East Kent Hospitals University NHS Foundation Trust

Senior Healthcare Support Worker for Maternity

The closing date is 05 January 2026

Job summary

The Senior MCSW will undertake fundamental personal care duties including: bathing; toileting; and dressing; as well as care for neonate's personal needs. Supporting parents in the transition to their new family unit. This role includes supporting with infant feeding needs. The role also includes undertaking a limited range of delegated clinical skills care duties including: taking and recording patients' and neonatal vital observations, blood glucose monitoring of patient and neonate; observing patients for sign of agitation or distress, wound observations and simple wound dressings, removal of peripheral cannula, phlebotomy and removal of catheters. Senior MCSW working in maternity and neonatal environments, will be able to complete pregnancy testing, routine maternal and neonatal observations and clinical duties to enable the team to provide an effective and efficient service within the hospital setting.

PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE

Main duties of the job

The Senior MCSW will undertake fundamental personal care duties including: bathing; toileting; and dressing; as well as care for neonate's personal needs. Supporting parents in the transition to their new family unit. This role includes supporting with infant feeding needs. The role also includes undertaking a limited range of delegated clinical skills care duties including: taking and recording patients' and neonatal vital observations, blood glucose monitoring of patient and neonate; observing patients for sign of agitation or distress, wound observations and simple wound dressings, removal of peripheral cannula, phlebotomy and removal of catheters. Senior MCSW working in maternity and neonatal environments, will be able to complete pregnancy testing, routine maternal and neonatal observations and clinical duties to enable the team to provide an effective and efficient service within the hospital setting.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

344-3156WCY-A

Job locations

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Job description

Job responsibilities

Work within your scope of practice to maintain quality of care and patient safety. Demonstrate care and compassion to patients, carers, and relatives at all times. Communicate with patients explaining the care to be given. Respect their dignity and gain consent before performing the care activity for the patient. Accept delegated responsibilities for patient care from a Registered Midwife. Competently perform all aspects of care for patients according to individualised patient care plans under direct or indirect supervision of a registered midwife. Which include; toileting, washing and dressing, oral hygiene, eating and drinking, mobilisation (assisting with walking, transferring and repositioning of patients). Communicate and report observed changes to a patients physical/psychological condition to a Midwife. Communicate with all members of the multi-disciplinary team, relaying verbal and written messages promptly to ensure high standards of care are achieved. Be aware of communication barriers, such as: English not being the patients first language; poor sight or hearing; neurodiversity; cognitive delays following strokes. Adapt your communication accordingly. Respond to patient and carers questions, providing information about the care you have given, then escalating to a Registered Midwife for additional information. Respond to emergency situations, raising the alarm and delivering emergency care within your competency boundaries. Accurately document care delivered in the patients healthcare records.

Complete patients observations using appropriate equipment. Demonstrate competence in: Vital signs observations and recording using the MEWS and NEWTT2 scoring system; blood glucose monitoring; urinalysis. Recognise the when these observations are outside of normal/safe limits expected for the patient and reporting to a registered midwife immediately. Perform a range of patient care tasks such as: pregnancy testing; wound observations, dressings, removal of peripheral cannula; removal of catheter; changing of stoma bags and report any issues to the Registered Nurse. Senior MCSW working in maternity and neonatal environments will be able to complete maternal and neonatal observations

Accept accountability and responsibility for delegated tasks from a Registered Midwife. Be polite and courteous, respecting all hospital staff, patients and visitors who come to the Trust. Use effective communication that supports patients, families and staff. Actively participate in team work to create an effective nursing and multidisciplinary team.

Assist with the induction, supervision, training and development of Band 2 Healthcare Assistants under the supervision of a registered nurse. Welcome all students and learners to the team and involve them in the care activities you deliver.

Hold the Care Certificate Following a yearly appraisal, complete identified education and training Complete mandatory and statutory training and updates on time to maintain patient safety. Undertake training and complete competencies records relevant to clinical skills required to care for the patient in the ward/clinical area and service. Attend education and training events that support your role development Complete coursework to fulfil training course requirements within the timeframes set by the trainers. Act as a link MCSW and share knowledge with the wider team.

Maintain confidentiality at all times. When inputting information into patients records, comply with the Data protection Act, Caldicott Guidance and local policy. Follow Trust policies and procedures to maintain safe working practices for patients and colleagues. Adhere to departmental procedures for the use of supplies and equipment to promote effective and efficient use of resources. Share responsibilities for key aspects of housekeeping and stock control, demonstrating good awareness of cost efficiency and safety. Undertake routine and regular checks of ward/clinical unit equipment, to ensure it is clean and in good working order. Assist in Nursing and Clinical audits as directed.

Job description

Job responsibilities

Work within your scope of practice to maintain quality of care and patient safety. Demonstrate care and compassion to patients, carers, and relatives at all times. Communicate with patients explaining the care to be given. Respect their dignity and gain consent before performing the care activity for the patient. Accept delegated responsibilities for patient care from a Registered Midwife. Competently perform all aspects of care for patients according to individualised patient care plans under direct or indirect supervision of a registered midwife. Which include; toileting, washing and dressing, oral hygiene, eating and drinking, mobilisation (assisting with walking, transferring and repositioning of patients). Communicate and report observed changes to a patients physical/psychological condition to a Midwife. Communicate with all members of the multi-disciplinary team, relaying verbal and written messages promptly to ensure high standards of care are achieved. Be aware of communication barriers, such as: English not being the patients first language; poor sight or hearing; neurodiversity; cognitive delays following strokes. Adapt your communication accordingly. Respond to patient and carers questions, providing information about the care you have given, then escalating to a Registered Midwife for additional information. Respond to emergency situations, raising the alarm and delivering emergency care within your competency boundaries. Accurately document care delivered in the patients healthcare records.

Complete patients observations using appropriate equipment. Demonstrate competence in: Vital signs observations and recording using the MEWS and NEWTT2 scoring system; blood glucose monitoring; urinalysis. Recognise the when these observations are outside of normal/safe limits expected for the patient and reporting to a registered midwife immediately. Perform a range of patient care tasks such as: pregnancy testing; wound observations, dressings, removal of peripheral cannula; removal of catheter; changing of stoma bags and report any issues to the Registered Nurse. Senior MCSW working in maternity and neonatal environments will be able to complete maternal and neonatal observations

Accept accountability and responsibility for delegated tasks from a Registered Midwife. Be polite and courteous, respecting all hospital staff, patients and visitors who come to the Trust. Use effective communication that supports patients, families and staff. Actively participate in team work to create an effective nursing and multidisciplinary team.

Assist with the induction, supervision, training and development of Band 2 Healthcare Assistants under the supervision of a registered nurse. Welcome all students and learners to the team and involve them in the care activities you deliver.

Hold the Care Certificate Following a yearly appraisal, complete identified education and training Complete mandatory and statutory training and updates on time to maintain patient safety. Undertake training and complete competencies records relevant to clinical skills required to care for the patient in the ward/clinical area and service. Attend education and training events that support your role development Complete coursework to fulfil training course requirements within the timeframes set by the trainers. Act as a link MCSW and share knowledge with the wider team.

Maintain confidentiality at all times. When inputting information into patients records, comply with the Data protection Act, Caldicott Guidance and local policy. Follow Trust policies and procedures to maintain safe working practices for patients and colleagues. Adhere to departmental procedures for the use of supplies and equipment to promote effective and efficient use of resources. Share responsibilities for key aspects of housekeeping and stock control, demonstrating good awareness of cost efficiency and safety. Undertake routine and regular checks of ward/clinical unit equipment, to ensure it is clean and in good working order. Assist in Nursing and Clinical audits as directed.

Person Specification

Qualifications and training

Essential

  • Holds GCSE A-C or level 2 equivalent in Maths and English
  • Completed Care Certificate
  • Holds a level 3 qualification in Health & Social Care or equivalent

Desirable

  • Knowledge of care and related procedures, skill in clinical observations, knowledge of relevant legislation; short courses to undertake patient and clinical care duties, completion of a competency-based workbook

Clinical skills and experience

Essential

  • Experience of working with people ideally in front line patient care
  • Basic computer/keyboard skills

Desirable

  • Previous experience as an HCSW in an acute hospital

Governance

Essential

  • Adheres to Trust policies
  • Will comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
  • Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees
Person Specification

Qualifications and training

Essential

  • Holds GCSE A-C or level 2 equivalent in Maths and English
  • Completed Care Certificate
  • Holds a level 3 qualification in Health & Social Care or equivalent

Desirable

  • Knowledge of care and related procedures, skill in clinical observations, knowledge of relevant legislation; short courses to undertake patient and clinical care duties, completion of a competency-based workbook

Clinical skills and experience

Essential

  • Experience of working with people ideally in front line patient care
  • Basic computer/keyboard skills

Desirable

  • Previous experience as an HCSW in an acute hospital

Governance

Essential

  • Adheres to Trust policies
  • Will comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
  • Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Labour Ward Manager

Sarah Harris

sarah.harris6@nhs.net

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

344-3156WCY-A

Job locations

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Supporting documents

Privacy notice

East Kent Hospitals University NHS Foundation Trust's privacy notice (opens in a new tab)