Senior Employee Relations Manager

Job summary

Senior Employee Relations Manager Band 8a

We are looking for a HR professional with significant employee relations experience to join the Epsom and St Helier University Hospital Trust team.

The Senior ER Manager will work closely with the Head of Employee Relations to provide specialist employee relations, resolution and HR administration services to managers and staff across the Trust. The role will require working closely with managers and management teams to improve the standard of ER practice, ensuring that the best method is developed.

A vital function of the role will be to lead the review, development and implementation of best practice systems and processes to support a consistent, robust and excellent Employee Relations and HR Administration service. The postholder will develop long-term, value-added Employee Relations processes and practices designed to enable cases to be managed in line with best practices and legal guidelines.

The role will be responsible for the day-to-day operational management of the Employee Relations Team, including providing support and guidance on ER matters and identifying new ways of working. The post holder will also deputise for the Head of Employee Relations.

Main duties of the job

The role will support the development of the skills and capacity of managers to empower them to manage people issues effectively and independently. The post holder will drive the delivery of an early resolution approach in delivering advice to managers to build confidence in dealing with complex people-management issues.

The post holder will be responsible for complex employee relations casework and will provide advice and support to line managers on a range of ER issues including, but not limited to, discipline, grievance management, poor performance and attendance and workplace dispute management.

This role requires confidence in dealing with managers and staff at all levels, excellent verbal and written communication skills and the ability to coach and influence key stakeholders.

In terms of qualifications and experience, you will have significant experience in a senior ER/HR Advisory role and hold a CIPD qualification, with a passion and willingness to undertake further development.

About us

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.