Porter Manager

Job summary

As a Porter Manager within Epsom & St Helier University Hospital's, your primary role is to ensure the efficient and effective management of the porter services, playing a vital role in the smooth running of healthcare facilities. Your overarching purpose is to lead and supervise a team of porters, overseeing their day-to-day activities and promoting exceptional service delivery.

Main duties of the job

• The operational management of Portering, Postal Services, blood collection, specimens, medical gas, pharmacy, waste operational management.
• Ensure Epsom & St Helier Hospital's, Trustwide tasks are completed in a safe, timely and efficient manner, within operational constraints and available resources.
• To be responsible for ensuring the effective recruitment, induction, staff development and deployment of all portering services.
• To fully support the Patient- Led Assessment of the Care Environment (PLACE) process and subsequent audits.
• To assist in identifying an ongoing programme of service /equipment review and development which enhances the services.
• To work in collaboration with the Trust's Facilities Manager, around Waste Management to ensure the safe collection, transfer and disposal of hazardous, general and recyclable waste.
• To ensure that all mandatory, statutory and occupational training is provided and attended and recorded for all Portering staff and that agreed training targets are met.
• To undertake staff Performance and Development Review to ensure performance targets and personal development plans are in place for all accountable staff within agreed timeframes.
• To undertake regular site walk rounds (both acute sites) visiting areas where staff work, generate remedial work plans and ensure they are actioned.
• Manage and maintain necessary equipment, resources, and supplies.

About us

We offer an extensive range of services, including cancer,pathology,surgery, andgynaecologyto over 490,000 people in south west London and north east Surrey. We operate two busy general hospitals,Epsom HospitalandSt Helier Hospital, andrun services from other locations, includingSutton Hospital. We are also part of two innovative intergrated care partnerships -Sutton Health and Careand Surrey Downs Health and Care.

St Helier Hospital is home to theSouth West Thames Renal and Transplantation UnitandQueen Mary's Hospital for Children, while Epsom Hospital is home to theSouth West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals haveAccident and Emergency departments (A&E)andMaternity services (Obstetrics).

With nearly 900,000 people coming to our hospitals for care and treatment every year, our almost 5,000 staff and 500 volunteers work around the clock to keep our busy hospitals running smoothly.