Job summary
The position provides effective and efficient support to nursing and medical staff as required. Includes all aspects of computer work for patients and general assistance in the day to day running of the Department
Main duties of the job
To work as a team member within the work environment carrying out assigned tasks involving the direct/indirect care of the patient in support of, and supervised by, a registered nurse.
To deal with all aspects of administration work in the reception outpatients and ward area. To maintain a high standard of politeness when dealing with visitors/patients and staff. Accurate and timely data entry is a vital part of the role
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications
Essential
- Educated to GCSE level with A-C grades in English and Maths or equivalent qualifications.
- Basic numeracy and literacy
Desirable
- Experience of Allscripts.
Skills and experience
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously
- Good interpersonal skills.
- Accuracy - pays attention to detail.
- Ability to priories and organise own workload to meet set deadlines.
- Standard/good keyboard skills.
Desirable
- Experience of working in a customer service environment
- Able to multi-task in a fast-paced environment.
Governance
Essential
- To adhere to Governance within the Trust and to report as per Trust Guidelines
Desirable
- Knowledge of Datix reporting
Personal/professional attributes
Essential
- Experience of or awareness of a range of working practices in an office setting and in dealing with customers
- Experience of working as part of a team
Desirable
- Previous relevant NHS experience
- Previous experience of working within a busy environment
Other Requirements
Essential
- Confidentiality - the post holder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust Data Protection Policy
Person Specification
Qualifications
Essential
- Educated to GCSE level with A-C grades in English and Maths or equivalent qualifications.
- Basic numeracy and literacy
Desirable
- Experience of Allscripts.
Skills and experience
Essential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously
- Good interpersonal skills.
- Accuracy - pays attention to detail.
- Ability to priories and organise own workload to meet set deadlines.
- Standard/good keyboard skills.
Desirable
- Experience of working in a customer service environment
- Able to multi-task in a fast-paced environment.
Governance
Essential
- To adhere to Governance within the Trust and to report as per Trust Guidelines
Desirable
- Knowledge of Datix reporting
Personal/professional attributes
Essential
- Experience of or awareness of a range of working practices in an office setting and in dealing with customers
- Experience of working as part of a team
Desirable
- Previous relevant NHS experience
- Previous experience of working within a busy environment
Other Requirements
Essential
- Confidentiality - the post holder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust Data Protection Policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
