Retail Catering Assistants (Epsom)

Epsom and St Helier University Hospitals NHS Trust

Information:

This job is now closed

Job summary

Retail Catering Assistant

The catering assistant role is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educating customers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust,

This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations of all patients, staff and various stakeholders. Ensure that all policies and procedures are strictly adhered to in the day-to-day operation of food service to patients and to ensure that a high quality of food is delivered.

***Salary £13.15 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Proposed Interview Date - TBC

Main duties of the job

The catering assistant is responsible for serving and greeting customers in a friendly and efficient manner in the hospitality outlets at Epsom and St Helier University Hospitals NHS Trust.

This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations ofall patients, staff and various stakeholders. This role is mainly to work in the Subway as a Sandwich Artist but the role requires work in other retail outlets if required.

Contracts available:

1 - Permanent - 37.5 hours per week, 5 out of 7 days.

About us

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Date posted

17 February 2025

Pay scheme

Other

Salary

£13.15 an hour per hour - LLW

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

343-NN-6949969-FM-HM

Job locations

St Helier Hospital

Wrythe Ln, Sutton,

Carshalton

SM5 1AA


Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

***Salary £13.15 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

***Salary £13.15 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Person Specification

Qualifications

Essential

  • Good level of spoken and written English

Desirable

  • Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety

Experience

Essential

  • Subway experience
  • Retail High street experience

Desirable

  • Catering and Hospitality experience
  • Great customer service delivery

Knowledge and Skills

Essential

  • Good level of literacy and numeracy

Desirable

  • Knowledge of allergens and cultural needs
Person Specification

Qualifications

Essential

  • Good level of spoken and written English

Desirable

  • Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety

Experience

Essential

  • Subway experience
  • Retail High street experience

Desirable

  • Catering and Hospitality experience
  • Great customer service delivery

Knowledge and Skills

Essential

  • Good level of literacy and numeracy

Desirable

  • Knowledge of allergens and cultural needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

St Helier Hospital

Wrythe Ln, Sutton,

Carshalton

SM5 1AA


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

St Helier Hospital

Wrythe Ln, Sutton,

Carshalton

SM5 1AA


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

For questions about the job, contact:

Head of Catering Services

Testine Augustine

katarzyna.przybytniak1@nhs.net

07391393986

Date posted

17 February 2025

Pay scheme

Other

Salary

£13.15 an hour per hour - LLW

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

343-NN-6949969-FM-HM

Job locations

St Helier Hospital

Wrythe Ln, Sutton,

Carshalton

SM5 1AA


Supporting documents

Privacy notice

Epsom and St Helier University Hospitals NHS Trust's privacy notice (opens in a new tab)