Neurophysiology Administrator

Job summary

We manage the neurophysiology department (in charge with different investigation- Nerve conduction studies, electrocephalogram scans etc.), the acute neurology ward and the neurorehabilitation ward, and we provide outpatients services across East Kent. You will be working at Kent and Canterbury Hospital within the Neurophysiology Department.

Being able to make sound, independent decisions whilst coping with a demanding workload and faced with what can appear to be conflicting priorities.

Main duties of the job

Reception Duties for neurophysiology clinics and support for the neurophysiology department with all admin responsibilities

Work in a team-based service providing support for each other and ensuring continuity of the service.

Act as first point of contact on behalf of the Trust and deal effectively and courteously with all enquiries from GPs patients, other departments within the Trust and all other departments.

Attend meetings as requested, taking minutes as appropriate. Maintenance of stationery and office supplies.

Maintain timely and accurate registering of all referrals onto the service bespoke Superbase IT system.

Ensure the timely and accurate scheduling of appointments.

Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager

Provide support to other members of the admin team and cross-cover during periods of annual or sick leave as required

Opening of post, prioritising and passing on as appropriately.

Process referral letters ensuring the consultant assesses these for urgency.

Make appointments as appropriate, in line with government and local targets.

Where this is not achievable, give notification promptly to line manager

About us

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.