Administrative Office Assistant

East Kent Hospitals University NHS Foundation Trust

Information:

This job is now closed

Job summary

We are looking for a proactive experienced administrator for our Secretary Office. We are a busy team with a high percentage of cancer patients with tight targets to achieve. This role is supporting the secretaries, supervisor and other department teams to achieve this.

Main duties of the job

The role involves general office duties including telephone calls to be passed on to the relevant secretary or waiting list coordinator, distributing answerphone messages, collecting outgoing post and taking to our post room, managing generic email addresses and distributing messages to the correct person. There is responsibility for forwarding on radiology reports to clinicians via email and chasing outcomes/feedback. There is responsibility for clinic letters to be checked and processed via our digital dictation or voice recognition systems, therefore attention to detail is very important.

Full training is given, We are keen to develop skills and knowledge with internal training courses or mentoring and encourage career progression if desired.

About us

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Date posted

03 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-3461KCH

Job locations

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English

Desirable

  • Further education/courses

Experience

Essential

  • 2 years experience in an administrative role
  • Experience of working in a busy, customer-service based role

Desirable

  • Previous or current NHS employment

Skills

Essential

  • Microsoft Office including Word, Excel and Outlook
  • Advanced keyboard skills/fast typing

Desirable

  • Knowledge of NHS software, including PAS and Sunrise
  • Familiarity with medical terminology and PTLs

Knowledge

Essential

  • Knowledge of UK National Cancer Standards
  • Demonstrate the importance of working under pressure and adhering to deadlines

Desirable

  • Knowledge of the demands of a cancer-service led role
Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English

Desirable

  • Further education/courses

Experience

Essential

  • 2 years experience in an administrative role
  • Experience of working in a busy, customer-service based role

Desirable

  • Previous or current NHS employment

Skills

Essential

  • Microsoft Office including Word, Excel and Outlook
  • Advanced keyboard skills/fast typing

Desirable

  • Knowledge of NHS software, including PAS and Sunrise
  • Familiarity with medical terminology and PTLs

Knowledge

Essential

  • Knowledge of UK National Cancer Standards
  • Demonstrate the importance of working under pressure and adhering to deadlines

Desirable

  • Knowledge of the demands of a cancer-service led role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

For questions about the job, contact:

Medical Secretary Supervisor

Pat Muyeye

patience.muyeye1@nhs.net

01227864362

Date posted

03 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-3461KCH

Job locations

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG


Supporting documents

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