Band 7 Team Leader – Integrated Access Partnership (IAP), Bristol

Job description

Job responsibilities

Key aspects and responsibilities of the role include:

1. Operational Management:

- Oversee daily staffing and roster management for current and upcoming shifts.

- Ensure appropriate skill mix across shifts.

- Manage same-day operational challenges and roster changes.

- Coordinate staff movement between bases as needed.

- Handle managerial escalations from team members.

- Attend multiparter bed management meetings.

- Implement and monitor compliance with Trust and Local Authority policies.

- Support the management of health and social care budgets within agreed policies.

- Oversee roster inbox.

- Cover Clinical Coordinator breaks when necessary.

- Provide day-to-day visibility and availability for the team.

2. Staff Support and Development:

- Conduct timely return to work meetings and well-being check-ins.

- Provide hot debriefs and incident support.

- Assist with supervisions and appraisals.

- Process occupational health referrals as needed.

- Support student placements.

- Support with new staff inductions.

- Facilitate ongoing training and development opportunities.

- Conduct engagement meetings.

- Ensure staff well-being, including managing breaks and providing welfare support.

3. Quality Assurance and Governance:

- Monitor service delivery and adherence to policies.

- Handle same-day complaints and feedback.

- Ensure compliance with clinical and operational standards.

- Assist in investigations into complaints, untoward incidents, and staffing matters.

- Contribute to maintaining up-to-date evidence of quality and safety outcomes.

- Assist in ensuring compliance with defined quality standards (CQC etc.).

- Participate in integrated governance activities at the team level.

4. Administrative and Data Management:

- Manage roster and clinical inboxes.

- Complete and process necessary documentation and staff side processes.

- Support accurate recording of clinical and performance data on relevant systems.

- Coordinate attendance at key clinical meetings (e.g., MARAC, MINT Case reviews).

- Oversee/manage clinical inbox alongside Clinical Coordinator.

- Sign off expenses.

5. Interdepartmental Collaboration:

- Help ensure close working relationships with other internal and external services.

- Coordinate visits and walk-arounds for guests.

- Support effective liaison between multiagency operational stakeholders.

6. Health, Safety, and Facilities Management:

- Help ensure health and safety and relevant risk assessments are undertaken.

- Support infection control measures.

- Contribute to the effective management of Trust estate and facilities.

7. Service User and Carer Engagement:

- Assist in ensuring appropriate systems are in place for engaging with service users and carers.

- Support the implementation of person-centred care approaches.

8. Continuous Improvement:

- Provide daily updates to relevant stakeholders.

- Contribute to service development initiatives as needed.

This role is crucial in maintaining our high standards of care while ensuring our team members feel supported and valued in their challenging and vital work. The ideal candidate will have a background in mental health, strong leadership skills, and the ability to thrive in a fast-paced, dynamic environment.

Person Specification

Eduation and Qualification

Essential

• Relevant UK professional registration with the NMC or HCPC regulatory bodies
• Formal post-graduate diploma level qualification in a relevant field eg THORN, Non-Medical Prescribing, Clinical Leadership, AMHP, CBT, Brief Therapy or can demonstrate an equivalent level of knowledge and expertise gained in practice, alongside a willingness and relevant competence to apply for and complete.

Desirable

• Formal management/leadership qualification

Skills and Abilities

Essential

• Excellent communication skills including presenting, influencing, negotiation and emotional intelligence.
• Able to deal effectively with multiple deadlines and competing priorities
• Mobile with the facility to move quickly across a geographically dispersed area with limited access to public transport.
• Able to demonstrate personal resilience in the face of change
• Demonstrates the ability to work constructively with people across the organisation and with relevant external partners, engendering confidence in others

Desirable

• Familiarity with AWP and/or South Western Ambulance Service and/or BrisDoc systems, policies and processes

Experience and Knowledge

Essential

• Experience in Leadership and/or Management of Health and Social Care Teams
• Significant post-qualifying mental health clinical experience obtained in a variety of settings, at band 6 or equivalent
• Experience in prioritising and managing the work of a team or others
• Able to articulate an advanced and detailed understanding of the relevant legal frameworks/legislation including CPA process, Mental Health Act , Mental Capacity Act, and safeguarding, in order to lead and manage others
• Significant supervisory experience with clear evidence of effective people management skills including clinical supervision, sickness management, performance, conduct issues

Desirable

• Previous experience gained in a team management role
• Experience of managing teams through periods of change
• Experience of developing new ways of working and new working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Whitchurch or Bradley Stoke - to be confirmed with successful candidate

Bristol

BS32 4QJ

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)