Job summary
Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential inhelping the EKHUFT move forward providing patient focused services. The Patient healthcare records arerequired for each contact the patient has with a health professional. They act as a means of communicationbetween professionals and provide a diary of events serving as the organisations "memory, you will beresponsible for one aspect of the department function at a time but as we are committed to ensuring allstaff know each role multiskilling within Teams is essential and to work flexibly within the Service coveringwork of colleagues during peak periods of absence
Previous applicants need not apply
Main duties of the job
Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential inhelping the EKHUFT move forward providing patient focused services. The Patient healthcare records arerequired for each contact the patient has with a health professional. They act as a means of communicationbetween professionals and provide a diary of events serving as the organisations "memory, you will beresponsible for one aspect of the department function at a time but as we are committed to ensuring allstaff know each role multiskilling within Teams is essential and to work flexibly within the Service coveringwork of colleagues during peak periods of absenceWe
About us
We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that's second to none, and a healthy package of benefits, it's easy to put down roots in East Kent Hospitals.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE
Job description
Job responsibilities
The Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a priority.We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.
Job description
Job responsibilities
The Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a priority.We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.
Person Specification
Qualifications and training
Essential
- Basic numeracy & literacy
Desirable
- Has gained or is willing to work towards NVQ 2
- Customer services training
Skills and experience
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously
- Accuracy - pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
Desirable
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
Person Specification
Qualifications and training
Essential
- Basic numeracy & literacy
Desirable
- Has gained or is willing to work towards NVQ 2
- Customer services training
Skills and experience
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously
- Accuracy - pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
Desirable
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
