Job summary
Gynaecology Outpatients Manager - Leatherhead
We are seeking a proactive, dynamic, and experienced nurse manager to lead our friendly Gynaecology Outpatient Services. The successful candidate will oversee the delivery of high-quality, patient-centred care across a range of outpatient services and clinics. You will be responsible for operational management, clinical leadership, service development, and staff support. The post holder is expected to lead the team to deliver high quality, effective, individualised nursing care to all patients undergoing Gynaecology outpatient assessments, investigations and procedures, ensuring a safe environment and providing a high level of information and support to patients. You will be expected to demonstrate excellent leadership skills with experience in staff management. You are expected to carry out audits and deputise for the Gynaecology matron in absence.
Main duties of the job
Provide clinical expertise and specialist advice to women accessing gynaecological outpatient services.Ensure the delivery ofevidence-based, holistic nursing care that is current, effective, and aligned with Trust policies.Maintain asafe and supportive environment for patients undergoing assessments, investigations, and procedures.Act as apositive role model, demonstrating professional attitudes and behaviours.
Lead and manage the day-to-day operations of the gynaecology outpatient department.Providestrong, clear, and consistent leadership to both qualified and unqualified staff.Promote effectivecommunication within the multidisciplinary team, patients, and relatives.Motivate the team to foster apositive learning environment, ensuring staff are supported and developed within the outpatient competency framework.
Support and participate in all aspects of clinical governance, including audits and quality assurance. Identify and implement initiatives to improve patient care and service delivery. Ensure compliance with current standards and legislation relevant to gynaecology services.Manage staffing, resources, and scheduling to ensure smooth service delivery.Contribute tostrategic planning and development of outpatient services.Liaise with other departments and external partners to ensureintegrated care pathways.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Job description
Job responsibilities
Act as a visible clinical leader and role model for nursing and support staff.Ensure safe and effective care delivery in line with national and trust standards.Lead on clinical governance, patient safety, and quality improvement initiatives.Support complex decision-making and provide expert advice on gynaecological care.Oversee the day-to-day running of the outpatient department Manage staff rotas, leave, and sickness to ensure adequate coverage.Monitor and improve patient flow, appointment scheduling, and clinic efficiency.Handle complaints, incidents, and service issues promptly and professionally.
Line manage nursing and support staff, conducting appraisals and performance reviews.Identify training needs and support professional development.Promote a culture of learning, inclusivity, and continuous improvement.Mentor junior staff and students.
Contribute to strategic planning and service redesign to improve patient experience.Collaborate with multidisciplinary teams to implement new pathways and clinics (e.g., oncology, urogynaecology, endometriosis).Use audit and feedback to drive service enhancements.Maintain effective communication with patients, families, and staff.Liaise with consultants, administrative teams, and other departments to ensure coordinated care.
Ensure compliance with CQC standards, infection control, safeguarding, and trust policies.Maintain accurate records and documentation.Participate in risk assessments and health & safety audits.
Job description
Job responsibilities
Act as a visible clinical leader and role model for nursing and support staff.Ensure safe and effective care delivery in line with national and trust standards.Lead on clinical governance, patient safety, and quality improvement initiatives.Support complex decision-making and provide expert advice on gynaecological care.Oversee the day-to-day running of the outpatient department Manage staff rotas, leave, and sickness to ensure adequate coverage.Monitor and improve patient flow, appointment scheduling, and clinic efficiency.Handle complaints, incidents, and service issues promptly and professionally.
Line manage nursing and support staff, conducting appraisals and performance reviews.Identify training needs and support professional development.Promote a culture of learning, inclusivity, and continuous improvement.Mentor junior staff and students.
Contribute to strategic planning and service redesign to improve patient experience.Collaborate with multidisciplinary teams to implement new pathways and clinics (e.g., oncology, urogynaecology, endometriosis).Use audit and feedback to drive service enhancements.Maintain effective communication with patients, families, and staff.Liaise with consultants, administrative teams, and other departments to ensure coordinated care.
Ensure compliance with CQC standards, infection control, safeguarding, and trust policies.Maintain accurate records and documentation.Participate in risk assessments and health & safety audits.
Person Specification
Education / Qualifications
Essential
- Registered Nurse (Adult) with valid NMC registration.
- Degree in Nursing or equivalent
Desirable
- Teaching or mentorship qualification (e.g., Practice Assessor).
- Leadership or management qualification (or working towards).
Experience
Essential
- Proven experience in Gynaecology or women's health services
- Proven experience in managing Gynaecology outpatient services or clinical teams.
Desirable
- Previous experience in a Band 6 role and managing
- Experience of delivering change
Skills and Knowledge
Essential
- Time management and organisation skills
- Strong clinical knowledge of gynaecological conditions and treatments
- Excellent communication and interpersonal skills.
Desirable
- Ability to carry out audit
- Familiarity with outpatient flow and capacity management tools.
- Provide evidence of ongoing professional development
personal attributes
Essential
- Able to work under pressure and manage competing priorities
- Resilient, adaptable, and solution-oriented.
Desirable
- Flexibility to change working days to meet service needs
- Confidence and clinical ability
Person Specification
Education / Qualifications
Essential
- Registered Nurse (Adult) with valid NMC registration.
- Degree in Nursing or equivalent
Desirable
- Teaching or mentorship qualification (e.g., Practice Assessor).
- Leadership or management qualification (or working towards).
Experience
Essential
- Proven experience in Gynaecology or women's health services
- Proven experience in managing Gynaecology outpatient services or clinical teams.
Desirable
- Previous experience in a Band 6 role and managing
- Experience of delivering change
Skills and Knowledge
Essential
- Time management and organisation skills
- Strong clinical knowledge of gynaecological conditions and treatments
- Excellent communication and interpersonal skills.
Desirable
- Ability to carry out audit
- Familiarity with outpatient flow and capacity management tools.
- Provide evidence of ongoing professional development
personal attributes
Essential
- Able to work under pressure and manage competing priorities
- Resilient, adaptable, and solution-oriented.
Desirable
- Flexibility to change working days to meet service needs
- Confidence and clinical ability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
