Neonatal Healthcare Support Worker
The closing date is 25 August 2025
Job summary
Neonatal HealthcareSupport Worker Band 3 - Full-time 37.5 hours per week (Nights and Weekends only)
To provide essential clinical support within the Special Care Baby Unit (SCBU) and Transitional Care (TC).Ensuring a clean, well-organized, and welcoming environment for infants, parents, and staff.This role focuses on administrative, housekeeping, and family support duties anddirect patient care, as supervised by a registered nurse.The post holder will play a key role in the special care baby unit team to provide a qualityfamily-centred and supportive environment where parents/carers are encouraged in the care of their babies.This role is vital in ensuring the smooth running of the Special Care Baby Unit and Neonatal Transitional Care services while offeringessential support to staff and families.Please note this role is a shift worker position, as such, you would be expected to work nights, weekends, and bank holidays. We aim to recruit staff for a start date as soon as possible. However, this date could be flexible for the right candidate.
We can't wait for you to be part of this supportive team!
For further information, email --, details as below.
Main duties of the job
The post holder will support the staff in the Special Care Baby Unit in ensuring a smooth, clean and well-organised environment that is welcoming and inclusive for the infants, parents and staff. This shouldalso ensure that it is in line with Health and Safety, Infection Control, and Fire Safety policies. Support the neonatal team clinically as needed.
Applicants must be able to demonstrate:
- Excellent communication and interpersonal skills
- Genuine desire to become a part of our amazing team and provide outstanding care for our patients
- Ability to work well within a team as well as individually
- Be hardworking, compassionate and have a passion to care to this client group
Previous experience in this role is preferred but you will be provided with clinical training to learn the role and will have daily supervision by trained staff to perform safely, confidently and competently the clinical skills required.
About us
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey.
In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas.
Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.
Details
Date posted
11 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£29,651 to £31,312 a year per annum pro rata incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
343-7354773-UB-RB-Y
Job locations
Special Care Baby Unit, Epsom Hospital
Dorking Road
Epsom
KT18 7EG
Employer details
Employer name
Epsom and St Helier University Hospitals NHS Trust
Address
Special Care Baby Unit, Epsom Hospital
Dorking Road
Epsom
KT18 7EG
Employer's website
https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Special Care Baby Unit and Transitional Care Lead
Ramoneth de Venecia
01372735279
Supporting documents
Privacy notice
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