Job summary
This is an exciting opportunity to provide communication and engagement support for University Hospitals Tees - a group partnership between North Tees and Hartlepool NHS Foundation Trust and South Tees Hospitals NHS Foundation Trust.
By working together the two trusts aim to deliver better healthcare services and improve patient care across the North East of England.
The trusts remain statutory entities in their own right, while they work in close partnership across both clinical and non-clinical services.
The post holder will work across all hospital group sites supporting the communication and engagement teams at both trusts and the hospital group project team.
Main duties of the job
The design team play a vital role in developing, implementing and evaluating communication strategies and plans to support the successful delivery of the Group's strategic objectives and services. This post holder supports this team and will:
- Work under the guidance of the design communications manager to ensure the delivery of a range of designs for publications, patient information, social media, digital content and short filming projects, that will feature across multiple channels.
- The postholder will be able to establish positive working relationships quickly at all levels of the organisation and manage a busy workload, responding to conflicting priorities as required.
- The postholder will be based at James Cook University Hospital and the University Hospital of North Tees with the ability to work across all Group and external sites as needed.
- Contribute to supporting the development of effective communication throughout the organisation.
- Promote a positive image of the design and communications team and the wider Group at all times.
About us
University Hospitals Tees is a health and care group formed of North Tees and Hartlepool NHS Foundation Trust (NTHFT) and South Tees Hospitals NHS Foundation Trust. Our teams operate across four main hospital sites, with further community settings employing 15,500 staff across Teesside, North Yorkshire and parts of County Durham.
Patient safety is our absolute, number one priority and is reflected in everything we do. We expect every colleague, clinical or non-clinical, to always put our patients first.
We work in close partnership with a range of local and national organisations for the benefit of our patients. These collaborative relationships are critical for the success of our group model.
Staff members enjoy significant benefits such as unique NHS discount services (including retail, insurance and travel) and we pride ourselves on our commitment to the health and wellbeing of our colleagues.
You can learn more about the group and our work on our websites and on our active social media accounts.
https://www.nth.nhs.uk/
https://www.southtees.nhs.uk/
Job description
Job responsibilities
Assist design and layout of communication materials such as publications, leaflets, posters, social media, intranet and website banners and digital content including videography
Apply the Groups visual identity and brand across all communications work
Deliver digital communications efficiently and effectively, with the ability to adapt to rapidly changing situations to ensure targets are met to a high standard, and on time
Help produce clear, accessible, understandable patient information, working with relevant services
- Support on integrated communications campaigns, working closely with team colleagues and other services
Administer the process for approving and reviewing patient information to ensure it is up to date and meets patient needs and legal requirements
Deliver and coordinate the production of audio/visual content, ensuring a high standard of work at all times. This includes, patient information, promotional content for services, developments and events.
Using communications equipment, such as recording equipment (camera and video).
Prioritising and managing own workload in liaison with design and communication teams to ensure that an efficient and effective service is provided.
- Support emergency planning communication arrangements, taking an active role in supporting the team during any major incident.
Job description
Job responsibilities
Assist design and layout of communication materials such as publications, leaflets, posters, social media, intranet and website banners and digital content including videography
Apply the Groups visual identity and brand across all communications work
Deliver digital communications efficiently and effectively, with the ability to adapt to rapidly changing situations to ensure targets are met to a high standard, and on time
Help produce clear, accessible, understandable patient information, working with relevant services
- Support on integrated communications campaigns, working closely with team colleagues and other services
Administer the process for approving and reviewing patient information to ensure it is up to date and meets patient needs and legal requirements
Deliver and coordinate the production of audio/visual content, ensuring a high standard of work at all times. This includes, patient information, promotional content for services, developments and events.
Using communications equipment, such as recording equipment (camera and video).
Prioritising and managing own workload in liaison with design and communication teams to ensure that an efficient and effective service is provided.
- Support emergency planning communication arrangements, taking an active role in supporting the team during any major incident.
Person Specification
Knowledge
Essential
- Proficient in the use of design software such as Adobe suite/ InDesign with experience of laying out standard leaflets, posters and supporting marketing materials
- Proficient in the use of videography equipment and software such as PremierPro to support the team with the creation of high-quality video content
- Up to date knowledge of current communication channels (including digital and social media) and how to use them effectively
- IT skills including content management systems, spreadsheets and databases
- Good organisational skills
- Maintain concentration and attention to detail whilst also dealing effectively with interruptions
- Work on own initiative, prioritise work and consistently meet deadlines
Desirable
- Knowledge of website, intranet and app systems.
- Experience in using Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams and SharePoint
Experience
Essential
- Experience and skills in using Adobe creative suite (including indesign, illustrator and photoshop) and video editing software.
- Clear communicator with excellent design and presentation skills
- Experience of working in a design, digital communications or videography role
- Experience of using intranets, websites and social media as communications tools.
- Social media content creation and management skills.
- Understanding of Confidentiality and Data Protection Act.
Desirable
- Excellent IT skills including advanced knowledge of Microsoft Office applications.
- Experience of updating content management systems.
- Experience of working within NHS or other public sector organisation.
Personal attributes
Essential
- Able to work in accordance with the Trust's values and behaviours.
- Self-aware and committed to continual personal development
- Able to prioritise and work to often tight deadlines.
- Understands the principle of confidentiality.
- Able to demonstrate flexibility and ability to adapt to changing environments and work priorities
Desirable
- Commitment to continuing professional development.
Person Specification
Knowledge
Essential
- Proficient in the use of design software such as Adobe suite/ InDesign with experience of laying out standard leaflets, posters and supporting marketing materials
- Proficient in the use of videography equipment and software such as PremierPro to support the team with the creation of high-quality video content
- Up to date knowledge of current communication channels (including digital and social media) and how to use them effectively
- IT skills including content management systems, spreadsheets and databases
- Good organisational skills
- Maintain concentration and attention to detail whilst also dealing effectively with interruptions
- Work on own initiative, prioritise work and consistently meet deadlines
Desirable
- Knowledge of website, intranet and app systems.
- Experience in using Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams and SharePoint
Experience
Essential
- Experience and skills in using Adobe creative suite (including indesign, illustrator and photoshop) and video editing software.
- Clear communicator with excellent design and presentation skills
- Experience of working in a design, digital communications or videography role
- Experience of using intranets, websites and social media as communications tools.
- Social media content creation and management skills.
- Understanding of Confidentiality and Data Protection Act.
Desirable
- Excellent IT skills including advanced knowledge of Microsoft Office applications.
- Experience of updating content management systems.
- Experience of working within NHS or other public sector organisation.
Personal attributes
Essential
- Able to work in accordance with the Trust's values and behaviours.
- Self-aware and committed to continual personal development
- Able to prioritise and work to often tight deadlines.
- Understands the principle of confidentiality.
- Able to demonstrate flexibility and ability to adapt to changing environments and work priorities
Desirable
- Commitment to continuing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
University Hospitals Tees (cross site)
Hardwick Road
Stockton-on-Tees
TS19 8PE
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)
