Programme Manager

Job description

Job responsibilities

Reporting to a Senior Programme Manager, the postholder will be responsible for:

Leadership and Stakeholder Management

Providing clear programme management support to the specific allocated programme(s), be a positive role model and actively promote the Trusts vision, strategic aims and values.

Developing close working relationships with the programme executive sponsor, the key members of the delivery team, project leads (for the various individual components that will make up the programme) and their teams, clinical teams and corporate departments to ensure successful delivery.

Through the agreed governance structure hold the programme participants to account to ensure delivery as agreed in the programme initiation document; planning a benefits realisation review process on what can be a strategic shift in service provision across East Kent Hospitals over the course of the financial sustainability programme.

Given the cross organisational nature of the programme the postholder may be required to constructively engage with all levels of staff across all Care Group and corporate boundaries to facilitate successful delivery of the programme.

Supporting the drive towards a culture of continuous improvement across the Trust, with services being developed across a number of financial years.

Programme Management

Working with the programme sponsor and programme lead to ensure that the programme has been properly scoped and quantified and the objectives fully agreed before being more widely shared and initiating work to deliver the agreed objectives.

Use expertise in the management of programmes of multiple potentially linked projects to allow clinicians and managers to realise their strategic visions for new more efficient services across East Kent Hospitals.

To facilitate the smooth running and delivery of the programme consistent with the timetable and key milestones outlined in the business case and project initiation document (PID).

Provide relevant data analysis and benchmarking to assist with setting appropriate targets and key performance indicators (KPIs) to give assurance re programme delivery.

Lead on the application of benefits realisation audit systems to measure actual improvements against predicted savings for allocated programmes.

To provide constructive challenge to the programme sponsor and the related teams through effective performance management using KPIs, project milestones and performance data.

Responsible for the provision of all programme management documentation including; regular reports, presentations and minutes as appropriate, Programme Plan and Risk Registers.

Managing complex dependencies that change working practices from clinicians, operational staff and managers helping to realise more efficient services across East Kent.

Governance and Reporting

Working alongside Finance leadership to secure Trust wide agreement to the quantification of financial benefits and the process of monitoring and report on delivery against these.

Ensuring the Quality Impact Assessment process is robust and effective. Each cost improvement project requires a Quality Impact Assessment that has been reviewed and approved by the Chief Nursing and Midwifery Officer and Chief Medical Officer.

Develop and maintain the Programme Management Office control assurance documents.

Create reports on the progress of the financial improvement pipeline and delivery to be reported at different forums including: Finance Improvement Board, Finance and Performance Committee and Internal Audit and Governance Committee.

Project Delivery and Cost Improvement Standards

Liaise with Finance Managers to ensure project finances and savings logic reconcile with financial values captured in the development pipeline.

Ensure adherence to PMO processes, providing guidance to executive leads, programme / project managers and operational leads around compliance including Project Documentation, Quality Impact Assessments, workstream status reporting and risk/issue management.

Assist and advise individuals and teams as to the best use of project management disciplines and approaches within a fast-paced delivery environment.

Person Specification

Other Requirements

Essential

• Ability to travel between trust sites in a timely manner

Qualifications and Training

Essential

• Evidence of knowledge and experience of the key technical competencies of the role including; cost improvement methodologies, project and programme management, and financial management
• Track record of successful application of technical experience to deliver positive outcomes.

Desirable

• Formal PPM qualification(s) from industry recognised bodies.

Skills and Experience

Essential

• Experience of implementing and evaluating organisation wide transformational projects.
• Understanding of what comprises a robust plan, be able to critically assess a plan and communicate constructive feedback.
• Able to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions.
• Highly skilled in formulating solutions to problems and managing those solutions through to completion. Highly skilled in stakeholder engagement and co-design approaches for service development.
• A history of strong stakeholder management skills from floor to board and strong people skills (building trust).

Desirable

• Experience of working in a Programme Management Office.
• Involvement in similar cost improvement or efficiency programmes.

Personal and Professional Attributes

Essential

• Enthusiastic with the ability to motivate interdisciplinary teams to succeed and have impact
• Highly developed communications and presentation skills. Able to present ideas and proposals effectively, including the ability to communicate effectively in writing, and verbally, with individuals on a one-to-one basis, with groups and in large audience presentations
• Excellent interpersonal, persuasion and influencing skills, in particular the ability to listen and respond to the needs of a wide range of stakeholders and the initiative to deal with challenges.
• Support and role model the Trust's values and behaviours.
• Able to prioritise and manage own workload with minimal supervision
• Experience of managing staff and leading staff development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)