Job summary
An exciting opportunity for a well organised, self-motivated and enthusiastic professional to work as a Recruitment Assistant within theNursing Team at South-West London Recruitment Hub (employed by Kingston Hospital but based in Epsom).
We are at the cutting edge of NHS collaboration in South-West London, being the first in the country to start sharing parts of our workforce across our hospitals and healthcare providers. This is your chance to get involved with an exciting and innovative new way of working for the NHS.
Our team is passionate about providing great support to our Nursing hiring managers with patient care at the heart of all we do. We are seeking individuals who share our enthusiasm for delivering top-notch administrative customer support.
In this position, you will offer extensive support to a dynamic recruitment team, ensuring timely and professional assistance with a focus on great customer service, quality, and adherence to Trust policies.
You will play a crucial role in helping the team achieve their overall targets and ensuring alignment with agreed Service Level Agreements.
Through close collaboration with directorate line managers and clinical staff, you will actively contribute to meeting their workforce recruitment and administrative needs.
Our Recruitment Assistants take responsibility for supporting in the end-to-end delivery of recruitment and administration within their division, providing support and cover for other recruiters in team.
Main duties of the job
We are seeking proactive and confident individuals who are not shy to pick up the phone and promptly resolve issues. While emails remain an important aspect of communication, we value candidates who are assertive and quick in finding resolutions through direct communication.
Working in partnership with Recruitment Advisors and Resourcing Leads to ensure the provision of recruitment is comprehensive, consistent and delivering a high-quality service.
You must be methodical and very well organised in your approach and be able to react to ever changing demands in order to deliver against deadlines and meeting our SLA's.
Ideally, you will have previously used online systems for facilitating a complex process and be a very confident IT user.
After training, a typical day may include:
- Handling multiple vacancy requests from hiring managers.
- Advertising vacancies.
- Organise and schedule interviews.
- Issuing offer letters.
- Supporting the team with pre-employment checks.
- Assisting the team with data entry for payroll processing.
- Support with regular Recruitment Events.
Career Pathways
This role serves as a stepping stone towards a long career within the NHS organisation. As you grow in the position, you'll have the opportunity to explore different career pathways, offering a trajectory toward a fulfilling and stable career in the NHS. Join us in shaping the future of healthcare recruitment and enjoy the rewards of career progression within our esteemed organisation.
About us
The South-West London Recruitment Hub provides a shared service across 4 Acute Trusts and 1 Community Healthcare Trust.
Our Trusts are:
- Croydon Healthcare
- Epsom & St Helier Hospitals
- Hounslow & Richmond Community Healthcare
- Kingston Hospital
- St Georges University Hospitals
Our team is highly experienced, enabling us to offer excellent support and knowledge in NHS Recruitment. This experience will contribute to the development and enhancement of your skills for the future.
Job description
Job responsibilities
- Good standard of written and verbal communication skills to respond to queries and speak with managers and candidates over the phone, on MS Teams and over email.
- Tenacious and well-organised with a keen eye for detail.
- Pragmatic and adept at understanding and applying legislative requirements across a range of different scenarios.
- Ability to handle a high volume of tasks efficiently and relentlessly, with a sense of urgency in defined timelines.
Please find the job description attached to the vacancy for more detail.
PLEASE NOTE THE BELOW: This position is office-based, Monday to Fridaywith working hours from 9 am to 5 pm.
This role in the Nursing Team is also being advertised via Epsom & St Helier Hospitals as well as Kingston Hospital, please only apply to one of the vacancies.
We have other roles available in our Non-Nursing team, which are task-based. The Recruitment Assistant role within the Nursing team will involve you fully supporting end-to-end working within the team, please ensure you understand the differences before applying.
To avoid disappointment, please ensure your supporting statement explains clearly how you meet the criteria for this role.
Job description
Job responsibilities
- Good standard of written and verbal communication skills to respond to queries and speak with managers and candidates over the phone, on MS Teams and over email.
- Tenacious and well-organised with a keen eye for detail.
- Pragmatic and adept at understanding and applying legislative requirements across a range of different scenarios.
- Ability to handle a high volume of tasks efficiently and relentlessly, with a sense of urgency in defined timelines.
Please find the job description attached to the vacancy for more detail.
PLEASE NOTE THE BELOW: This position is office-based, Monday to Fridaywith working hours from 9 am to 5 pm.
This role in the Nursing Team is also being advertised via Epsom & St Helier Hospitals as well as Kingston Hospital, please only apply to one of the vacancies.
We have other roles available in our Non-Nursing team, which are task-based. The Recruitment Assistant role within the Nursing team will involve you fully supporting end-to-end working within the team, please ensure you understand the differences before applying.
To avoid disappointment, please ensure your supporting statement explains clearly how you meet the criteria for this role.
Person Specification
Education/Qualifications:
Essential
- GCSE's including Maths and English) or equivalent knowledge.
Desirable
- CIPD Level 3 Foundation or working towards a professional HR qualification or equivalent experience
Experience
Essential
- Experience working in a customer focused role providing advice or guidance to stakeholders, ideally in a recruitment setting
- Experience using online systems for the purpose of facilitating a complex process
- Experience dealing with and resolving complex enquiries
- Experience working to deadlines with competing priorities and high volumes of work
Desirable
- Experience of working in HR/recruitment in the NHS
- Experience of using e-recruitment systems (applicant tracking systems)
Skills/Abilities
Essential
- Experience processing high volumes of work/managing large caseloads, where high levels of care, consistency and attention are required
- High level of IT literacy/administrative skills
- Experience remembering and applying legal requirements or knowledge
- Excellent prioritisation and organisational skills working within target driven environment
- Able to work to tight deadlines in a busy pressurised environment.
Desirable
- Understanding of right/eligibility to work requirements.
- Knowledge of NHS Recruitment systems, NHS Jobs, Trac, ESR etc.
- Knowledge and implementation of NHS Employers Check Standards
Person Specification
Education/Qualifications:
Essential
- GCSE's including Maths and English) or equivalent knowledge.
Desirable
- CIPD Level 3 Foundation or working towards a professional HR qualification or equivalent experience
Experience
Essential
- Experience working in a customer focused role providing advice or guidance to stakeholders, ideally in a recruitment setting
- Experience using online systems for the purpose of facilitating a complex process
- Experience dealing with and resolving complex enquiries
- Experience working to deadlines with competing priorities and high volumes of work
Desirable
- Experience of working in HR/recruitment in the NHS
- Experience of using e-recruitment systems (applicant tracking systems)
Skills/Abilities
Essential
- Experience processing high volumes of work/managing large caseloads, where high levels of care, consistency and attention are required
- High level of IT literacy/administrative skills
- Experience remembering and applying legal requirements or knowledge
- Excellent prioritisation and organisational skills working within target driven environment
- Able to work to tight deadlines in a busy pressurised environment.
Desirable
- Understanding of right/eligibility to work requirements.
- Knowledge of NHS Recruitment systems, NHS Jobs, Trac, ESR etc.
- Knowledge and implementation of NHS Employers Check Standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
