Band 3 Healthcare Support Worker - Bath

Avon & Wiltshire Mental Health Partnership NHS Trust

The closing date is 13 October 2024

Job summary

On Sycamore Ward, we are looking for highly Health Care Assistant to join the our experienced friendly team.

Sycamore Ward is within the building of Hillview Lodge, in the grounds of The Royal United Hospital. Sycamore is currently piloting a 15 bedded all female ward.

We are very proud of our service user/carer involvement in the development of our services.

Recent feedback includes:

"To all the staff on Sycamore, thank you for your dedication, care, kindness and compassion. I will never be able to thank you enough. Had my son not been admitted to Sycamore, I really do not think he would have survived and so I will be forever grateful to you all for saving his life"

"We are all sincerely thankful for all the considerate, kind and professional help you have given my brother. To aid and place him on a road to recovery. We are all very grateful for your effort, patience and the time you continue to offer those in need".

The current working staff group recent feedback regarding working on Sycamore includes:

"Sycamore is a great place to work because the team is so friendly and supportive, it a safe and secure team. The nursing team are supported to take a lead and are always given guidance and support from management".

"When working on Sycamore, there is never a dull moment, no two shifts are the same. You have great job satisfaction when you see the patients get well"

Main duties of the job

To work as part of a care team to deliver evidence-based interventions to service users with mental health problems.

To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users' psychological, emotional and social wellbeing.

To ensure service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope.

To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers.

We have a very active weekly community meeting that service users, carers, volunteers and a range of staff attend. This is a great time to get together to share good news and to raise areas that we would all like to work together on to make the ward a safe and welcoming place.

The ward has a clear mission statement created by the MDT. Staff are very active with the safe wards project and reducing restrictive practice. We are currently running a QI project on sexual safety. The ward team has a positive reporting culture, and welcomes training opportunities such as trauma informed care. Staff also have a very active social support network.

If you are positive, pro-active and can make important decisions under pressure, if you are a strong team player who is able to take responsibility and work with a service-user centred mind-set, then you might be a perfect addition to the Sycamore team.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

27 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year (Pay award pending)

Contract

Permanent

Working pattern

Full-time

Reference number

342-BNS112-0924

Job locations

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Job description

Job responsibilities

  1. To contribute to the full range of activities required to deliver ongoing comprehensive mental health assessment for service users with severe and enduring mental health needs living in the community and in a range of settings. This may include:
  2. The use of standardised assessment tools such as Cluster Allocation Support Tool (CAST), KGV
  3. Recovery Star
  4. History, strengths and aspirations
  5. Mental state
  6. Impact of culture and diversity
  7. Functional needs
  8. The needs of family and carer
  9. Evaluation of risk
  10. Physical health
  11. Complicating factors
  12. The interventions and treatments required to enable positive change.
  13. Social Care needs
  14. Safeguarding and public protection
  15. To contribute to planning, delivering and reviewing treatment programmes using appropriate frameworks in line with evidencebased practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.
  16. To act as care coordinator for identified service users, also providing defined interventions to individuals on other workers caseloads.
  17. To contribute to the planning, delivery and evaluation of defined, therapeutic interventions as identified, in line with personal recovery plans, including to service users who maybe on other caseloads. This might include:
  18. Individual or group therapeutic intervention
  19. Psychological treatments such as CBT, DBT approaches , family interventions
  20. Psychosocial interventions
  21. Motivational and coping enhancement strategies.
  22. Medication management
  23. Interventions under the Mental Health Act,
  24. To deliver a range of activities/defined interventions to improve the friends/relatives/carers (carers) ability to support the service user and to enable them in their relationship with the service user.
  25. To develop and maintain good partnership working with other services is maintained throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient services, day services, voluntary sector and with nominated carers/advocates.
  26. In collaboration with service users and carers, to be responsible for facilitating the development of comprehensive crisis plans, rapid access plans, advance statements etc, involving other agencies such as primary care etc where appropriate.
  27. To personally build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.
  28. To be responsible for maintaining own workload, on a day to day basis, ensuring that time is prioritised effectively, making full use of electronic resources such as diaries/scheduling.
  29. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by contributing with others to the plans to protect people at risk, ensuring the appropriate sharing of information.
  30. To facilitate access for service users and carers to appropriate community services and interventions outside secondary mental health services and across the complete recovery pathway.
  31. Personally working collaboratively and sensitively with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal.
  32. To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards.
  33. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.
  34. To proactively participate in management, workload and clinical supervision in accordance with trust policy, taking personal responsibility for making appropriate arrangements.
  35. To provide mentoring/ training for others in relevant practice areas, according to professional requirements, taking a collaborative approach to practice development and evidence-based care. Specifically this means providing a safe and effective learning environment for the mentoring and supervising of students , participating in their learning objectives and assessments
  36. Demonstrate responsibility for developing own practice in line with professional qualifications and for contributing to the development of others, by making use of effective feedback, supervision, coaching and appraisal, and by providing appropriate information to help others.
  37. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained.
  38. To participate in local arrangements in order to ensure consistent care to service users across the local geography
  39. To show willingness to support practices which foster and maintain team working.

Job description

Job responsibilities

  1. To contribute to the full range of activities required to deliver ongoing comprehensive mental health assessment for service users with severe and enduring mental health needs living in the community and in a range of settings. This may include:
  2. The use of standardised assessment tools such as Cluster Allocation Support Tool (CAST), KGV
  3. Recovery Star
  4. History, strengths and aspirations
  5. Mental state
  6. Impact of culture and diversity
  7. Functional needs
  8. The needs of family and carer
  9. Evaluation of risk
  10. Physical health
  11. Complicating factors
  12. The interventions and treatments required to enable positive change.
  13. Social Care needs
  14. Safeguarding and public protection
  15. To contribute to planning, delivering and reviewing treatment programmes using appropriate frameworks in line with evidencebased practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.
  16. To act as care coordinator for identified service users, also providing defined interventions to individuals on other workers caseloads.
  17. To contribute to the planning, delivery and evaluation of defined, therapeutic interventions as identified, in line with personal recovery plans, including to service users who maybe on other caseloads. This might include:
  18. Individual or group therapeutic intervention
  19. Psychological treatments such as CBT, DBT approaches , family interventions
  20. Psychosocial interventions
  21. Motivational and coping enhancement strategies.
  22. Medication management
  23. Interventions under the Mental Health Act,
  24. To deliver a range of activities/defined interventions to improve the friends/relatives/carers (carers) ability to support the service user and to enable them in their relationship with the service user.
  25. To develop and maintain good partnership working with other services is maintained throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient services, day services, voluntary sector and with nominated carers/advocates.
  26. In collaboration with service users and carers, to be responsible for facilitating the development of comprehensive crisis plans, rapid access plans, advance statements etc, involving other agencies such as primary care etc where appropriate.
  27. To personally build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.
  28. To be responsible for maintaining own workload, on a day to day basis, ensuring that time is prioritised effectively, making full use of electronic resources such as diaries/scheduling.
  29. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by contributing with others to the plans to protect people at risk, ensuring the appropriate sharing of information.
  30. To facilitate access for service users and carers to appropriate community services and interventions outside secondary mental health services and across the complete recovery pathway.
  31. Personally working collaboratively and sensitively with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal.
  32. To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards.
  33. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.
  34. To proactively participate in management, workload and clinical supervision in accordance with trust policy, taking personal responsibility for making appropriate arrangements.
  35. To provide mentoring/ training for others in relevant practice areas, according to professional requirements, taking a collaborative approach to practice development and evidence-based care. Specifically this means providing a safe and effective learning environment for the mentoring and supervising of students , participating in their learning objectives and assessments
  36. Demonstrate responsibility for developing own practice in line with professional qualifications and for contributing to the development of others, by making use of effective feedback, supervision, coaching and appraisal, and by providing appropriate information to help others.
  37. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained.
  38. To participate in local arrangements in order to ensure consistent care to service users across the local geography
  39. To show willingness to support practices which foster and maintain team working.

Person Specification

Qualifications

Essential

  • The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent. Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care) Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
  • Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)

Desirable

  • Training in counselling or psychosocial interventions

Knowledge and Experience

Essential

  • Experience of working as a healthcare support worker in a clinical team.
  • Knowledge of, and experience of working with, a range of mental health issues
  • Knowledge of care planning and its uses in a mental health setting.
  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure.

Skills and Abilities

Essential

  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
  • Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly
  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
  • Ability to conduct oneself in a professional and tactful manner, and to champion core care values such as dignity, compassion and safety

Other Requirements

Essential

  • Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Desirable

  • Physically able to complete Reducing Restrictive Intervention Training. A 5 day physical course.
Person Specification

Qualifications

Essential

  • The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent. Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care) Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
  • Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)

Desirable

  • Training in counselling or psychosocial interventions

Knowledge and Experience

Essential

  • Experience of working as a healthcare support worker in a clinical team.
  • Knowledge of, and experience of working with, a range of mental health issues
  • Knowledge of care planning and its uses in a mental health setting.
  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure.

Skills and Abilities

Essential

  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
  • Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly
  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
  • Ability to conduct oneself in a professional and tactful manner, and to champion core care values such as dignity, compassion and safety

Other Requirements

Essential

  • Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Desirable

  • Physically able to complete Reducing Restrictive Intervention Training. A 5 day physical course.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


For questions about the job, contact:

Ward Manager

Victoria Price

victoriprice@nhs.net

01225362736

Date posted

27 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year (Pay award pending)

Contract

Permanent

Working pattern

Full-time

Reference number

342-BNS112-0924

Job locations

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Supporting documents

Privacy notice

Avon & Wiltshire Mental Health Partnership NHS Trust's privacy notice (opens in a new tab)