Personal Assistant

Job summary

To provide a full secretarial and administrative support to the QEQM Urgent, Emergency & Acute Medicine Head of Operations and Head Of Nursing, in order to ensure the provision of a high-quality coordinated service.

The post requires the post holder to undertake a large proportion of administrative duties independently; exercising initiative, discretion and skill, and to work flexibly with others across the Trust.

Main duties of the job

To effectively manage the diaries of the QEQM Urgent and Emergency Care Operational Director and Head of Nursing , co-ordinate appropriate meetings, and maintain effective brought forward system.

To proactively manage day to day tasks in an effective professional manner.

To manage agenda, preparation of papers, minutes and circulation of papers in a timely manner.

To attend and take minutes of meetings ensuring sign off and circulation.

To prepare travel / conference arrangements - processing appropriate expense forms.

To maintain effective filing system including relevant staffing files

To facilitate the production of division correspondence, reports, presentations and spread sheets as requested.

To ensure arrangements are in place to process relevant staff appraisals.

Deal with a wide range of telephone enquiries, resolving queries wherever possible or escalating as appropriate.

Assist with specific data collection as requested.

Support the QEQM Urgent and Emergency Care Head of Operations and Head of Nursing in developing robust administrative systems to ensure delivery of a high quality service.

To ensure the office is kept stocked with equipment and stationery as required.

To manage and prioritise own workload

Any other task commensurate with the post

About us

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.