance requirements of the Trust contributing to a number of capacity planning initiatives and the analysis, investigation and resolution of complex statistical queries. Responsible for the overall development of appropriate performance management frameworks/ tools/ dashboards and reporting mechanisms, working across the Care Groups to support the delivery of all Trust performance standards ensuring effective service delivery. The post holder will lead on analytical support for both the BI team and across the organisation, ensuring reports are analysed and collated within a structured framework for both internal and external parties whilst supporting the assistant analysts and officer to ensure valid and reliable data.
Main duties of the job
Lead on the monitoring of progress and analysing data against all key performance standards/ indicators. Support and manage the development and production of performance reports.
Oversee responsibility for Sitreps, both internally and externally within required timescales whilst ensuring data is valid and accurate.
Responsible to provide effective support to the performance management agenda and activities, overseeing the development of systems and processes within the Business Intelligence (BI) team, Care Groups and corporate teams.
Responsible for ensuring local and national reporting requirements are met.
Responsible to provide an information analysis and forecast service to assist and support directorates in decision making (Business intelligence).
Working in collaboration across all care groups and corporate services to support the BI agenda developing systems to help inform business intelligence
Utilising new technologies and oversee presentational formats to deliver data/information to end-users i.e. through the deployment and development of tools such as Yellowfin, Trak, Access, Excel, clinical dashboards and other business and performance management tools (list not exhaustive).
Responsible for the development of new data sources, performance systems and other reporting processes, working in conjunction with other members of the organisation (supporting business intelligence) providing training and cross cover as necessary to share knowledge and skills.
About us
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and "Together we are North Tees & Hartlepool"
Job description
Job responsibilities
Within the BI team, lead on the monitoring of progress and analysing data against all key performance standards/ indicators. Support and manage the development and production of performance reports for use by Directors, Managers and the Board.
Oversee responsibility for ensuring Sitreps are reported and submitted both internally and externally within required timescales whilst ensuring data is valid and accurate.
Responsible for ensuring that data quality checks and procedures are embedded and followed.
Ability to manipulate data and provide appropriate reporting information to enable robust decision making and planning projects.
Responsible to provide effective support to the performance management agenda and activities, overseeing the development of systems and processes within the Business Intelligence (BI) team, Care Groups and corporate teams.
Responsible for ensuring local and national reporting requirements are met such as contract KPIs and Public Health data in accordance with contract requirements.
To work corporately as part of the Trusts BI function. To ensure compliance with Information Governance Standards particularly in relation to relevant data protection legislation.
Determine baselines for performance standards and identify trends in activity to help service managers influence decision making.
Responsible to address key requirements to ensure effective reporting, creating templates, developing operational reports, and ensuring that the system is embedded in every day operations.
Ensure information/ performance is delivered in a timely manner, facilitating both internal and external reporting requirements.
Responsible to provide an information analysis and forecast service, highlighting key quality results and trends and areas for concern, detailing reasons for variance to assist and support directorates in decision making (Business intelligence).
Actively engage in and to contribute to the development of the BI systems and strategic developments/ agenda.
Responsible for work in close collaboration across all care groups and corporate services to support the BI agenda developing systems to help inform business intelligence, apply training of systems across the Organisation as relevant incorporating compliance, quality and workforce standards.
Ensure all measures are collected and reported rigorously in a timely fashion.
Utilising new technologies and oversee presentational formats to deliver data/information to end-users i.e. through the deployment and development of tools such as Yellowfin, Trak, Access, Excel, clinical dashboards and other business and performance management tools (list not exhaustive).
Responsible for the development of new data sources, performance systems and other reporting processes, working in conjunction with other members of the organisation (supporting business intelligence) providing training and cross cover as necessary to share knowledge and skills.
To implement methodology in conjunction with the management team to improve efficiency and effectiveness of relevant systems and processes including standard operating procedures. Be responsible for ensuring these procedures are implemented and compliance is maintained along with ensuring any policy change is updated in a timely manner.
In conjunction with the management team for care groups work to develop and implement new and innovative efficiency and productivity strategies to maximise the perioperative pathway and support operating theatre efficiency and productivity (service line management) based on a range of options supported by credible information and data.
Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.
Tackle discrimination and harassment, and promote equality and diversity in the workplace.Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff
Take responsibility for personal development and education.
Provide professional leadership advice and support within responsibility of role and junior members of staff.
Carry out regular appraisals for staff, ensuring business goals are clearly communicated and linked to objectives.
Work closely with Information Management/ System Administration team*, where appropriate and required, to ensure alignment of work, correct reporting requirements are met, avoid duplication (*list not exhaustive).
Responsible for communication with all staff within areas of responsibility to ensure they feel informed, involved and valued by utilising negotiation, motivational and persuasive skills.
Job description
Job responsibilities
Within the BI team, lead on the monitoring of progress and analysing data against all key performance standards/ indicators. Support and manage the development and production of performance reports for use by Directors, Managers and the Board.
Oversee responsibility for ensuring Sitreps are reported and submitted both internally and externally within required timescales whilst ensuring data is valid and accurate.
Responsible for ensuring that data quality checks and procedures are embedded and followed.
Ability to manipulate data and provide appropriate reporting information to enable robust decision making and planning projects.
Responsible to provide effective support to the performance management agenda and activities, overseeing the development of systems and processes within the Business Intelligence (BI) team, Care Groups and corporate teams.
Responsible for ensuring local and national reporting requirements are met such as contract KPIs and Public Health data in accordance with contract requirements.
To work corporately as part of the Trusts BI function. To ensure compliance with Information Governance Standards particularly in relation to relevant data protection legislation.
Determine baselines for performance standards and identify trends in activity to help service managers influence decision making.
Responsible to address key requirements to ensure effective reporting, creating templates, developing operational reports, and ensuring that the system is embedded in every day operations.
Ensure information/ performance is delivered in a timely manner, facilitating both internal and external reporting requirements.
Responsible to provide an information analysis and forecast service, highlighting key quality results and trends and areas for concern, detailing reasons for variance to assist and support directorates in decision making (Business intelligence).
Actively engage in and to contribute to the development of the BI systems and strategic developments/ agenda.
Responsible for work in close collaboration across all care groups and corporate services to support the BI agenda developing systems to help inform business intelligence, apply training of systems across the Organisation as relevant incorporating compliance, quality and workforce standards.
Ensure all measures are collected and reported rigorously in a timely fashion.
Utilising new technologies and oversee presentational formats to deliver data/information to end-users i.e. through the deployment and development of tools such as Yellowfin, Trak, Access, Excel, clinical dashboards and other business and performance management tools (list not exhaustive).
Responsible for the development of new data sources, performance systems and other reporting processes, working in conjunction with other members of the organisation (supporting business intelligence) providing training and cross cover as necessary to share knowledge and skills.
To implement methodology in conjunction with the management team to improve efficiency and effectiveness of relevant systems and processes including standard operating procedures. Be responsible for ensuring these procedures are implemented and compliance is maintained along with ensuring any policy change is updated in a timely manner.
In conjunction with the management team for care groups work to develop and implement new and innovative efficiency and productivity strategies to maximise the perioperative pathway and support operating theatre efficiency and productivity (service line management) based on a range of options supported by credible information and data.
Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.
Tackle discrimination and harassment, and promote equality and diversity in the workplace.Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff
Take responsibility for personal development and education.
Provide professional leadership advice and support within responsibility of role and junior members of staff.
Carry out regular appraisals for staff, ensuring business goals are clearly communicated and linked to objectives.
Work closely with Information Management/ System Administration team*, where appropriate and required, to ensure alignment of work, correct reporting requirements are met, avoid duplication (*list not exhaustive).
Responsible for communication with all staff within areas of responsibility to ensure they feel informed, involved and valued by utilising negotiation, motivational and persuasive skills.
Person Specification
Experience
Essential
- A minimum of 3 years' experience preferably within the NHS with a minimum of three years' experience of collecting and analysing data.
- Specialist knowledge, skills and experience relating to information technology in a performance management environment.
- A minimum of 3 years' experience preferably within the NHS with a minimum of three years' experience of collecting and analysing data.
- Good working knowledge of the NHS Performance agenda
- IT Qualification/ Knowledge in Microsoft Office such as Excel, Access.
Desirable
- Experience with clinical electronic systems
- SQL experience/ application
Person Specification
Experience
Essential
- A minimum of 3 years' experience preferably within the NHS with a minimum of three years' experience of collecting and analysing data.
- Specialist knowledge, skills and experience relating to information technology in a performance management environment.
- A minimum of 3 years' experience preferably within the NHS with a minimum of three years' experience of collecting and analysing data.
- Good working knowledge of the NHS Performance agenda
- IT Qualification/ Knowledge in Microsoft Office such as Excel, Access.
Desirable
- Experience with clinical electronic systems
- SQL experience/ application
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
University Hospital of North Tees
Hardwick Road
Stockton on Tees
TS19 8PE
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)
