Job summary
The award-winning Integrated Access Partnership (IAP) is seeking a Team Manager to join our innovative mental health service . The IAP provides a fully integrated urgent and emergency mental health care pathway across both 999 and 111 services in the South West. Please see our additional information sheet and the following for more information on what the IAP does: https://www.youtube.com/watch?v=EUaAYFloE2o&feature=youtu.be
This exciting role offers the opportunity to help lead and develop our Mental Health Support Desk (MH SD) within the wider IAP model. You'll join an existing dynamic leadership team including another Team Manager and a Team Leader, working closely together to oversee all aspects of service delivery and development.
We're looking for an experienced leader with strong management skills to support our multidisciplinary team of registered and non-registered mental health professionals.
Main duties of the job
To provide operational management and leadership for all staff and volunteers in the team and area of your responsibility.Along side your manager you will ensure the development of Integrated Business Plan and to ensure delivery of key targets in relation to service performance, integrated governance, workforce planning,partnership development and financial sustainability within your team.To work in close partnership with Service Users, Careers, Clinical Staff, Trust performance Management and Finance Staff, Corporate Services, Human Resources, Community Care, Independent and Not-for Profit Organisations in the delivery of operational services.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
1. Providing direct leadership and management for the MHSD service, including line management of a designated group of the whole IAP workforce
2. Maintaining operational oversight of day-to-day service delivery across the IAP3. Ensuring a resilient, effective and engaged workforce through recruitment, retention and staff development initiatives4. Fostering a supportive team culture focused on wellbeing and continuous improvement5. Collaborating with the Senior Leadership Team on service development and innovation6. Leading on quality improvement, auditing and service evaluation for the MHSD7. Supporting complex operational decision-making when requiredManaging workforce planning, including rostering, sickness absence, and performance 8. Overseeing staff engagement, onboarding, and retention strategies9. Representing the IAP in stakeholder engagement with key stakeholders10. Working in partnership with 999, 111 and urgent care services to enhance mental health crisis provision11. Contributing to the wider strategic development of the IAP model
Job description
Job responsibilities
1. Providing direct leadership and management for the MHSD service, including line management of a designated group of the whole IAP workforce
2. Maintaining operational oversight of day-to-day service delivery across the IAP3. Ensuring a resilient, effective and engaged workforce through recruitment, retention and staff development initiatives4. Fostering a supportive team culture focused on wellbeing and continuous improvement5. Collaborating with the Senior Leadership Team on service development and innovation6. Leading on quality improvement, auditing and service evaluation for the MHSD7. Supporting complex operational decision-making when requiredManaging workforce planning, including rostering, sickness absence, and performance 8. Overseeing staff engagement, onboarding, and retention strategies9. Representing the IAP in stakeholder engagement with key stakeholders10. Working in partnership with 999, 111 and urgent care services to enhance mental health crisis provision11. Contributing to the wider strategic development of the IAP model
Person Specification
Skills and Abilities
Essential
- Ability to manage teams and individuals in a complex and changing environment
- Project management skills
- Ability to form effective working relationships with other partners patient groups and stakeholders
- Excellent oral and written presentation skills
- Registered professional with extensive mental health knowledge
Experience and Knowledge
Essential
- Significant experience of managing Health and/or Social Care staff and services
- Experience of developing and implementing new ways of working and procedures.
- Experience of managing complex caseload/workload demands
- Experience of developing and maintaining partnerships with external agencies, professional leads, staff and trades unions.
- Demonstrates practical knowledge of Mental Health legislation and understanding of mental health issues, clinical settings and psychosocial interventions
Desirable
- Experience working as a mental health practitioner
Education and Qualification
Essential
- Relevant education to degree level or ability to demonstrate equivalent level of knowledge and experience.
Desirable
- A professional qualification and current UK registration in either Mental Health Nursing, Occupational Therapy or Social Work.
- Post graduate qualification
Person Specification
Skills and Abilities
Essential
- Ability to manage teams and individuals in a complex and changing environment
- Project management skills
- Ability to form effective working relationships with other partners patient groups and stakeholders
- Excellent oral and written presentation skills
- Registered professional with extensive mental health knowledge
Experience and Knowledge
Essential
- Significant experience of managing Health and/or Social Care staff and services
- Experience of developing and implementing new ways of working and procedures.
- Experience of managing complex caseload/workload demands
- Experience of developing and maintaining partnerships with external agencies, professional leads, staff and trades unions.
- Demonstrates practical knowledge of Mental Health legislation and understanding of mental health issues, clinical settings and psychosocial interventions
Desirable
- Experience working as a mental health practitioner
Education and Qualification
Essential
- Relevant education to degree level or ability to demonstrate equivalent level of knowledge and experience.
Desirable
- A professional qualification and current UK registration in either Mental Health Nursing, Occupational Therapy or Social Work.
- Post graduate qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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