Job summary
** This vacancy may close early once sufficient applications have been received. **
We are looking for a friendly individual with a positive approach, to work as part of the team in the Breast Unit. Suitably qualified applicants are invited to apply for the post of Breast Services Office Manager, joining a dedicated team of staff providing administrative support to the Department. The Breast Screening Service invites approximately 50,000 clients per year for well woman breast screening and also provides a Breast Symptomatic Service.
Working hours are between 8am-8pm, 7 days per week.
A flexible approach to work within the core hours: Monday to Friday 8.00am to 6.00pm.
Main duties of the job
Under the direction of the Breast Service Manager, the post holder will be responsible for the management of the screening and symptomatic office and the administrative function of the service.
Directly manage and be responsible for breast services administration, secretarial and clerical staff.
About us
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.
We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition a note of thanks, Managers Awards, Shining Starts and Service Awards.
We actively encourage staff involvement with staff networking events and staff survey.
Together we are North Tees & Hartlepool
Job description
Job responsibilities
This post holder will be invaluable to the Breast Screening & Symptomatic Service directly responsible for facilitating the administration service.
To undertake the management responsibility of Breast Services Admin and Clerical staff.
Liaise with Breast Services lead and Lead band 7s about clinical service needs.
Provide a central administrative base to facilitate the organisation and collection of all data, implementing new information technologies where appropriate.
Attending Quality Assurance Regional Meetings representing the Administrative discipline for the Trust, with the National Breast Screening Service.
Provide a breast screening statistics support function to the Clinical Director and other service managers and health care professionals and produce annual KC62 report information.
Administrator for the client based National Breast Screening System computer system used in the breast unit in conjunction with IT and Hitachi, ensuring daily and weekly back ups of the systems are carried out. Responsible for the other client based systems used in the breast unit, CRIS for radiology, Trak care for hospital system and various Access local databases.
To ensure the day-to-day maintenance of the Breast Screening computer network. Ensuring transfers and receipts are timely and complete.
A Job description and personal specification is attached to this advert.
Job description
Job responsibilities
This post holder will be invaluable to the Breast Screening & Symptomatic Service directly responsible for facilitating the administration service.
To undertake the management responsibility of Breast Services Admin and Clerical staff.
Liaise with Breast Services lead and Lead band 7s about clinical service needs.
Provide a central administrative base to facilitate the organisation and collection of all data, implementing new information technologies where appropriate.
Attending Quality Assurance Regional Meetings representing the Administrative discipline for the Trust, with the National Breast Screening Service.
Provide a breast screening statistics support function to the Clinical Director and other service managers and health care professionals and produce annual KC62 report information.
Administrator for the client based National Breast Screening System computer system used in the breast unit in conjunction with IT and Hitachi, ensuring daily and weekly back ups of the systems are carried out. Responsible for the other client based systems used in the breast unit, CRIS for radiology, Trak care for hospital system and various Access local databases.
To ensure the day-to-day maintenance of the Breast Screening computer network. Ensuring transfers and receipts are timely and complete.
A Job description and personal specification is attached to this advert.
Person Specification
Qualifications and Attainmnets
Essential
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent
- NVQ at level 3 in Business Administration (or equivalent)
- Typing or word processing qualification
- Management qualification or significant experinence
Desirable
- IT qualification
- Typing or word processing qualification at RSA III (or equivalent)
- AMSPAR Advanced Diploma for medical Secretaries Level 3 qualification or equivalent
Experience
Essential
- Demonstrable experience of a wide range of IT systems
- Demonstrable experience of supervising and directing, motivating a mixed skilled team of admin and clerical staff
Desirable
- Experience of working within a healthcare environment
- Knowledge of National Breast Screening Programme
- Experience of working within a multi-disciplinary team
- Knowledge of medical terminology
Skills and Aptitudes
Essential
- Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
- Demonstrate well developed keyboard skills
- Demonstrate well developed written/verbal/listening communication skills
- Demonstrate good organisational / time management skills and be able work under pressure to meet deadlines.
- Demonstrate willingness to contribute to the delivery of an effective and efficient administrative/secretarial service.
- Demonstrate willingness to be flexible and to work in other clinical areas throughout the trust as and when required in accordance with operational service needs.
Desirable
- Be willing to participate in the promotion of effective team working.
- Demonstrate willingness to develop team by proactively seeking appropriate training and development opportunities for them
- Be proactive in contributing to service improvement
Disposition
Essential
- Ability to work under pressure/meet tight deadlines whilst delivering high quality work
- Flexibility - able to cope with different work environments
- Demonstrate a responsible, dependable and honest character and a caring and sensitive nature.
Person Specification
Qualifications and Attainmnets
Essential
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent
- NVQ at level 3 in Business Administration (or equivalent)
- Typing or word processing qualification
- Management qualification or significant experinence
Desirable
- IT qualification
- Typing or word processing qualification at RSA III (or equivalent)
- AMSPAR Advanced Diploma for medical Secretaries Level 3 qualification or equivalent
Experience
Essential
- Demonstrable experience of a wide range of IT systems
- Demonstrable experience of supervising and directing, motivating a mixed skilled team of admin and clerical staff
Desirable
- Experience of working within a healthcare environment
- Knowledge of National Breast Screening Programme
- Experience of working within a multi-disciplinary team
- Knowledge of medical terminology
Skills and Aptitudes
Essential
- Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
- Demonstrate well developed keyboard skills
- Demonstrate well developed written/verbal/listening communication skills
- Demonstrate good organisational / time management skills and be able work under pressure to meet deadlines.
- Demonstrate willingness to contribute to the delivery of an effective and efficient administrative/secretarial service.
- Demonstrate willingness to be flexible and to work in other clinical areas throughout the trust as and when required in accordance with operational service needs.
Desirable
- Be willing to participate in the promotion of effective team working.
- Demonstrate willingness to develop team by proactively seeking appropriate training and development opportunities for them
- Be proactive in contributing to service improvement
Disposition
Essential
- Ability to work under pressure/meet tight deadlines whilst delivering high quality work
- Flexibility - able to cope with different work environments
- Demonstrate a responsible, dependable and honest character and a caring and sensitive nature.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
