Job summary
The Head of Transformation and Integration is an essential role within the Sutton Health and Care (SHC) senior leadership structure which enables health and care transformation and integration to happen in co-production with SHC staff, patients and with partner organisations and promotes sustainability across SHC, in association with the 2023-28 Group (Gesh) strategy, Sutton Provider Alliance and, also in association with the PLACE workstreams and expected delivery of the Integrated Neighbourhood Teams (INTs) agenda.
Main duties of the job
This post holder will work in conjunction with the Sutton Provider Alliance principles and strategy in relation to plans to be taken forward yearly with respect of integrated transformation.
The post holder will have lead responsibility for SHC specific health and care developments, transformation and integration in the following areas:
- INTs - development and collaboration including the proactive care agenda
- Clinical service review for community nursing for SHC
- SHC Service Transformation Programmes (internal)
- Service Transformation Programmes which involve SHC from a SW London, Gesh, PLACE and Provider Alliance perspective (external)
- Other transformational/integration and collaborative programmes that become a priority for SHC as strategy and planning changes
- Development of bids completing tenders and awards as appropriate in conjunction with approvals from Gesh/Integrated Care Team meeting
- Cost Improvement Programme (CIP) to include income generation schemes.
About us
Sutton Health and Care (SHC) is a pioneering partnership made up of the Sutton Primary Care Networks, London Borough of Sutton, South West London and St. George's Mental Health Trust and Epsom and St. Helier University Hospitals NHS Trust (ESTH). Working together, we provide community services to the people of Sutton. Hosted by ESTH, the model ensures the breaking down of traditional organisational barriers to enable the provision of care that is centred on the patient and their families.
This partnership team has been developed to ensure services across the pathways of care are joined up to improve the quality of care for patients wanting to spend their last twelve months, after a terminal diagnosis, at home with families, carers and loved ones.
The post holder will be instrumental in delivering on this vision for Sutton's population through the ongoing development of the service.
The pioneering partnership of SHC is truly exciting and, together, we can achieve more for the people we care for. We pride ourselves in having a highly dedicated team and offer a stimulating and dynamic working environment with a wide range of staff benefits and development opportunities. We are looking for employees who aspire to excellence, share our vision and values and can play a crucial role in our ongoing achievements
Job description
Job responsibilities
Senior Leadership and Transformational Role
- To lead on the INT collaboration programme for SHC as part of our key priorities of PLACE. This will involve working with each of the INTs - SHC and social care to collaborate and intertwin services around proactive care and the INT localism agenda
- To lead on clinical service reviews such as community nursing transformation and planned care and any other internal or external SHC programme work with transforms care and pathways
- To develop and lead on the programmes of work in year and each year for CIPs, transformation and integration as agreed by Gesh, PLACE, the Provider Alliance and SHC, holding both self to account and managers who are leading on key programmes of work
- To provide visible and supportive senior leadership and line management responsibility for all staff across areas of the portfolio, as well as supportive leadership for operational managers who are working with the post holder to take programmes of work forward
- To deputise for the Director of SHC, as appropriate at national and local levels in relation to key areas of the portfolio
- To chair and/or participate in senior leadership meetings across the place of SW London or Sutton, for instance in relation to the programmes of work as defined by the portfolio
- Ensure robust financial acumen when developing programmes of work, as well as planning for transactional/transformational aspects of new service delivery working closely with the Deputy Director of SHC and the Finance Team
- Ensure activity and performance for the service areas in question meets the outcomes and KPIs that SHC are held to account for, ensuring newly developed programmes meet standards as defined by national KPIs or best practice guidance, working closely with the Chief Nurse for Integrated Care and Quality Team when developing such
- Foster the ideals of co-production when developing and implementing service change. This includes active engagement with patient participation groups, staff and partners
- As part of the programme of work and in collaboration with partners across Sutton and in co-production with staff ensure that developed programmes have seamless care pathways internal and external to SHC.
Quality, Performance, Risk and Clinical Governance
- When developing and implementing new programmes of work, continually work to uphold the standards within the services as set out by CQC, regulatory bodies and other legislation, working to the principles that these are business as usual improvements SHC need to make and be assured of
- When developing and implementing new programmes of work, actively promote good evidence-based practice and ensure that all practice is delivered in accordance with NICE or other guidance, working closely with the Chief Nurse for Integrated Care to enable such
- Ensure that all clinical services (developed or refreshed) actively promote safe/effective care and provide a positive patient experience as the means of delivering individualised patient care, working closely with patient participation groups to co-produce the re-design
- For the programmes of work in delivery ensure that there are robust control processes and risk management arrangements aligned to excellent standards of programme management, ensuring full compliance with internal and external governance and best practice requirements
- Work with the BI Team to actively develop robust performance metrics, dashboards that evidence the delivery of the programme services in development to include performance, productivity and outcome impact. Monitor status of such until these move to a business as usual perspective
- As part of the programme of work/service delivery identify new skills/core training and development needs for the review of new services in conjunction with the Chief Nurse for Integrated Care
- Ensure all staff within the Service Improvement Team have annually recorded objectives, appraisals and development plans in line with the Trust Strategy
- Actively seek out national and local funding, awards and grants as well as awards for areas of best practice/service design, research and development
- Ensure that complaints and concerns are investigated fully and satisfactorily resolved, working with relevant operational managers to enable this
- Report monthly to the internal assurance group activity, performance, quality and risk activity for the portfolio
Transformational Working
- Continue to work with SHC and partners to develop services in line with national guidance and in keeping with the SW London, Gesh Strategy
- Seek to continually push boundaries to develop excellent and fit for the future, services that collaborate and integrate with partners across Sutton Place and wider across Gesh and SW London.
Human Resources
- Adhere to all relevant SHC and Trust Policies and Guidelines
- Support recruitment processes in line with SHC and Trust Guidance
Audit/Research/Business Intelligence
- To assist in the measurement of performance indicators
- To work with the BI Team to ensure performance dashboards reporting meet target timeframes and indicators
Education and Training/Self-Development
- As part of the programme of work/service delivery, identify training/development needs in conjunction with the Chief Nurse for Integrated Care
- Identify own training/development needs
- To attend all statutory/mandatory training as required
- Act responsibly in respect of colleagues' health, safety and welfare in line with SHC and Trust Health and Safety Policies
- Adhere to all SHC and Trust policies as applicable.
Job description
Job responsibilities
Senior Leadership and Transformational Role
- To lead on the INT collaboration programme for SHC as part of our key priorities of PLACE. This will involve working with each of the INTs - SHC and social care to collaborate and intertwin services around proactive care and the INT localism agenda
- To lead on clinical service reviews such as community nursing transformation and planned care and any other internal or external SHC programme work with transforms care and pathways
- To develop and lead on the programmes of work in year and each year for CIPs, transformation and integration as agreed by Gesh, PLACE, the Provider Alliance and SHC, holding both self to account and managers who are leading on key programmes of work
- To provide visible and supportive senior leadership and line management responsibility for all staff across areas of the portfolio, as well as supportive leadership for operational managers who are working with the post holder to take programmes of work forward
- To deputise for the Director of SHC, as appropriate at national and local levels in relation to key areas of the portfolio
- To chair and/or participate in senior leadership meetings across the place of SW London or Sutton, for instance in relation to the programmes of work as defined by the portfolio
- Ensure robust financial acumen when developing programmes of work, as well as planning for transactional/transformational aspects of new service delivery working closely with the Deputy Director of SHC and the Finance Team
- Ensure activity and performance for the service areas in question meets the outcomes and KPIs that SHC are held to account for, ensuring newly developed programmes meet standards as defined by national KPIs or best practice guidance, working closely with the Chief Nurse for Integrated Care and Quality Team when developing such
- Foster the ideals of co-production when developing and implementing service change. This includes active engagement with patient participation groups, staff and partners
- As part of the programme of work and in collaboration with partners across Sutton and in co-production with staff ensure that developed programmes have seamless care pathways internal and external to SHC.
Quality, Performance, Risk and Clinical Governance
- When developing and implementing new programmes of work, continually work to uphold the standards within the services as set out by CQC, regulatory bodies and other legislation, working to the principles that these are business as usual improvements SHC need to make and be assured of
- When developing and implementing new programmes of work, actively promote good evidence-based practice and ensure that all practice is delivered in accordance with NICE or other guidance, working closely with the Chief Nurse for Integrated Care to enable such
- Ensure that all clinical services (developed or refreshed) actively promote safe/effective care and provide a positive patient experience as the means of delivering individualised patient care, working closely with patient participation groups to co-produce the re-design
- For the programmes of work in delivery ensure that there are robust control processes and risk management arrangements aligned to excellent standards of programme management, ensuring full compliance with internal and external governance and best practice requirements
- Work with the BI Team to actively develop robust performance metrics, dashboards that evidence the delivery of the programme services in development to include performance, productivity and outcome impact. Monitor status of such until these move to a business as usual perspective
- As part of the programme of work/service delivery identify new skills/core training and development needs for the review of new services in conjunction with the Chief Nurse for Integrated Care
- Ensure all staff within the Service Improvement Team have annually recorded objectives, appraisals and development plans in line with the Trust Strategy
- Actively seek out national and local funding, awards and grants as well as awards for areas of best practice/service design, research and development
- Ensure that complaints and concerns are investigated fully and satisfactorily resolved, working with relevant operational managers to enable this
- Report monthly to the internal assurance group activity, performance, quality and risk activity for the portfolio
Transformational Working
- Continue to work with SHC and partners to develop services in line with national guidance and in keeping with the SW London, Gesh Strategy
- Seek to continually push boundaries to develop excellent and fit for the future, services that collaborate and integrate with partners across Sutton Place and wider across Gesh and SW London.
Human Resources
- Adhere to all relevant SHC and Trust Policies and Guidelines
- Support recruitment processes in line with SHC and Trust Guidance
Audit/Research/Business Intelligence
- To assist in the measurement of performance indicators
- To work with the BI Team to ensure performance dashboards reporting meet target timeframes and indicators
Education and Training/Self-Development
- As part of the programme of work/service delivery, identify training/development needs in conjunction with the Chief Nurse for Integrated Care
- Identify own training/development needs
- To attend all statutory/mandatory training as required
- Act responsibly in respect of colleagues' health, safety and welfare in line with SHC and Trust Health and Safety Policies
- Adhere to all SHC and Trust policies as applicable.
Person Specification
Qualifications and Training
Essential
- Degree/Diploma level study (or equivalent) in management
Desirable
- Clinical Registration - NMC/HCPC
Experience
Essential
- Senior level experience (8A or above) for over 3 years in senior leadership/transformation in the NHS and/or in an equivalent service area
Desirable
- Project Management qualification
- Management/Leadership qualification or experience by years
Knowledge
Essential
- Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members
- Ability to lead teams with multi-professional and multi-agency members
- Ability to demonstrate self-motivation
- Ability to make decisions, organise and prioritise
- Ability to take forward transformational and transactional work
- Knowledge and understanding of quality issues
- Computer literacy
Desirable
- Evidence of effective negotiating skills and influencing skills
- Ability to lead a team
- Ability to motivate others
Personal Attributes
Essential
- Credibility, gravitas and adaptability
- Understanding of work with ambiguity
- Strong commitment to lifelong learning
- Passionate about improving health and social outcomes for the local population
- Demonstrably open to new ideas and a management style that empowers others
- Political awareness and high emotional intelligence
- Ability to achieve targets and results and drive for best performance
- Excellent negotiating skills and the ability to close the deal. Confident and resilient
- Commitment to openness, honesty, inclusiveness and high standards
- Evidence of strong customer focus and a drive to improve services
- Evidence of continuing professional development
Other
Essential
- Flexibility to meet the needs of the service
- Ability to be flexible to meet the needs of the role
Desirable
- Access to transport for work purposes
Person Specification
Qualifications and Training
Essential
- Degree/Diploma level study (or equivalent) in management
Desirable
- Clinical Registration - NMC/HCPC
Experience
Essential
- Senior level experience (8A or above) for over 3 years in senior leadership/transformation in the NHS and/or in an equivalent service area
Desirable
- Project Management qualification
- Management/Leadership qualification or experience by years
Knowledge
Essential
- Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members
- Ability to lead teams with multi-professional and multi-agency members
- Ability to demonstrate self-motivation
- Ability to make decisions, organise and prioritise
- Ability to take forward transformational and transactional work
- Knowledge and understanding of quality issues
- Computer literacy
Desirable
- Evidence of effective negotiating skills and influencing skills
- Ability to lead a team
- Ability to motivate others
Personal Attributes
Essential
- Credibility, gravitas and adaptability
- Understanding of work with ambiguity
- Strong commitment to lifelong learning
- Passionate about improving health and social outcomes for the local population
- Demonstrably open to new ideas and a management style that empowers others
- Political awareness and high emotional intelligence
- Ability to achieve targets and results and drive for best performance
- Excellent negotiating skills and the ability to close the deal. Confident and resilient
- Commitment to openness, honesty, inclusiveness and high standards
- Evidence of strong customer focus and a drive to improve services
- Evidence of continuing professional development
Other
Essential
- Flexibility to meet the needs of the service
- Ability to be flexible to meet the needs of the role
Desirable
- Access to transport for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
