East Kent Hospitals University NHS Foundation Trust

Health Care Support Worker Band 2

Information:

This job is now closed

Job summary

We are looking for enthusiastic, self - motivated Health Care Support Worker to join our friendly Acute Medical Unit atWilliam Harvey Hospital. You will be working with our wide team of physicians and nurses in this busy AMU.

East Kent Hospitals University Foundation Trust is one of the largest Trusts in England and is situated in the heart of the "Garden of England." The Trust has two Urgent Treatment Centre (UTC), at Canterbury and Dover and two co - located UTC, one at the Queen Elizabeth the Queen Mother Hospital in Margate and the other being at the William Harvey Hospital in Ashford.

Currently we have a Technician post available within the AMU at William Harvey Hospital. This post is for a band 2 Care Support Worker, focusing on giving the best personal care for the patients and their families. The post holder must have a willingness to work across UEAM floor and must be aware of the need to undertake shift work to cover the needs of the service; this includes working nights, weekends and public holidays. We welcome applicants with customer care experience, a good command of written and spoken English, some basic IT skills and a caring and willing attitude; this post is a great opportunity to join employment withthe National Health Service one of the world's largest healthcare providers.

Main duties of the job

Providing personal care to our patients to assist them through their journey of being unwell to recovery and being able to return home. This personal care will include washing, toileting, mobilising with support, helping them with their meals and feeding them when required. Supporting the nurses within the area to provide great care.

The HCSW undertakes fundamental personal care duties including: bathing; toileting; dressing; support with meals and assisting patients with their appearance. HCSW will work as part of a team to give high quality care for patients in the hospital setting

A smile is also a vital part of this role.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please be aware that if you require a Certificate of Sponsorship to work in the UK, you must declare this on your application form, even if you currently hold a Certificate of Sponsorship or a work permit for another role and are already working in the country.

As of 9th April, we can only sponsor candidates for a Skilled Worker Visa for band 2/3 roles if we can demonstrate that we were unsuccessful in recruiting a candidate who does not require a visa. Given this change, it is unlikely that we will be able to sponsor any candidates for a Skilled Worker Visa for this role.

Details

Date posted

01 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

344-1764WHH-AMU

Job locations

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Person Specification

Qualifications and training

Essential

  • No formal qualification required, however basic understanding of patients' needs essential.
  • Basic written maths and English skills

Desirable

  • Holds a level 2 qualification in Health and Social Care
  • Has GCSE or level 2 equivalent maths and English
  • Completed Care Certificate

Clinical Skills & Experience

Essential

  • Knowledge of personal care
  • Working with people, ideally in a frontline customer service role.
  • Basic computer/keyboard skills

Desirable

  • Carries out routine personal care duties

Governance

Essential

  • Adheres to Trust policies
  • Will comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records
  • Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

Personal & Professional Attributes

Essential

  • Effective communication and organisational skills
  • Kind, compassionate and caring.
  • Ability to deliver high quality care
  • Demonstrates patient focused approach.
  • Professional approach demonstrating: ability to work as part of a team; honesty and integrity; respecting equality and diversity
  • Keen to develop knowledge and skills for personal and professional fulfilment

Desirable

  • Flexibility and openness to working in a range of areas. Flexibility with shift/working patterns to meet the service.
  • To be aware of and adhere to the Trust's Values
Person Specification

Qualifications and training

Essential

  • No formal qualification required, however basic understanding of patients' needs essential.
  • Basic written maths and English skills

Desirable

  • Holds a level 2 qualification in Health and Social Care
  • Has GCSE or level 2 equivalent maths and English
  • Completed Care Certificate

Clinical Skills & Experience

Essential

  • Knowledge of personal care
  • Working with people, ideally in a frontline customer service role.
  • Basic computer/keyboard skills

Desirable

  • Carries out routine personal care duties

Governance

Essential

  • Adheres to Trust policies
  • Will comply with the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records
  • Act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

Personal & Professional Attributes

Essential

  • Effective communication and organisational skills
  • Kind, compassionate and caring.
  • Ability to deliver high quality care
  • Demonstrates patient focused approach.
  • Professional approach demonstrating: ability to work as part of a team; honesty and integrity; respecting equality and diversity
  • Keen to develop knowledge and skills for personal and professional fulfilment

Desirable

  • Flexibility and openness to working in a range of areas. Flexibility with shift/working patterns to meet the service.
  • To be aware of and adhere to the Trust's Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

AMU A Manager

Manu Mathew

manu.mathew@nhs.net

07955321041

Details

Date posted

01 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

344-1764WHH-AMU

Job locations

William Harvey Hospital

Kennington Road

Ashford

TN24 0LZ


Supporting documents

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