Band 4 Community Mental Health Support Worker - Green Lane Hospital

Avon & Wiltshire Mental Health Partnership NHS Trust

Information:

This job is now closed

Job summary

Job Purpose

To undertake the role of associate care co-ordinator, supporting people living with dementia in the community.

With the support and guidance of registered nursing staff to contribute towards the development and implementation of a person-centred care plan addressing the mental health needs of people living in a care home environment.

Following personal development planning and targeted training, the competent practitioner will be in a position to work more autonomously in supporting service users. As a result you will have developed a broad underpinning knowledge at intermediate level, and have the ability to evaluate information and communicate effectively with a range of professionals.

Main duties of the job

  1. Promote and value the rights, responsibilities and diversity of people
  2. Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, (including undertaking carers assessments) team members and other agencies. This may include accessing translation and interpreting services.
  3. Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan on behalf of different care professionals.
  4. Promote continuity of care by maintaining regular contact with service users during episodes of inpatient treatment, liaising closely with the ward/hospital and helping to facilitate early discharge.
  5. Maintain accurate, confidential records of patient activity, writing reports and letters.
  6. Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies.
  7. Support individuals in developing and maintaining their identity and personal relationships, including sometimes difficult or potentially difficult relationships.
  8. Enabling people to explore a range of behavioural responses and to develop coping strategies in liaison with appropriate specialist teams
  9. Contribute to the protection of individuals from abuse and harm in line with local policies and procedures.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

342-WTS273-1124

Job locations

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Job description

Job responsibilities

Promote and champion the rights, values, responsibilities and diversity of people, and act in an open and compassionate way within clear professional boundaries.

Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.

Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan.

Working autonomously within relevant practice boundaries, under indirect, but not direct, supervision of registered clinicians.

Conduct comprehensive assessments of mental health needs and clinical risks.

Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.

Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies.

Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.

Support people with mental health needs to engage with their own health care, in accordance with their care plan.

Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention).

Work proactively with carers and families, identifying carers needs and signposting to appropriate services or agencies.

Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities.

Promote, monitor and maintain health, safety and security in the workplace

Job description

Job responsibilities

Promote and champion the rights, values, responsibilities and diversity of people, and act in an open and compassionate way within clear professional boundaries.

Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.

Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan.

Working autonomously within relevant practice boundaries, under indirect, but not direct, supervision of registered clinicians.

Conduct comprehensive assessments of mental health needs and clinical risks.

Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.

Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies.

Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.

Support people with mental health needs to engage with their own health care, in accordance with their care plan.

Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention).

Work proactively with carers and families, identifying carers needs and signposting to appropriate services or agencies.

Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities.

Promote, monitor and maintain health, safety and security in the workplace

Person Specification

Knowledge

Essential

  • Able to demonstrate a general understanding of mental health issues with a positive, non-judgemental approach towards people requiring mental health services.
  • Able to demonstrate a broad understanding of the concept of confidentiality. Demonstrates an appreciation of the values that underpin the delivery of care
  • Able to demonstrate an appreciation of equal opportunities/diversity issues.

Desirable

  • Awareness of the Care Programme Approach and it's application

Skills

Essential

  • The ability to form and sustain a trusting relationship with service users/carers
  • Well-developed listening skills and effective verbal communication skills such as to engage appropriately with service users, carers, colleagues, statutory and voluntary agencies, both face to face and by telephone.
  • Written communication skills, with the ability to produce written reports, maintain accurate records and establish statistical data effectively.
  • Team-working skills within a multi-disciplinary group
  • Flexible and adaptable to change

Experience

Essential

  • Experience of working in a health or social care setting.
  • Experience of mental health services, as a user, carer, volunteer or worker

Desirable

  • Experience of teaching/training individuals or groups.
Person Specification

Knowledge

Essential

  • Able to demonstrate a general understanding of mental health issues with a positive, non-judgemental approach towards people requiring mental health services.
  • Able to demonstrate a broad understanding of the concept of confidentiality. Demonstrates an appreciation of the values that underpin the delivery of care
  • Able to demonstrate an appreciation of equal opportunities/diversity issues.

Desirable

  • Awareness of the Care Programme Approach and it's application

Skills

Essential

  • The ability to form and sustain a trusting relationship with service users/carers
  • Well-developed listening skills and effective verbal communication skills such as to engage appropriately with service users, carers, colleagues, statutory and voluntary agencies, both face to face and by telephone.
  • Written communication skills, with the ability to produce written reports, maintain accurate records and establish statistical data effectively.
  • Team-working skills within a multi-disciplinary group
  • Flexible and adaptable to change

Experience

Essential

  • Experience of working in a health or social care setting.
  • Experience of mental health services, as a user, carer, volunteer or worker

Desirable

  • Experience of teaching/training individuals or groups.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

For questions about the job, contact:

Team Manager

Carly North-Longley

carly.north@nhs.net

01722820380

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

342-WTS273-1124

Job locations

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Supporting documents

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