Job summary
This is an exciting opportunity to provide communication and engagement support for University Hospitals Tees - a group partnership between North Tees and Hartlepool NHS Foundation Trust and South Tees Hospitals NHS Foundation Trust.
By working together the two trusts aim to deliver better healthcare services and improve patient care across the North East of England.
The trusts remain statutory entities in their own right, while they work in close partnership across both clinical and non-clinical services.
The post holder will work across all hospital group sites supporting the communication and engagement teams at both trusts and the hospital group project team.
Main duties of the job
The post holder will work across all hospital group sites supporting the communication and engagement teams at both trusts and the hospital group project team.
The role will help showcase the key advantages of the group model, including the shared vision and values, collaborative working and shared leadership team.
The role will also be responsible for developing and implementing communication strategies to engage with both internal staff and external stakeholders to share and explain the advantages of the group model and news from the group as it develops and grows over the coming few months.
It will involve having the skills to understand and present complex and potentially sensitive information and do so while using persuasion and negotiation skills.This post holder will need to make decisions about how to present messages to internal and external audiences, and which communication tool to use to do this to best effect.
The role will also involve excellent written skills, organisation, and the ability to create materials in a range of formats including for website, intranet, social media and other emerging media.
Among other requirements will be the need to organise and run engagement events, using excellent communication skills to interact with stakeholders such as staff, patient groups and local organisations.
About us
University Hospitals Tees is a health and care group formed of North Tees and Hartlepool NHS Foundation Trust (NTHFT) and South Tees Hospitals NHS Foundation Trust. Our teams operate across four main hospital sites, with further community settings employing 15,500 staff across Teesside, North Yorkshire and parts of County Durham.
Patient safety is our absolute, number one priority and is reflected in everything we do. We expect every colleague, clinical or non-clinical, to always put our patients first.
We work in close partnership with a range of local and national organisations for the benefit of our patients. These collaborative relationships are critical for the success of our group model.
Staff members enjoy significant benefits such as unique NHS discount services (including retail, insurance and travel) and we pride ourselves on our commitment to the health and wellbeing of our colleagues.
You can learn more about the group and our work on our websites and on our active social media accounts.
https://www.nth.nhs.uk/
https://www.southtees.nhs.uk/
Job description
Job responsibilities
The post holder will need excellent communications and relationship skills, analytical and judgement skills and the ability to plan and to organise.
Job description
Job responsibilities
The post holder will need excellent communications and relationship skills, analytical and judgement skills and the ability to plan and to organise.
Person Specification
Qualifications
Essential
- Educated to degree standard
Desirable
- Professional qualification in communications or marketing and/or membership of a relevant professional body and/or relevant professional experience
Experience
Essential
- Experience of a communications (public relations) or marketing role
- Experience of using intranets, websites and social media as communications tools.
- Experience of dealing with journalists and media relations.
- Experience of producing communications campaigns and content.
Desirable
- Experience of producing communications campaigns and content for patients and carers.
- Experience of working within NHS or other public sector organisation.
- Experience of communicating and engaging stakeholders during a period of significant change
Knowledge
Essential
- Excellent writing and editing skills, including the ability to tailor content and format to different audience needs.
- Demonstrable skills in building and maintaining positive working relationships with a range of stakeholders
- Ability to work without direct supervision and prioritise own workload
- Proven organisational skills IT skills including content management systems, spreadsheets and databases
- Problem solver, with good analytical skills
- Skills in use of a range of software (including design, social media and web tools)
- Design and creative skills
- Up to date knowledge of current communication channels (including digital and social media) and how to use them effectively
- Event planning and delivery
- Hosting engagement events
Skills
Essential
- Able to work in accordance with the group's values and behaviours
- Committed to continual quality and service improvement
- Committed to promoting a positive image of the hospital group
- Self-aware and committed to continual personal development
- Able to demonstrate a high level of creativity and find innovative solutions to problems.
- Able to prioritise and work to often tight deadlines
- Understands the principle of confidentiality
- Able to demonstrate flexibility and ability to adapt to changing environments and work priorities.
Management/supervision
Essential
- Requesting quotations for print, design and photography to ensure the trusts are getting value for money
Person Specification
Qualifications
Essential
- Educated to degree standard
Desirable
- Professional qualification in communications or marketing and/or membership of a relevant professional body and/or relevant professional experience
Experience
Essential
- Experience of a communications (public relations) or marketing role
- Experience of using intranets, websites and social media as communications tools.
- Experience of dealing with journalists and media relations.
- Experience of producing communications campaigns and content.
Desirable
- Experience of producing communications campaigns and content for patients and carers.
- Experience of working within NHS or other public sector organisation.
- Experience of communicating and engaging stakeholders during a period of significant change
Knowledge
Essential
- Excellent writing and editing skills, including the ability to tailor content and format to different audience needs.
- Demonstrable skills in building and maintaining positive working relationships with a range of stakeholders
- Ability to work without direct supervision and prioritise own workload
- Proven organisational skills IT skills including content management systems, spreadsheets and databases
- Problem solver, with good analytical skills
- Skills in use of a range of software (including design, social media and web tools)
- Design and creative skills
- Up to date knowledge of current communication channels (including digital and social media) and how to use them effectively
- Event planning and delivery
- Hosting engagement events
Skills
Essential
- Able to work in accordance with the group's values and behaviours
- Committed to continual quality and service improvement
- Committed to promoting a positive image of the hospital group
- Self-aware and committed to continual personal development
- Able to demonstrate a high level of creativity and find innovative solutions to problems.
- Able to prioritise and work to often tight deadlines
- Understands the principle of confidentiality
- Able to demonstrate flexibility and ability to adapt to changing environments and work priorities.
Management/supervision
Essential
- Requesting quotations for print, design and photography to ensure the trusts are getting value for money
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
Cross site - University Hospitals Tees
Hardwick Road
Stockton-on-Tees
TS19 8PE
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)
