Therapy Admin Assistant

Job summary

The acute therapy department ( Physiotherapy, Occupational therapy, Speech therapy and Dietetic teams) is seeking a dynamic and enthusiastic administration assistant with good team working skills.

Training and development will be provided through apprenticeships.

The post holder will be a key part of the cross-site administration team for therapy services at Epsom and St Helier Hospitals and will be responsible for providing administrative and secretarial support to the therapy team

Main duties of the job

Produce letters, reports and minutes of meetings on time and to a high standard of accuracy.

To help manage referral information and processing using patient information systems.

Ability to use required technology such as scanners, laptops and projectors to provide support for the team as required.

To communicate with the therapy team on a daily basis and all levels of staff on operational issues

To assist with the development of effective and efficient systems of work to enhance and support the work of the therapy team

Deal with telephone calls in a professional and courteous manner, within agreed quality standards, ensuring that all messages are appropriately passed on.

Maintain departmental filing systems ensuring that documentation is easily accessible.

Assist in organising notes and documentation for archiving.

About us

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.