Clinic Support Worker

Job summary

Welcome to East Kent Hospitals

The Community Child Health team are looking for a Clinic Support Worker to join our friendly team. This is a high profile and varied role that is integral to the daily running of the department and the support they give to our Clinicians ensuring the best possible patient experience. The ideal candidate will be diligent, motivated and attentive with experience of managing their own workload and be a team player.

We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.

Main duties of the job

o Provide support to children/families attending paediatric appointments.

o Provide support to the clinical staff with routine clerical duties and assisting with the effective administration of the clinic.

o Undertake training and be competent in heighting and weighting children.

o Provide cross cover with other Clinic Support Workers during times of annual leave and sickness - travel to other sites within the Trust.

o Comply with national and local infection control policies and procedures and any other related infection prevention policies or procedures.

o Adhere to and implement the Trust policy in relation to Safeguarding Children / Looked after Children.

o Provide admin cover as and when required and directed by the Office Manager, answering the telephone, distributing post,

o To administrate, as appropriate, any internal or external transfers including collection and copying of notes and documentation etc.

o To utilise keyboard skills and computer understanding, inputting attendance and discharge details on PAS, booking and caching up clinics - full training will be given for this,

o Attend in house and external training relevant to the role, as directed by the Office Manager.

o Maintain patient records appropriately, ensuring an up-to-date record is maintained of all case notes

returned from clinics and all case notes dispatched to other departments or hospitals.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.