Epsom and St Helier University Hospitals NHS Trust

Healthcare Assistant- Surrey Downs H&C

The closing date is 05 June 2025

Job summary

Surrey Downs Health & Care

An opportunity has arisen to join the End of Life Care team as a Band 3 Healthcare Assistant on a part-time (13 hours/week), permanent basis.

The successful candidate would be welcomed into an established team who work closely with members of the wider multidisciplinary team across all the PCN's in Surrey Downs Health and Care.

We have a strong focus on staff support and development, encouraging opportunities for further learning.

In short if you are looking for an employer that is working to remove traditional boundaries and barriers, bringing care to patients when and where they need it, and you want to work alongside motivated, passionate and visionary colleagues we look forward to hearing from you.

Main duties of the job

We are looking to recruit a Healthcare Support Worker to work within the End of Life Care Team. In this role you will provide care and support to palliative patients within the community setting. You will provide a seamless service whilst a complete package of care is put in place. The post holder will undertake a range of delegated tasks. This role will be supported to develop skills and abilities to work with this client group to provide the appropriate level of care.

You will have excellent organisational and time management skills and be passionate about delivering holistic care that has the patient at it's centre. You will relish developing new ways of working to improve quality and develop a "one team" culture. This is a great opportunity for a proactive individual keen to take the next step in their career, joining an exciting forward thinking team.

About us

Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

  • The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
  • CSH Surrey
  • Epsom and St Helier's University Hospitals NHS Trust
  • Surrey Council County

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Pro Rata Per Annum inc Fringe HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

343-SDH&C-7216295

Job locations

Leatherhead

Poplar Rd

Leatherhead

KT22 8SD


Job description

Job responsibilities

Principle Duties to include:

Clinical:

Coordinate and participate in specialist care e.g. wound care, Doppler testing, phlebotomy, bladder screening and clinical activities, under the supervision and guidance of Registered Nurses

Undertake diagnostic tests on request of District Nurses, Community Matron or GPs e.g. for chronic disease monitoring programmes. This may include home visiting or responsibility for coordinating repeat or regular testing for residents in residential homes

Undertake clinical interventions as delegated by a senior team member

Health Promotion:

Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards

To be involved in supporting, educating and informing family/carers where appropriate

Assist in the promotion of health and wellbeing of patients

Administration and Clerical Duties:

Maintain clear and comprehensive, signed and contemporaneous records according to Surrey Downs Health and Care procedures

Take and record telephone messages, respond and liaise appropriately

Manage stationery and documentation supplies

To be responsible for maintaining data entry and other record keeping e.g. recording mileage and annual leave on staff databases

Team Working:

Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to role

Assist with clerical and administrative duties as required

Maintain regular contact with the senior team member and communicate all relevant issues

Other Duties

Work in partnership with patients ensuring privacy and dignity is maintained

Maintain close liaison with the senior team member who is responsible for the workload

Work in co-operation with all other professionals and agencies involved in the care of the client

Be aware of and act upon, where necessary, the procedures in place to protect vulnerable individuals

Participate in the Surrey Downs Health and Care Governance Strategy

Participate in Surrey Downs Health and Care Risk Management Strategy

Undertake such duties as may be reasonably required from time to time as are consistent with the responsibility and scale of the post

The postholder is employed to work within Surrey Downs Health and Care localities and may be reasonably requested to move base temporarily or on a more permanent basis, as requested by service needs

Please note this advert may close early if there are high volumes of applicants.

Job description

Job responsibilities

Principle Duties to include:

Clinical:

Coordinate and participate in specialist care e.g. wound care, Doppler testing, phlebotomy, bladder screening and clinical activities, under the supervision and guidance of Registered Nurses

Undertake diagnostic tests on request of District Nurses, Community Matron or GPs e.g. for chronic disease monitoring programmes. This may include home visiting or responsibility for coordinating repeat or regular testing for residents in residential homes

Undertake clinical interventions as delegated by a senior team member

Health Promotion:

Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards

To be involved in supporting, educating and informing family/carers where appropriate

Assist in the promotion of health and wellbeing of patients

Administration and Clerical Duties:

Maintain clear and comprehensive, signed and contemporaneous records according to Surrey Downs Health and Care procedures

Take and record telephone messages, respond and liaise appropriately

Manage stationery and documentation supplies

To be responsible for maintaining data entry and other record keeping e.g. recording mileage and annual leave on staff databases

Team Working:

Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to role

Assist with clerical and administrative duties as required

Maintain regular contact with the senior team member and communicate all relevant issues

Other Duties

Work in partnership with patients ensuring privacy and dignity is maintained

Maintain close liaison with the senior team member who is responsible for the workload

Work in co-operation with all other professionals and agencies involved in the care of the client

Be aware of and act upon, where necessary, the procedures in place to protect vulnerable individuals

Participate in the Surrey Downs Health and Care Governance Strategy

Participate in Surrey Downs Health and Care Risk Management Strategy

Undertake such duties as may be reasonably required from time to time as are consistent with the responsibility and scale of the post

The postholder is employed to work within Surrey Downs Health and Care localities and may be reasonably requested to move base temporarily or on a more permanent basis, as requested by service needs

Please note this advert may close early if there are high volumes of applicants.

Person Specification

Experience & Knowledge

Essential

  • Experience relevant to particular post
  • Administration, clerical and IT skills
  • Previous health or social care experience

Skills

Essential

  • Ability to provide quality care that is responsive to patients needs and to work in partnership with patients and other agencies
  • Good written and verbal communication
  • Ability to organise own time effectively
  • Ability to work effectively as part of a team, valuing contributions from team members.
  • Core nursing/clinical skills e.g. wound care, venepuncture, diagnostic tests

Other

Essential

  • Car owner with clean UK Licence
Person Specification

Experience & Knowledge

Essential

  • Experience relevant to particular post
  • Administration, clerical and IT skills
  • Previous health or social care experience

Skills

Essential

  • Ability to provide quality care that is responsive to patients needs and to work in partnership with patients and other agencies
  • Good written and verbal communication
  • Ability to organise own time effectively
  • Ability to work effectively as part of a team, valuing contributions from team members.
  • Core nursing/clinical skills e.g. wound care, venepuncture, diagnostic tests

Other

Essential

  • Car owner with clean UK Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Leatherhead

Poplar Rd

Leatherhead

KT22 8SD


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Leatherhead

Poplar Rd

Leatherhead

KT22 8SD


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Rekha Ramnarain

rekha.ramnarain@nhs.net

07796506850

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Pro Rata Per Annum inc Fringe HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

343-SDH&C-7216295

Job locations

Leatherhead

Poplar Rd

Leatherhead

KT22 8SD


Supporting documents

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