Job summary
General Hotel Services Assistant 22.5 hours per week, working on a Friday, Saturday and Sunday, 07.30 to 16.00 (including unpaid breaks)
Enhanced pay is payable for hours worked on a Saturday and Sunday, and also on Bank and Public Holidays .
We are seeking a member of staff to join our established team of General Health Assistants, to ensure that we can provide a 7 day service across the Department.
General Health Service Assistants support the Wards and Departments of Callington Road Hospital by providing a Portering, Cleaning, and Catering service.
The duties of the post are wide ranging and the tasks vary day to day. General Health Service Assistants are expected to demonstrate a flexible attitude to their work on a daily basis to meet the needs of the Department.
The duties are of a physical nature, and some of the work is undertaken outside, so the ability to work in adverse weather situations, such as rain, snow and cold weather is essential.
Previous experience is desirable, and details of this experience, should be demonstrated on the Application Form. Please do take the time to read the Job Description fully before applying.
Main duties of the job
Cleaning - Cleaning all areas of the Hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward.
Portering -To sort, pack and deliver Cook-Freeze meals, fresh and ambient goods and all associated catering items to Wards on a daily/weekly/as need basis. To ensure compliance with Trust Policy and Legislation.
To deliver/collect Function Catering items to various areas of the Unit as required ensuring compliance with Trust Policy and Legislation. Collection and delivery between wards and departments of post, stores, laundry, pharmacy items, medical gases, pathological specimens and furniture and equipment.
Post duties including the collection, sorting and delivery of all postal items.
Catering - The preparation and service of breakfast items, the handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the Ward kitchen and dining room.
Other duties - Handling and disposal of waste, periodic cleaning, such as carpet shampooing and curtain changing.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
a) Housekeeping
1.General cleaning duties as required, including sanitary areas, bedrooms, communal areas and offices.
2. Regeneration and service of frozen meals and associated tasks, such as washing-up, cleaning kitchens and dining rooms.
b) Catering
1. To provide a Catering Service to support the Ward based Patients meal service and to prepare sandwiches, rolls, salads and snacks for Patients.
2. To ensure the safe storage/handling of all food items including Cook-Freeze meals, ensuring compliance with Trust Policy and current Legislation.
3. To maintain a hygienic and clean condition of the Catering Department including associated areas, equipment and utensils.
c) Portering
1. To sort, pack and deliver Cook-Freeze meals, fresh and ambient goods and all associated catering items to Wards on a daily/weekly/as need basis. To ensure compliance with Trust Policy and Legislation.
2. To deliver/collect Function Catering items to various areas of the Unit as required ensuring compliance with Trust Policy and Legislation.
3. Collection and delivery between wards and departments of post, stores, laundry, pharmacy items, medical gases, pathological specimens and furniture and equipment.
4. Post duties including the collection, sorting and delivery of all postal items.
Other Duties
1. General messenger duties
2. Report maintenance faults to the Help Desk/Supervisor.
3. Report all sightings of pests to the Help Desk/Supervisor.
4. Ensure all information appertaining to Patients and staff is kept confidential.
5. Any other duties as may reasonably be requested.
Health & Safety
1. Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employee to:
a) Take reasonable care of themselves and for others at work.
b) To co-operate with the Trust, as far is necessary to enable them to carry out their legal duty.
c) Not to intentionally or recklessly interfere with anything provided, including
personal protective equipment for Health and Safety or welfare at work.
d) Work at all times, within the statutory requirements of health and safety,
hygiene, manual handling and fire regulations.
Job description
Job responsibilities
a) Housekeeping
1.General cleaning duties as required, including sanitary areas, bedrooms, communal areas and offices.
2. Regeneration and service of frozen meals and associated tasks, such as washing-up, cleaning kitchens and dining rooms.
b) Catering
1. To provide a Catering Service to support the Ward based Patients meal service and to prepare sandwiches, rolls, salads and snacks for Patients.
2. To ensure the safe storage/handling of all food items including Cook-Freeze meals, ensuring compliance with Trust Policy and current Legislation.
3. To maintain a hygienic and clean condition of the Catering Department including associated areas, equipment and utensils.
c) Portering
1. To sort, pack and deliver Cook-Freeze meals, fresh and ambient goods and all associated catering items to Wards on a daily/weekly/as need basis. To ensure compliance with Trust Policy and Legislation.
2. To deliver/collect Function Catering items to various areas of the Unit as required ensuring compliance with Trust Policy and Legislation.
3. Collection and delivery between wards and departments of post, stores, laundry, pharmacy items, medical gases, pathological specimens and furniture and equipment.
4. Post duties including the collection, sorting and delivery of all postal items.
Other Duties
1. General messenger duties
2. Report maintenance faults to the Help Desk/Supervisor.
3. Report all sightings of pests to the Help Desk/Supervisor.
4. Ensure all information appertaining to Patients and staff is kept confidential.
5. Any other duties as may reasonably be requested.
Health & Safety
1. Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employee to:
a) Take reasonable care of themselves and for others at work.
b) To co-operate with the Trust, as far is necessary to enable them to carry out their legal duty.
c) Not to intentionally or recklessly interfere with anything provided, including
personal protective equipment for Health and Safety or welfare at work.
d) Work at all times, within the statutory requirements of health and safety,
hygiene, manual handling and fire regulations.
Person Specification
Required
Essential
- Experience of cleaning in a Hospital or Social Care setting
- Experience of catering in a Hospital or Social Care setting
- Experience in Portering/Storekeeping/Warehouse setting
- Experience of working in adverse weather/cold situations
Desirable
- Understanding of COSHH
- Understanding of Food Hygiene
- Written skills
- Numeracy skills
- Flexible working/Team working
Person Specification
Required
Essential
- Experience of cleaning in a Hospital or Social Care setting
- Experience of catering in a Hospital or Social Care setting
- Experience in Portering/Storekeeping/Warehouse setting
- Experience of working in adverse weather/cold situations
Desirable
- Understanding of COSHH
- Understanding of Food Hygiene
- Written skills
- Numeracy skills
- Flexible working/Team working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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