Job summary
An exciting opportunity has arisen for a Band 7 Clinician to join a new Transfer of Care hub, coordinating care for Service Users who are in the most acute phase of a mental health crisis. The role will involve overseeing a Service User's journey from admission to discharge, ensuring that the flow throughout this critical part of their treatment is seamless and purposeful.
You will join a team that aims to use system knowledge and clinical skills to optimize each patient's outcome and recovery. BNSSG Transfer of Care (TOC) hub is a fast paced and ever evolving environment. You will need to be able to work flexibly and collaboratively both within the TOC team along with internal and external stakeholders.
Main duties of the job
We are looking for an enthusiastic, highly motivated and dynamic individual who will work closely with the Crisis Teams to review admission requests and ensure Service Users are receiving the right care in the most appropriate setting, for example home treatment or inpatient admission.
The post holder will also review TOC Caseload daily to clinically prioritise the allocation of inpatient beds and ensure Service Users are receiving the appropriate care, liaising with both the community teams and inpatient wards. This will not only enhance patient experience by ensuring a safe and efficient discharge from hospital but also support wider flow across the organisation.
The post holder will provide a pivotal role in managing flow during an inpatient admission to reduce the number of delayed transfer of care cases. Through effective discharge planning, a multidisciplinary approach to continuity of care , a process that includes identification, assessment, goal setting, planning, implementation, coordination, and evaluation on or pre admission, to achieve a safe and timely discharge.
The post holder will be a health or social care professional with expertise of working within Mental Health services.
The post holder will build working relationships with inpatient and community teams along with relevant stakeholders including acute hospital trusts and Approved Mental Health Professionals and will be expected to attend regular meetings to support flow through the system
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
In all service user and carer contact, your attitude, actions and ambitions should reflect wholeheartedly AWP's motto of 'You matter, we care'. Your goal must be to provide for each individual the quality of care, support and involvement that you would personally expect from a leading mental health trust. 'You matter, we care' should shape your approach to all those who have contact with AWP.
Job description
Job responsibilities
Day to day responsibilities will include:
- Reviewing all inpatient bed requests clinically in order to insure the request is appropriate.
- Line manage and work alongside the bed coordinators to ensure the daily bed management caseload is up to date with all relevant clinical updates.
- As part of the MDT the post holder will identify service users care needs, making recommendations regarding these care needs and assess clinical risk as required.
- The post holder will need to be able to bring together stakeholders, with differing viewpoints and priorities, to reach consensus on individual discharge plans.
- Lead the co-ordination of service user care in complex cases, admissions or transfer as appropriate, ensuring both health and social care needs are fully assessed.
- Recognizing when problems may occur and initiating an escalation to the service manager in a timely manner.
- To have an understanding of all clinical TOCH roles in order to deputies for each other.
- Participating in relevant health promotion aspects of the service, including facilitating Inter Agency Meetings and maintaining the Inter Agency Network.
- Contribute to the development of policies and procedures within the TOC Hub.
- Maintain adequate records as required by existing procedures, entering appropriate details on Service Users case notes as necessary, show a willingness to attend training to facilitate recording information electronically.
Job description
Job responsibilities
Day to day responsibilities will include:
- Reviewing all inpatient bed requests clinically in order to insure the request is appropriate.
- Line manage and work alongside the bed coordinators to ensure the daily bed management caseload is up to date with all relevant clinical updates.
- As part of the MDT the post holder will identify service users care needs, making recommendations regarding these care needs and assess clinical risk as required.
- The post holder will need to be able to bring together stakeholders, with differing viewpoints and priorities, to reach consensus on individual discharge plans.
- Lead the co-ordination of service user care in complex cases, admissions or transfer as appropriate, ensuring both health and social care needs are fully assessed.
- Recognizing when problems may occur and initiating an escalation to the service manager in a timely manner.
- To have an understanding of all clinical TOCH roles in order to deputies for each other.
- Participating in relevant health promotion aspects of the service, including facilitating Inter Agency Meetings and maintaining the Inter Agency Network.
- Contribute to the development of policies and procedures within the TOC Hub.
- Maintain adequate records as required by existing procedures, entering appropriate details on Service Users case notes as necessary, show a willingness to attend training to facilitate recording information electronically.
Person Specification
spoken and written
Essential
- required training and registration
- A varied professional experience
Desirable
- inpatient and crisis team experience
- Full UK driving licence
Person Specification
spoken and written
Essential
- required training and registration
- A varied professional experience
Desirable
- inpatient and crisis team experience
- Full UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
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