East Kent Hospitals University NHS Foundation Trust

Cardiology Appointment Booker

Information:

This job is now closed

Job summary

We are looking for a candidate with excellent communication skills to join our friendly booking team at the William Harvey Hospital. The ideal candidate will be IT literate and work well under pressure in a busy environment and able to work accurately and effectively using your own initiative as part of a team.

We are seeking an enthusiastic and reliable candidate who ideally would be resilient and flexible to deliver a positive experience to all patients and service providers by the provision of an efficient, confidential and professional service.

Working hours are 37.5 hours a week Monday to Friday 8am - 4pm

Main duties of the job

We manage a high amount of referrals into the Cardiology department, we aim to book the patients within a reasonable timeframe to progress their pathways.

That's why if you are passionate about people, you're the perfect fit for us, if you are someone who can bring your valuable skills behind the scenes.

Our vision is great healthcare from great people if you are great at what you do and want to work in an environment where you can give your best, come and be part of us!

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Details

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-1087WHH-B

Job locations

William Harvey Hospital

Kennington Road

Willesborough, Ashford

TN24 0LZ


Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Person Specification

Qualifications

Essential

  • Experience

Desirable

  • Managing appointments/call handling

Essential

Essential

  • Skills

Desirable

  • Previous NHS experience and understanding of 18-week Referral to treatment
Person Specification

Qualifications

Essential

  • Experience

Desirable

  • Managing appointments/call handling

Essential

Essential

  • Skills

Desirable

  • Previous NHS experience and understanding of 18-week Referral to treatment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Willesborough, Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Kennington Road

Willesborough, Ashford

TN24 0LZ


Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Junior Operations Manager

Lucy Hazelwood

lucy.hazelwood@nhs.net

07929861437

Details

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-1087WHH-B

Job locations

William Harvey Hospital

Kennington Road

Willesborough, Ashford

TN24 0LZ


Supporting documents

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