Admin Apprentice - Undergraduate

Job summary

An exciting opportunity has arisen for an Admin Apprentice to join our busy Undergraduate Department at North Tees and Hartlepool NHS Foundation Trust.

As Administration Assistant you will play a crucial role in welcoming staff to the department and Trust.

You will provide an efficient and effective administration service and excellent customer service to ensure queries are resolved in a timely manner.

The hours of work will be on full time basis at 37.5 hours per week working across site in our Education Unit, UHH and Undergraduate Department, UHNT.

Customer service experience and working knowledge of Microsoft Office including Outlook, Word and Excel.

If you are currently undertaking a Customer Service Apprenticeship level 2, we would welcome your application as the Trust will support you in your continuation of your apprenticeship.

If this sounds like an environment you would like to work in and you think you can bring energy and enthusiasm to our team we would warmly welcome your application.

Main duties of the job

To be the first point of contact for departmental phone calls and face to face enquiries, offering an appropriate response within the boundaries of knowledge or signposting effectively within or out of our department.

On a day to day basis, duties will include:

* To be the first point of contact for departmental phone calls and face toface enquiries, offering an appropriate response within the boundariesof knowledge or signposting effectively within or out with thedepartment.

* Attend meetings, where required taking and transcribing notes foragreement, to fully reflect the business of the meeting

* Provide administration to assist the Undergraduate Admin Lead and Medical faculty and Clinical Educators with the co-ordination and delivery of effective and efficient medical education services.

About us

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and "Together we are North Tees & Hartlepool"

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

North Tees

University Hospital of North Tees

Stockton on Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

North Tees

University Hospital of North Tees

Stockton on Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

---