Job summary
This is an opportunity to join the Employee Relations Advice Line Team at EKHUFT. We are advertising for a full-time, Employee Relations Officer, normal working hours are Monday to Friday, start and finish times can be agreed on appointment. The post will be based at either the William Harvey Hospital. Some travel across Trust sites may be necessary to cover the role but this will be infrequent.
You will be part of a friendly team providing administrative support and dealing with calls made to the Employee Relations Advice Line. The calls will deal with a range of employee relations issues including pay queries, terms and conditions, policy and procedure advice on non-complex cases addressing matters such as poor performance, sickness absence, disciplinary and grievance matters and taking notes at meetings.
This is a real opportunity for an enthusiastic person to get involved in employee relations work. Some experience of human resources would be beneficial although this is not essential as on the job training will be provided.
Main duties of the job
To provide comprehensive administrative support to the Employee Relations Team and provide an advisory service to managers and employees to answer queries relating to employee relations and terms and conditions, escalating matters as appropriate.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day."
If you are considering applying for any vacancy with East Kent Hospitals University Foundation Trust (EKHUFT) please ensure you are comfortable being fully vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our hospital.
Unless you are informed in writing that your post does not require full vaccination, it will be a condition of your employment that you are and remain fully vaccinated for COVID-19 unless you have medical exemption. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
- The provision of employee relations support and advice on a range of employee relations issues. To include some of the following matters:-
- pay queries
- terms and conditions advice (e.g. annual leave, sickness, enhancements, parental leave)
- policy and procedure advice
- Undertake employee relations administration including but not limited to the updating and maintenance of relevant HR systems and databases, administration relating to parental leave (maternity, adoption, and shared parental) generating letters / documentation, preparing notes / actions of meetings and arrangements for meetings as and when required.
- Pay step advancements
- Undertake and assist with audits and projects where appropriate.
- Administer job matching process including consistency checking, arranging job matching panels and maintenance of computerised job matching system.
- Undertake the creation and distribution of standard IT reports in relation to employee relations activity.
- Review and assist with drafting standard HR operating procedures and policies where required.
Job description
Job responsibilities
- The provision of employee relations support and advice on a range of employee relations issues. To include some of the following matters:-
- pay queries
- terms and conditions advice (e.g. annual leave, sickness, enhancements, parental leave)
- policy and procedure advice
- Undertake employee relations administration including but not limited to the updating and maintenance of relevant HR systems and databases, administration relating to parental leave (maternity, adoption, and shared parental) generating letters / documentation, preparing notes / actions of meetings and arrangements for meetings as and when required.
- Pay step advancements
- Undertake and assist with audits and projects where appropriate.
- Administer job matching process including consistency checking, arranging job matching panels and maintenance of computerised job matching system.
- Undertake the creation and distribution of standard IT reports in relation to employee relations activity.
- Review and assist with drafting standard HR operating procedures and policies where required.
Person Specification
Skills
Essential
- Strong internal drive and enthusiasm
- Problem solving skills
- Team working
- Excellent Communication Skills
- Ability to juggle priorities
- IT Literate with good keyboard skills
- Excellent interpersonal skills
- Ability to use own initiative and work unsupervised
- Diplomacy and discretion
- Excellent Customer Service Skills
Experience
Essential
- Previous Experience as an Administrator, preferably within Human Resources function
Desirable
- Experience of NHS/Public Sector working practices
Knowledge
Essential
- General Administration Knowledge
- Knowledge of own learning and development requirements
Desirable
- Knowledge of HR Systems and procedures
Qualifications
Essential
- NVQ 2 or 3 qualification or equivalent
Desirable
Other
Essential
- Upholds and models the Trust values
Person Specification
Skills
Essential
- Strong internal drive and enthusiasm
- Problem solving skills
- Team working
- Excellent Communication Skills
- Ability to juggle priorities
- IT Literate with good keyboard skills
- Excellent interpersonal skills
- Ability to use own initiative and work unsupervised
- Diplomacy and discretion
- Excellent Customer Service Skills
Experience
Essential
- Previous Experience as an Administrator, preferably within Human Resources function
Desirable
- Experience of NHS/Public Sector working practices
Knowledge
Essential
- General Administration Knowledge
- Knowledge of own learning and development requirements
Desirable
- Knowledge of HR Systems and procedures
Qualifications
Essential
- NVQ 2 or 3 qualification or equivalent
Desirable
Other
Essential
- Upholds and models the Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
