Job summary
We are looking for a Waiting List Co-Coordinator to join our busy team at the William Harvey Hospital. This role involves working as part of a team within Colorectal & General Surgery.
We are a hard working friendly and flexible team, meeting ever changing demands and require someone of a similar nature. The successful candidate will be hard working and able to use initiative.
In return we can offer full training and will actively help support career progression if desired.
Main duties of the job
Successful candidates will have the following skills & experience:
- Experienced administrator.
- Great organisational skills with the ability to manage and prioritise your work effectively
- First class communication skills with a professional and friendly manner
- High levels of attention to detail and accuracy
- Understanding of the sensitivity in the nature of work they're carrying out and dealing with patient matters in the strictest of confidence
- A flexible and friendly working approach
- An understanding of NHS targets.
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Experience
Essential
- Team Working
- Experience of dealing with the public
- 1 years previous administration experience in an NHS target driven environment
Desirable
- Expereince of NHS Health Care envrioment
Skills
Essential
- Able to communicate with a variety of people at all levels and different backgrounds
- Provide evidence of excellent communication: - written, verbal and telephone manner.
- Able to communicate with a variety of people at all levels and different backgrounds.
- Able to deal with sensitive issues with tact and diplomacy.
- Able to remain calm under pressure and work to demanding deadlines.
Desirable
- Undertstanding of patient access targets
Knowledge
Essential
- Knowledge of Waiting List administration.
- RTT and cancer pathway.
- Microsoft applications.
Desirable
- Knowledge of medical terminology.
Qualifications
Essential
- Educated to GCSE level or equivalent including Maths and English.
Person Specification
Experience
Essential
- Team Working
- Experience of dealing with the public
- 1 years previous administration experience in an NHS target driven environment
Desirable
- Expereince of NHS Health Care envrioment
Skills
Essential
- Able to communicate with a variety of people at all levels and different backgrounds
- Provide evidence of excellent communication: - written, verbal and telephone manner.
- Able to communicate with a variety of people at all levels and different backgrounds.
- Able to deal with sensitive issues with tact and diplomacy.
- Able to remain calm under pressure and work to demanding deadlines.
Desirable
- Undertstanding of patient access targets
Knowledge
Essential
- Knowledge of Waiting List administration.
- RTT and cancer pathway.
- Microsoft applications.
Desirable
- Knowledge of medical terminology.
Qualifications
Essential
- Educated to GCSE level or equivalent including Maths and English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
