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East Kent Hospitals University NHS Foundation Trust

Medical Secretary & Pathway Co-ordinator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Medical Secretary/Patient Pathway Coordinator in the Diabetes and Endocrinology Department within General Medicine. We are looking for an enthusiastic, dynamic highly motivated, hardworking individual to join a busy, friendly and dedicated team.

Previous applicants need not apply.

Main duties of the job

The job role will be varied. You will need to provide a wide range of comprehensive administrative and clerical duties to a team of Consultants, Specialist Nurses and Junior Doctors. You will need to be reliable and hard working with excellent communication and IT skills. You will be expected to work as a team member but also as an individual using your own initiative.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-9195WHH-B

Job locations

William Harvey Hospital

Kennington Road

Willesborough

TN24 0JR


Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Person Specification

Skills and Experence

Essential

  • Experience of a range of secretarial procedures.
  • Advanced keyboard skills, with knowledge of Microsoft products.
  • Ability to prioritise workload and meet deadlines using own initiative
  • Able to remain calm in a busy environment when working under pressure.
  • Able to make judgements involving a range of facts, that require analysis
  • Ability to organise a number of complex activities.
  • Good interpersonal skills.
  • Excellent organisations skills.

Desirable

  • Previous NHS experience. Experience of managing patient pathways and waiting lists.
  • Minimum of 2 years' secretarial experience.
  • Skills in NHS computer software

Qualifications

Essential

  • GCE English and Maths or the equivalent - A-C
  • Computer literate including Word and Excel and excellent keyboard skills

Desirable

  • Secretarial qualifications eg RSA
  • Medical Secretary qualification

Governance

Essential

  • Upholds and models the Trust values

Personal & Professional Attributes

Essential

  • Previous customer service, Office and Secretary experience

Desirable

  • Customer Service Course
  • To contribute to the improvement of the quality of service provided
Person Specification

Skills and Experence

Essential

  • Experience of a range of secretarial procedures.
  • Advanced keyboard skills, with knowledge of Microsoft products.
  • Ability to prioritise workload and meet deadlines using own initiative
  • Able to remain calm in a busy environment when working under pressure.
  • Able to make judgements involving a range of facts, that require analysis
  • Ability to organise a number of complex activities.
  • Good interpersonal skills.
  • Excellent organisations skills.

Desirable

  • Previous NHS experience. Experience of managing patient pathways and waiting lists.
  • Minimum of 2 years' secretarial experience.
  • Skills in NHS computer software

Qualifications

Essential

  • GCE English and Maths or the equivalent - A-C
  • Computer literate including Word and Excel and excellent keyboard skills

Desirable

  • Secretarial qualifications eg RSA
  • Medical Secretary qualification

Governance

Essential

  • Upholds and models the Trust values

Personal & Professional Attributes

Essential

  • Previous customer service, Office and Secretary experience

Desirable

  • Customer Service Course
  • To contribute to the improvement of the quality of service provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Willesborough

TN24 0JR


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Willesborough

TN24 0JR


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Medicine Operations Manager

Lorraine Fincham

lorraine.fincham@nhs.net

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-9195WHH-B

Job locations

William Harvey Hospital

Kennington Road

Willesborough

TN24 0JR


Supporting documents

Privacy notice

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