Job summary
An exciting opportunity has arisen for a training facilitator to assist with the roll out of training to staff on the new care planning approach being implemented across Avon & Wiltshire Mental Health Partnership Trust (AWP).
The post holder will be part of a small team responsible for coordinating and delivering training on the new care planning approach to clinical and administrative staff, the Voluntary sector and Local Authority colleagues.
The post holder will be expected to work flexibly with a mix of home working and office-based working. You will also be required to provide assistance to the training lead at face-to-face training sessions in venues spanning across the AWP footprint, when required.
You will be responsible for communication with AWP staff, system colleagues and people with lived experience and carers, managing course attendance and queries by email.
Main duties of the job
Support Training Lead with organising and facilitating ongoing training need across the Trust. Maintain oversight of other facilitators' ability to attend training and support organisation of upcoming training sessions including updating training materials. Support the evaluation of feedback from training days and contribute to improving the training curriculum. Support Training Lead by delivering training sessions alongside other facilitators.
The post holder will have excellent attention to detail, the ability to multi-task and communicate with AWP and system colleagues, people with lived experience and carers across the Trust and also have outstanding organisational skills.
The role includes using initiative in helping staff with enquiries, tracking and reporting attendance levels, recording/evaluating course feedback forms and generally supporting the training lead with the running of the training to ensure it is a well organised event.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
You will enjoy the benefits of working in AWP, an NHS Trust that is committed to developing highly skilled workforce and actively encourages professional development opportunities. You will be encouraged and supported to participate in additional training and development activities.
You will also benefit from the generous NHS pension scheme and exclusive NHS discounts.
Job description
Job responsibilities
1. To work with colleagues in the Your Team Your Conversation Your Plan Team, subject experts, and Associate trainers (both those with lived experience as well as clinical associates) as appropriate, to identify training needs and develop, deliver, co-ordinate and evaluate the Your Team Your Conversation Your Plan training curriculum in order to meet the needs of the Programme and embed the changes to Care Planning
2. To manage programmes of training and development within previously agreed resources.
3. Contribute to the on-going development and implementation of the Your Team Your Conversation Your Plan training curriculum, taking into account national, local and organisational targets and drivers for change.
4. Ensure that all training reflects the Trusts values of Passion, Respect, Integrity, Diversity and Excellence (PRIDE), and reinforces its commitment to principles of recovery.
5. Work closely and coordinate with Associate Trainers (both from a clinical background and those with lived experience) to ensure high quality co-production, co-delivery and evaluation of training.
6. Work alongside colleagues to ensure the best use of emerging learning technologies.
7. Research, design and prepare high quality training materials for both face to face and technology enhanced learning.
8. Take an active role in the delivery of training and development programmes.
9. Evaluate and analyse the effectiveness of training activity, demonstrating response to feedback as appropriate.
10. Ensure that all training programmes are reviewed regularly in accordance with the needs of the programme, in collaboration with associate trainers where appropriate, reviewing and updating learning outcomes, content, and teaching methodologies, including use of emerging learning technologies.
11. Utilise information collected via the evaluation and the LEARN platform to develop reports which demonstrate compliance with standards set by the Programme, Delivery Lead and Training Lead.
12. Write and present progress reports detailing activity and provide high level commentary and analysis of data.
13. Maintain a commitment to personal learning and development including the development of expertise in a wide range of teaching methods and techniques, including emerging learning technologies.
Communications and Working Relationships
Develop and maintain strong lines of communication and working relationships with the following key groups:
a) Operational managers and subject experts
b) Other HR, training, education and development staff, both within the Trust and from partner organisations
c) Staff and managers at all levels in the facilitation of training and development interventions
d) Associate Trainers with lived experience and those with a clinical background.
e) External trainers and facilitators Most challenging
Job description
Job responsibilities
1. To work with colleagues in the Your Team Your Conversation Your Plan Team, subject experts, and Associate trainers (both those with lived experience as well as clinical associates) as appropriate, to identify training needs and develop, deliver, co-ordinate and evaluate the Your Team Your Conversation Your Plan training curriculum in order to meet the needs of the Programme and embed the changes to Care Planning
2. To manage programmes of training and development within previously agreed resources.
3. Contribute to the on-going development and implementation of the Your Team Your Conversation Your Plan training curriculum, taking into account national, local and organisational targets and drivers for change.
4. Ensure that all training reflects the Trusts values of Passion, Respect, Integrity, Diversity and Excellence (PRIDE), and reinforces its commitment to principles of recovery.
5. Work closely and coordinate with Associate Trainers (both from a clinical background and those with lived experience) to ensure high quality co-production, co-delivery and evaluation of training.
6. Work alongside colleagues to ensure the best use of emerging learning technologies.
7. Research, design and prepare high quality training materials for both face to face and technology enhanced learning.
8. Take an active role in the delivery of training and development programmes.
9. Evaluate and analyse the effectiveness of training activity, demonstrating response to feedback as appropriate.
10. Ensure that all training programmes are reviewed regularly in accordance with the needs of the programme, in collaboration with associate trainers where appropriate, reviewing and updating learning outcomes, content, and teaching methodologies, including use of emerging learning technologies.
11. Utilise information collected via the evaluation and the LEARN platform to develop reports which demonstrate compliance with standards set by the Programme, Delivery Lead and Training Lead.
12. Write and present progress reports detailing activity and provide high level commentary and analysis of data.
13. Maintain a commitment to personal learning and development including the development of expertise in a wide range of teaching methods and techniques, including emerging learning technologies.
Communications and Working Relationships
Develop and maintain strong lines of communication and working relationships with the following key groups:
a) Operational managers and subject experts
b) Other HR, training, education and development staff, both within the Trust and from partner organisations
c) Staff and managers at all levels in the facilitation of training and development interventions
d) Associate Trainers with lived experience and those with a clinical background.
e) External trainers and facilitators Most challenging
Person Specification
Education and Qualification
Essential
- Educated to degree level - or an equivalent level of skill gained through experience
Desirable
- Relevant teaching qualification e.g. DTLLS, Certificate of education
- Relevant Mental Health related clinical Qualification, e.g. RMN, OT, Social Work
- Post Graduate level qualification in a Mental Health related subject or in Learning & Development, or able to demonstrate an equivalent level of knowledge
Experience
Essential
- Experience working in Mental Health Services and CPA
- Knowledge of current national and local mental health practice and service priorities
- Understanding of system-based integrated mental health provision
- Knowledge of current national initiatives around personalised care, particularly those impacting on AWP, and on mental health services in general
- Experience in developing & delivering training and facilitating groups
- Knowledge of training techniques to support service improvements and practice development
Skills and Abilities
Essential
- High level communication & collaboration skills
- Positive, solution focused approach
- Extremely well organised and efficient, with a calm approach to complexity
- The ability to plan, co-ordinate and deliver training
- An ability to understand the role of learning and development in supporting the overall strategic direction of the organisation
- Ability to positively support change throughout the Trust.
- People and team leadership skills.
- Ability to build strong networks both within & externally to the Trust
- Emotional resilience, able to cope with difficult interpersonal situations.
- Enthusiastic & pro-active approach to developing your own skills and knowledge, including in the use of emerging learning technologies.
- Able to be mobile with the facility to move across a geographically dispersed area with limited access to public transport.
Desirable
- Skills in the facilitation of teams, and learning sets.
- Personal development and coaching skills to work with all staff including senior managers and clinical leaders
- Skills in working with emerging learning technologies
- A proven track record in facilitation, training and personal development
Other Requirements
Essential
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times
- Ability to travel to locations across the Trust
- Able to be exposed to different working environments and locations as required
- Able to exert some physical effort including standing for long periods of time and carrying training materials
Person Specification
Education and Qualification
Essential
- Educated to degree level - or an equivalent level of skill gained through experience
Desirable
- Relevant teaching qualification e.g. DTLLS, Certificate of education
- Relevant Mental Health related clinical Qualification, e.g. RMN, OT, Social Work
- Post Graduate level qualification in a Mental Health related subject or in Learning & Development, or able to demonstrate an equivalent level of knowledge
Experience
Essential
- Experience working in Mental Health Services and CPA
- Knowledge of current national and local mental health practice and service priorities
- Understanding of system-based integrated mental health provision
- Knowledge of current national initiatives around personalised care, particularly those impacting on AWP, and on mental health services in general
- Experience in developing & delivering training and facilitating groups
- Knowledge of training techniques to support service improvements and practice development
Skills and Abilities
Essential
- High level communication & collaboration skills
- Positive, solution focused approach
- Extremely well organised and efficient, with a calm approach to complexity
- The ability to plan, co-ordinate and deliver training
- An ability to understand the role of learning and development in supporting the overall strategic direction of the organisation
- Ability to positively support change throughout the Trust.
- People and team leadership skills.
- Ability to build strong networks both within & externally to the Trust
- Emotional resilience, able to cope with difficult interpersonal situations.
- Enthusiastic & pro-active approach to developing your own skills and knowledge, including in the use of emerging learning technologies.
- Able to be mobile with the facility to move across a geographically dispersed area with limited access to public transport.
Desirable
- Skills in the facilitation of teams, and learning sets.
- Personal development and coaching skills to work with all staff including senior managers and clinical leaders
- Skills in working with emerging learning technologies
- A proven track record in facilitation, training and personal development
Other Requirements
Essential
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times
- Ability to travel to locations across the Trust
- Able to be exposed to different working environments and locations as required
- Able to exert some physical effort including standing for long periods of time and carrying training materials
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
.png){kind=logo}
