Job summary
The Director of Quality Governance will provide specialist and professional advice to the Chief Nursing and Midwifery Officer on all matters relating to Integrated Clinical Governance particularly, in meeting its legal and statutory duties as set by the Department of Health and delegated authorities such as NHS England & Improvement and the Care Quality Commission.
Previous applicants need not apply
Main duties of the job
The post holder will have a leadership role, working closely with the Chief Nursing and Midwifery Officer and Chief Medical Officer to create an environment which promotes and supports safety for our patients staff and visitors; enabling the trust to provide the right care for patients and that the experience of service users and their carers is included in our learning agenda.
The postholder will ensure that there are effective monitoring processes in place, Ward to Board integrated reporting that will promote effective escalation of risks and concerns that have the potential to affect patient outcomes or compliance standards.
About us
We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.
We care about our patients and our people. We are focused on providing outstanding, safe patient care, and positive working culture that benefits staff and patients alike.
With our emphasis on staff training and development, a staff support scheme that's second to none, and a healthy package of benefits, it's easy to put down roots in East Kent Hospitals.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
The post holder will lead on a number of quality improvement initiatives, implementing quality, safety and risk across the organisation, including embedding of quality improvement, patient safety and clinical effectiveness initiatives across all levels of the organisation.
Job description
Job responsibilities
The post holder will lead on a number of quality improvement initiatives, implementing quality, safety and risk across the organisation, including embedding of quality improvement, patient safety and clinical effectiveness initiatives across all levels of the organisation.
Person Specification
Experience
Essential
- Minimum of 5 years relevant experience in a senior managerial post (Deputy Director level)
- Post-graduate management qualification, quality/clinical governance or leadership
- Master's degree (or working towards)
- Experience of leading significant change
- Quality governance management experience at a senior level
- Managing complex relationships in a matrix environment.
Desirable
- Registered nurse, midwife or other healthcare professional
Personal and People Development
Essential
- Demonstrates enthusiasm towards teaching and sharing knowledge
- Assertive and confident in approach and able to lead with appropriate gravitas
- Demonstrates a range of leadership styles to enable staff to thrive and achieve
- Up to date in all current issues related to quality and clinical governance
Health, Safety and Security
Essential
- Acts in a way that is consistent with legislation, policies and procedures and abide by the Trust Health and Safety policies
Service improvement
Essential
- Multi-professional problem solving in teams
- Ability to think and plan strategically, tactically and creatively
- Strategy and policy development
- Ability to develop and maintain constructive relationships with all professional disciplines
- Proven ability in the formation and drafting of policy/strategy within national guidelines, implementation and analysis in practice
- Ability to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through.
Quality
Essential
- Significant experience and skills in managing quality and clinical governance in a complex organisation
- Ability to work to deadlines and under pressure
- Managing quality improvement development programmes within a multi-professional environment
- Expert knowledge of quality improvement tools and techniques
- Able to set and monitor standards of care that ensure this is delivered to an exceptional standard
Desirable
- Understanding of commissioning cycle
Leadership
Essential
- Experience of managing a broad range of staff and services
- Experience of effecting significant change/improvement through influence
- Knowledge of staff management processes
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
- Ability to prioritise and meet deadlines and work under pressure
- Advanced decision-making skills
- Effective in a leadership and managerial role
- Experience of working in a complex health system and making complex relationships
Other
Essential
- Experience of equal opportunity policies and procedures
- Ability to identify and take action when own or other's behaviours undermine equality and diversity
- Sound basic computer skills, including presentations,
- Experience of Financial Management of a large complex budget and delivery of efficiency and improvement programmes
- Successful project management across a complex environment
- Enthusiasm to meet the challenges of the post and motivation to succeed and flexibility in approach and attitude
- Proactive, resourceful and self-motivated
- Assertive and confident but professional
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
Desirable
- Advanced computer skills including knowledge of databases, spreadsheets
Skills
Essential
- Highly developed facilitation skills
- Highly developed communication and interpersonal skills, both verbal, written and presentation and excellent listening skills
- Highly developed report writing skills
- Evidence of high levels of original thought, innovation and problem-solving skills Highly developed analytical skills and ability to triangulate complex information
- Enthusiasm to meet the challenges of the post and motivation to succeed and flexibility in approach and attitude
- High level influencing and negotiation skills and experience of working in a matrix environment
Person Specification
Experience
Essential
- Minimum of 5 years relevant experience in a senior managerial post (Deputy Director level)
- Post-graduate management qualification, quality/clinical governance or leadership
- Master's degree (or working towards)
- Experience of leading significant change
- Quality governance management experience at a senior level
- Managing complex relationships in a matrix environment.
Desirable
- Registered nurse, midwife or other healthcare professional
Personal and People Development
Essential
- Demonstrates enthusiasm towards teaching and sharing knowledge
- Assertive and confident in approach and able to lead with appropriate gravitas
- Demonstrates a range of leadership styles to enable staff to thrive and achieve
- Up to date in all current issues related to quality and clinical governance
Health, Safety and Security
Essential
- Acts in a way that is consistent with legislation, policies and procedures and abide by the Trust Health and Safety policies
Service improvement
Essential
- Multi-professional problem solving in teams
- Ability to think and plan strategically, tactically and creatively
- Strategy and policy development
- Ability to develop and maintain constructive relationships with all professional disciplines
- Proven ability in the formation and drafting of policy/strategy within national guidelines, implementation and analysis in practice
- Ability to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through.
Quality
Essential
- Significant experience and skills in managing quality and clinical governance in a complex organisation
- Ability to work to deadlines and under pressure
- Managing quality improvement development programmes within a multi-professional environment
- Expert knowledge of quality improvement tools and techniques
- Able to set and monitor standards of care that ensure this is delivered to an exceptional standard
Desirable
- Understanding of commissioning cycle
Leadership
Essential
- Experience of managing a broad range of staff and services
- Experience of effecting significant change/improvement through influence
- Knowledge of staff management processes
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
- Ability to prioritise and meet deadlines and work under pressure
- Advanced decision-making skills
- Effective in a leadership and managerial role
- Experience of working in a complex health system and making complex relationships
Other
Essential
- Experience of equal opportunity policies and procedures
- Ability to identify and take action when own or other's behaviours undermine equality and diversity
- Sound basic computer skills, including presentations,
- Experience of Financial Management of a large complex budget and delivery of efficiency and improvement programmes
- Successful project management across a complex environment
- Enthusiasm to meet the challenges of the post and motivation to succeed and flexibility in approach and attitude
- Proactive, resourceful and self-motivated
- Assertive and confident but professional
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
Desirable
- Advanced computer skills including knowledge of databases, spreadsheets
Skills
Essential
- Highly developed facilitation skills
- Highly developed communication and interpersonal skills, both verbal, written and presentation and excellent listening skills
- Highly developed report writing skills
- Evidence of high levels of original thought, innovation and problem-solving skills Highly developed analytical skills and ability to triangulate complex information
- Enthusiasm to meet the challenges of the post and motivation to succeed and flexibility in approach and attitude
- High level influencing and negotiation skills and experience of working in a matrix environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
