Service Manager - Medicine Directorate

Job summary

We are looking for a Service Manager to work with our highly motivated clinical and administrative teams to develop and manage services across our two-site Trust. Post holder will be responsible for two medicine areas across the ESTH footprint.

Operating as a member of the senior management team you will be actively involved in the development of care pathways that will improve the quality of services we are able to offer to our patients, including liaison with community services to maximise the benefits of integrated working.Together with clinical teams you will be responsible for delivering all key performance and financial targets including relevant quality standards and CQUINS in areas managed where appropriate.In view of the challenging financial environment throughout the healthcare sector and in line with our current recovery programmes in place, we are looking for someone who can demonstrate a level of creativity in their thinking, whilst being able to practically manage services at an operational level.

Main duties of the job

Post holder will be responsible for the Diabetes & Endocrine and Dermatology services within the Medicine directorate.

A service manager has a pivotal role in conjunction with Medical and Nursing leads in the delivery of safe, efficient and effective clinical care.

The post holder will be expected to undertake activities such as working closely with clinicians in order to achieve optimal patient care, delivering safe and effective services, ensuring administrative pathway of care is managed effectively, to make decisions and work on projects to enhance care provided within services, and to promote and support delivery of access targets, waiting times and find innovative ways to raise healthcare standards for all.

About us

We offer an extensive range of services, including cancer, pathology, surgery, and gynaecology to 500,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital. St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children, while Epsom Hospital is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals have Accident and Emergency departments (A&E) and Maternity services (Obstetrics).

We also play an active role in the local healthcare economy, and are the lead provider in two innovative health and care partnerships.Together, we are called Sutton Health and Care - you can visit our website www.suttonhealthandcare.nhs.uk.