Job summary
Are you a dedicated, registered Pharmacy Technician looking to expand your knowledge and experience? An opportunity has arisen to join our motivated, friendly and forward thinking team supporting the supply of medicines from our Callington Road Pharmacy dispensary. We are seeking a individual who is enthusiastic about improving the lives of those living with mental health issues. Previous experience in Mental Health or secondary care is not required, as you will be provided with competency based training and support to help you expand on your knowledge and experience.
Working hours are 9am until 5pm Monday to Friday, with an occasional commitment to the Saturday and bank holiday rotas. Working hours for weekends and bank holidays are 10am-1pm.
Main duties of the job
You must be able to perform general pharmaceutical duties under the supervision of a Dispensary Manager and/or Pharmacist, in line with current policies and procedures. You should be a good communicator, be caring and passionate about service users and committed to providing patient centred care. You must also be organised, have the capability to change priorities to meet the needs of the service and be able to adapt to working with colleagues at all levels.
You will be able to utilise your skills in the dispensary, support training of our assistants and be a valuable and important member of the dispensary team.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
You will enjoy the benefits of working in AWP, an NHS Trust that is committed to developing highly skilled workforce and actively encourages professional development opportunities. You will be encouraged and supported to participate in additional training and development activities.
You will also benefit from the generous NHS pension scheme and exclusive NHS discounts.
Job description
Job responsibilities
Dispensary1. To assist in the provision of a safe and effective Dispensary service, under the supervision of the Dispensary manager or nominated deputy in line with current policies and procedures.2. Dispense and final check prescriptions according to the prescribers instructions and referring to a Pharmacist any unusual dosages or features for confirmation or revision before dispensing. Ensuring that local and national procedures and guidelines are followed.3. Use the pharmacy IT system to produce labels accurately conveying the prescribers instructions.4. Dispense and label Controlled Drugs, keeping accurate records in line with local procedures and relevant laws.5. Dispensing clinical trial material and completing associated paperwork in line with protocols and policies.6. Dispensing special items eg. Cytotoxics and injections for oral use after appropriate training and following current procedures and health and safety guidelines.7. Dispensing, checking and preparing compliance aids to meet the needs of the patient in lines with departmental procedures.8. Contacting prescribers or nursing staff regarding problems encountered on prescriptions, referring to the appropriate pharmacist where needed.9. Receive enquires regarding information about medication, ensuring that adequate detail is obtained and the urgency is established. To interpret these enquires and answer them when appropriate, or pass them onto the appropriate Pharmacist.10.Undertaking manual top-up of medication, obtaining stock from Stores and storing on appropriate shelving in the Dispensary.11.Sorting and disposing of returned drugs from the wards and departments according to the Pharmacy and Trust policies. Assessing drugs that are suitable for re-usage after completion of competency.12.Book taxis or arrange adhoc transport if required, after confirmation with section manager and in line with procedures.13.Performing stock checks and expiry date checks as required.14.Assisting in quality assurance procedures such as the monitoring of all near miss and critical errors, ensuring that they are logged and reflective practice is carried out after critical errors leaving the department.15.Maintaining safe systems of work at all times, being responsible for the quality and accuracy of all dispensing undertaken.16.Keeping the department clean and tidy, undertaking tasks as required in the relevant procedures.17.Assist with the training and mentoring of new and existing members of staff as required.18.Raise orders and receipting them on the Pharmacy computer system when they are received.19.Receiving orders, checking the quantities against the delivery notes and putting away the items in their normal storage positions. This will include signing for deliveries from drivers.20.Issuing stock items direct to the ward from printed picking tickets and picking medication.21.Using the allocated programs on the pharmacy's computerised stock control system as required.22.Performing stock checks and expiry date checks as required.23.Maintaining safe systems of work at all times, being responsible for the quality and accuracy of all work undertaken.24.Keeping the department clean and tidy, undertaking tasks as required in the relevant procedures.
Job description
Job responsibilities
Dispensary1. To assist in the provision of a safe and effective Dispensary service, under the supervision of the Dispensary manager or nominated deputy in line with current policies and procedures.2. Dispense and final check prescriptions according to the prescribers instructions and referring to a Pharmacist any unusual dosages or features for confirmation or revision before dispensing. Ensuring that local and national procedures and guidelines are followed.3. Use the pharmacy IT system to produce labels accurately conveying the prescribers instructions.4. Dispense and label Controlled Drugs, keeping accurate records in line with local procedures and relevant laws.5. Dispensing clinical trial material and completing associated paperwork in line with protocols and policies.6. Dispensing special items eg. Cytotoxics and injections for oral use after appropriate training and following current procedures and health and safety guidelines.7. Dispensing, checking and preparing compliance aids to meet the needs of the patient in lines with departmental procedures.8. Contacting prescribers or nursing staff regarding problems encountered on prescriptions, referring to the appropriate pharmacist where needed.9. Receive enquires regarding information about medication, ensuring that adequate detail is obtained and the urgency is established. To interpret these enquires and answer them when appropriate, or pass them onto the appropriate Pharmacist.10.Undertaking manual top-up of medication, obtaining stock from Stores and storing on appropriate shelving in the Dispensary.11.Sorting and disposing of returned drugs from the wards and departments according to the Pharmacy and Trust policies. Assessing drugs that are suitable for re-usage after completion of competency.12.Book taxis or arrange adhoc transport if required, after confirmation with section manager and in line with procedures.13.Performing stock checks and expiry date checks as required.14.Assisting in quality assurance procedures such as the monitoring of all near miss and critical errors, ensuring that they are logged and reflective practice is carried out after critical errors leaving the department.15.Maintaining safe systems of work at all times, being responsible for the quality and accuracy of all dispensing undertaken.16.Keeping the department clean and tidy, undertaking tasks as required in the relevant procedures.17.Assist with the training and mentoring of new and existing members of staff as required.18.Raise orders and receipting them on the Pharmacy computer system when they are received.19.Receiving orders, checking the quantities against the delivery notes and putting away the items in their normal storage positions. This will include signing for deliveries from drivers.20.Issuing stock items direct to the ward from printed picking tickets and picking medication.21.Using the allocated programs on the pharmacy's computerised stock control system as required.22.Performing stock checks and expiry date checks as required.23.Maintaining safe systems of work at all times, being responsible for the quality and accuracy of all work undertaken.24.Keeping the department clean and tidy, undertaking tasks as required in the relevant procedures.
Person Specification
Qualification
Essential
- NVQ Level 3 in Pharmacy Services or equivalent plus accredited underpinning knowledge (BTEC in Pharmaceutical Science or equivalent) Training completed over 2 - 3 years
- Registered as a Pharmacy Technician with the General Pharmaceutical Council (or eligible for registration as a Trainee Pharmacy Technician)
Desirable
- Be an accredited checking technician (ACT) or be prepared to work towards it
- Unit 1 of PWDS Medicines Optimisation for Pharmacy Support Staff
Experience
Essential
- Knowledge of EMIS, the pharmacy stock holding system
- Computer literate including Word, Outlook, internet, intranet and email
Desirable
- Previous experience as a hospital Pharmacy Technician
Skills
Essential
- Accuracy and attention to detail required for dispensing and final checking prescriptions
- Able to handle and move heavy objects, e.g. intravenous fluids, boxes of enteral feeds, boxes of archived documents
- Effective listening skills
- Able to work flexibly within a team
- Able to work independently and show initiative within limits of own authority whilst following agreed procedures
- Able to work calmly under pressure and have capacity for problem solving
- Non-judgemental & objective. Able to look at things objectively and to be able to weigh that information consistently to make appropriate decisions
- Able to handle conflict effectively and differences of opinions in a mature and professional manner
- Effective communication skills, to communicate with a wide range of people (e.g. patients, carers, nursing and medical staff). Confident and assertive, but non-aggressive manner
- Able to prioritise tasks and respond to urgent demands whilst managing own workload
Person Specification
Qualification
Essential
- NVQ Level 3 in Pharmacy Services or equivalent plus accredited underpinning knowledge (BTEC in Pharmaceutical Science or equivalent) Training completed over 2 - 3 years
- Registered as a Pharmacy Technician with the General Pharmaceutical Council (or eligible for registration as a Trainee Pharmacy Technician)
Desirable
- Be an accredited checking technician (ACT) or be prepared to work towards it
- Unit 1 of PWDS Medicines Optimisation for Pharmacy Support Staff
Experience
Essential
- Knowledge of EMIS, the pharmacy stock holding system
- Computer literate including Word, Outlook, internet, intranet and email
Desirable
- Previous experience as a hospital Pharmacy Technician
Skills
Essential
- Accuracy and attention to detail required for dispensing and final checking prescriptions
- Able to handle and move heavy objects, e.g. intravenous fluids, boxes of enteral feeds, boxes of archived documents
- Effective listening skills
- Able to work flexibly within a team
- Able to work independently and show initiative within limits of own authority whilst following agreed procedures
- Able to work calmly under pressure and have capacity for problem solving
- Non-judgemental & objective. Able to look at things objectively and to be able to weigh that information consistently to make appropriate decisions
- Able to handle conflict effectively and differences of opinions in a mature and professional manner
- Effective communication skills, to communicate with a wide range of people (e.g. patients, carers, nursing and medical staff). Confident and assertive, but non-aggressive manner
- Able to prioritise tasks and respond to urgent demands whilst managing own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
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