Band 7 Team Manager - Bath

Avon & Wiltshire Mental Health Partnership NHS Trust

This job is now closed

Job summary

Would you like to lead a friendly, supportive team who are passionate about improving the lives of service users experiencing organic and functional mental health conditions, and their families?

This is an exciting position to work as the Team Manager of the BaNES Older Adults Community Mental health team, which is an integrated service consisting of both health and local authority staff. The Older Adults service offers holistic assessment and intervention, covering pathways across; Access, Care Home liaison, and Secondary mental health.

We are seeking a motivated, and passionate individual with experience of working with Older Adults with both functional and organic illnesses. The interested party will be required to provide real time performance management, visible and accessible leadership and guidance to staff in the team. They will be required to have an oversight of quality improvement and change management which remain core service priorities at this present time. They will also strive to take a collaborative approach across the service, as well as providing clear direction and harnessing the strengths of others. The individual will strive to hold AWP core values at the centre of their leadership and encourage those within their line of management to strive for gold standard care.

Our core values are Passion, Respect, Integrity, Diversity and Excellence.

Main duties of the job

We are looking for a highly motivated and enthusiastic Band 7 Team Manager, to support the team through a period of change linked with national changes in line with CMHF. The post holder will manage, direct and lead a person centred, multi-disciplinary integrated team in a community mental health setting, Trust and national service models for the provision of mental health care in line with defined practice within the Strategic Business Unit, and to evidence this through defined performance measures.

You will support your colleagues in a managerial capacity to deliver evidenced based, patient centred, recovery focussed care.

You will manage the BaNES Older Adults CMHT Team to deliver high quality interventions across the locality. You will support the flow of service users who are receiving treatment for a wide range of mental health presentations in the community. You will also work closely with our inpatient units, intensive teams and third sector colleagues.

The post holder would require excellent organisation, managerial and communication skills. If you are wishing to develop and enhance your skills in a very central and crucial role, please get in touch.

This is a Monday-Friday 9-5pm role.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

17 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time

Reference number

342-BNS019-0325

Job locations

Bath NHS house

Newbridge Hill

Bath

BA1 3NE

Job description

Job responsibilities

1. Under the direction of the Service Manager to be responsible for leading andmanaging a modern, efficient mental health community service for a definedpopulation in accordance with commissioned services.

2. With the support of the Senior Practitioner and/or the medical consultant to lead and manage the delivery of high quality effective health and social care interventionswhich lead to positive outcomes for service users and carers.

3. To lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in thecare process.

4. To line manage all staff within the multi-disciplinary team ensuring effective processes where this is delegated.

5. To proactively work towards continuous service improvement by positively assisting in the planning and development of services. This could include participating in thedesign and introduction of a new service, communicating effectively with staff aboutproposed changes and gaining commitment for change.

6. To manage the health and social care budgets, authorising and controlling spending to ensure the best use of resources within agreed policy and financial regulations.

7. To supervise and authorise decision making on issues requiring statutory intervention including all aspects of initial investigations and necessary follow-up action.

8. To maintain an awareness of complex cases and projects for which allocated staff are responsible and ensure the service manager is appropriately informed regardingcases of particular risk or concern. This role does not include carrying a caseload.

9. To be responsible for the effective implementation of Your Team, Your conversation, Your Plan within the team, including the effective management of workload.

10. To be responsible for the effective and accurate use of care clustering including the use of the Cluster Allocation Support Tool as required by the Trust.

11. To be responsible for the implementation and review of processes that ensure safe and effective transfer/discharge/step up/step down of service users to and from theteam.

12. To ensure that an effective caseload management system is used to manage access to care and treatment, that capacity is managed effectively, and every service user is allocated a Care Co-ordinator (including cover arrangements when a care co-ordinator is absent and that this is effectively communicated to the Service user and their carers).

13. To manage the performance of all designated care provided by registered and un-registered professionals within the team, in line with the requirements of Your Team, Your conversation, Your plan so as to ensure that consistent clinical and quality standards are maintained.

14. To ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners.

15. To ensure appropriate compliance with Trust and Local Authority policies in relation to people management activities. These include recruitment and selection activity,effective sickness and attendance management and the application of standards inrelation to conduct and performance at work as well as undertaking regular practiceand management supervision.

16. To be responsible for ensuring ongoing completion of staff appraisals, setting and reviewing of work objectives including linking to KSF and any other council process.

17. To provide and ensure an effective learning environment for student placements across all professions.

18. To maintain a skill mix within the team which provides effective agreed services which can respond to statutory requirements, in line with relevant professional guidance andnorms established by the Trust.

19. To manage the performance of the team as measured by key performance indicators defined nationally and locally, and set out in the SBU Balanced Scorecard and the council national client led data set.

20. To undertake investigations into complaints from service users and carers, untoward incidents and staffing matters, preparing reports as needed and working inpartnership with others to meet required deadlines.

21. To be responsible for ensuring health and safety and other relevant risk assessments are undertaken, delegating responsibility as appropriate. This includes infectioncontrol.

22. To ensure appropriate systems are in place at team level to engage in integrated governance activity.

23. To engage with and contribute to relevant SBU and corporate management and governance forums.

24. To ensure the complete and accurate recording of all clinical and performance data on relevant paper and electronic systems (eg Rio, MHIS, CAST, LAS).

25. To ensure that case records and data are collected within approved policies and that data held on computer systems are accurate, so as to enable planning and monitoringof services.

26. To be responsible for ensuring compliance with defined quality standards such as CQC, CNST and Standards for Better Health, identifying responsibility within the teamfor key roles including but not limited to; infection control, Mental Capacity Act, Care Act, Mental Health Act Safe Guarding, Rare Dementia diagnosis, Dual diagnosis and emergency planning.

27. To be responsible for maintaining up to date evidence of quality and safety outcomes and providing these as required for inspection.

28. Dependant on the team location, to ensure relevant contributions are made by the team to the effective management of Trust and Council estates and facilities.

29. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those intraining by making use of and providing, effective feedback, coaching and appraisal.