Job summary
The Business Intelligence function is responsible for providing business intelligence relating to the whole business, in the context of quality, activity, performance and finance data. It will store and present information in a consistent, unified way to ensure the organisation is working from one version of truth.
Responsible for the day to day management of the Business Intelligence Team, providing leadership and development for all members, ensuring that the team is highly productive and providing consistent levels of support to the trust.
AWP is looking for an enthusiastic, well organised manager with experience of working in the NHS and in particular a Mental Health Trust.
Main duties of the job
- Responsible for the day to day management of the Business Intelligence team, providing leadership and development for all members, ensuring that the team is highly productive and providing consistent levels of support to the Trust.
- To maintain / develop the Trust's suite of regular reports so that all statutory and contractual reporting requirements are delivered to time, as well as ensuring a comprehensive set of internal management reports are in place.
- To be the Trust expert on all information reporting requirements (internally and externally), to ensure that all data submissions represent the Trust appropriately and are both complete and accurate. An important part of this role is to facilitate the improvement of data quality across the Trust.
- To provide training and support for AWP staff in the effective use of information and the systems used.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
- To maintain (and develop) the Trusts Business Intelligence function, managing the team day to day to ensure short term work is delivered to time, whilst also helping to implement longer-term, more strategic, improvements.
- To be a Trust expert in all reporting requirements, both regular and ad hoc, supporting the Business Intelligence team to create reports that allow staff to easily access and interpret information so that they can monitor/manage their services. On occasion, this will require supporting staff (managers, clinicians and administrative staff) to further their understanding by translating the technical detail of an item into something thats more meaningful and easier to digest.
- Monitor and promote the quality and accuracy of the data held on all electronic patient record systems (for example RiO and IAPTUS), working with clinical staff on strategies for improvement. This will include maintaining up to date knowledge of external information sources pertaining to data quality (e.g. information published by NHS Digital) and identifying from those sources appropriate national standards that will help the Trust to continually improve quality and accuracy of data.
- To assist in the development of policies, procedures and documentation to support the use of information resources within the Trust.
- To develop policies, procedures and documentation to be used internally by the Business Intelligence team to ensure the efficient running of the teams business.
- Provide support and training for all users in the use of information.
- To work with other technical departments to ensure that development of clinical systems is effective and results in collection of data that can be reported effectively. To also work with these departments to ensure that all reference tables within these systems are up to date and accurate.
- Work with partnership organisations to re-model the Trusts data items in order to help them meet their reporting requirements. This process involves a detailed knowledge of the Trusts clinical practices and the resultant information resources available and expert knowledge of data manipulation techniques and comprehensive understanding of all partnership organisation processes and reports.
Job description
Job responsibilities
- To maintain (and develop) the Trusts Business Intelligence function, managing the team day to day to ensure short term work is delivered to time, whilst also helping to implement longer-term, more strategic, improvements.
- To be a Trust expert in all reporting requirements, both regular and ad hoc, supporting the Business Intelligence team to create reports that allow staff to easily access and interpret information so that they can monitor/manage their services. On occasion, this will require supporting staff (managers, clinicians and administrative staff) to further their understanding by translating the technical detail of an item into something thats more meaningful and easier to digest.
- Monitor and promote the quality and accuracy of the data held on all electronic patient record systems (for example RiO and IAPTUS), working with clinical staff on strategies for improvement. This will include maintaining up to date knowledge of external information sources pertaining to data quality (e.g. information published by NHS Digital) and identifying from those sources appropriate national standards that will help the Trust to continually improve quality and accuracy of data.
- To assist in the development of policies, procedures and documentation to support the use of information resources within the Trust.
- To develop policies, procedures and documentation to be used internally by the Business Intelligence team to ensure the efficient running of the teams business.
- Provide support and training for all users in the use of information.
- To work with other technical departments to ensure that development of clinical systems is effective and results in collection of data that can be reported effectively. To also work with these departments to ensure that all reference tables within these systems are up to date and accurate.
- Work with partnership organisations to re-model the Trusts data items in order to help them meet their reporting requirements. This process involves a detailed knowledge of the Trusts clinical practices and the resultant information resources available and expert knowledge of data manipulation techniques and comprehensive understanding of all partnership organisation processes and reports.
Person Specification
Personal
Essential
- Well organised with a logical approach.
Communication
Essential
- Good written and verbal communication skills
Technical Skills
Essential
- Expert knowledge of Excel, SQL etc
Managerial
Essential
- Significant experience of the day to day management of a small technical team, including recruitment, supervision, appraisal, management of under-performance, training, allocation of resources and prioritisation of team workload.
Experience
Essential
- Qualified in or experience of working with relational databases and information reporting packages.
Desirable
- The ability to understand the underlying structure of a complex database, supported by a comprehensive theoretical knowledge of relational databases.
Education and Qualification
Essential
- Educated to masters level or equivalent level of experience of working at a similar level in specialist area.
Person Specification
Personal
Essential
- Well organised with a logical approach.
Communication
Essential
- Good written and verbal communication skills
Technical Skills
Essential
- Expert knowledge of Excel, SQL etc
Managerial
Essential
- Significant experience of the day to day management of a small technical team, including recruitment, supervision, appraisal, management of under-performance, training, allocation of resources and prioritisation of team workload.
Experience
Essential
- Qualified in or experience of working with relational databases and information reporting packages.
Desirable
- The ability to understand the underlying structure of a complex database, supported by a comprehensive theoretical knowledge of relational databases.
Education and Qualification
Essential
- Educated to masters level or equivalent level of experience of working at a similar level in specialist area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
