Job summary
This is an exciting opportunity to join an experienced but adaptive learning and development team committed to meeting the challenges posed by the modern NHS and a geographically dispersed organisation.
We are looking for an experienced, resilient and dedicated person with excellent administration and communication skills. Knowledge and Experience of apprenticeships and vocational education would be a distinct advantage.
The successful candidate will play an important role in the considerable growth of apprenticeship provision in our trust as we strive to support skills development across a diverse multidisciplinary workforce.
Main duties of the job
Maintaining and updating Apprenticeship management systems for audit and reporting purposes. (Training will be provided).
Provide administrative support to the L&D Manager and Apprenticeship Manager & Apprenticeship Co-Ordinator, which include organising quality assurance meetings and minute taking.
Act as a liaison and contact point for the apprenticeship team. Responding to general enquiries coming in to the office including, telephone, face to face, and email, taking & passing on messages as required.
To help in the recruitment process for new-to-role apprentices, liaising with applicants & providers appropriately and in a timely manner.
Maintain an accurate and comprehensible filing system (paper and electronic).
Co-ordinate statistical data and general information as required.
Maintain up-to-date on line and paper diaries as required.
Set up meetings and provide support to book rooms, collate papers.
To take minutes (or notes) and produce and disseminate as appropriate.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
The role reports to the Apprenticeship Manager and works with the wider Learning and Development team to ensure that access to appropriate apprenticeships is supported throughout the Trust.
The ability to contribute to the day-to-day management of apprenticeship provision, which includes being a point of contact to apprenticeships queries on recruitment; registration; monitoring activity of both apprentice progress and financial control of Levy use.
The Apprenticeship Administrator provides a range of administrative tasks and clerical support to the apprenticeship team.
Job description
Job responsibilities
The role reports to the Apprenticeship Manager and works with the wider Learning and Development team to ensure that access to appropriate apprenticeships is supported throughout the Trust.
The ability to contribute to the day-to-day management of apprenticeship provision, which includes being a point of contact to apprenticeships queries on recruitment; registration; monitoring activity of both apprentice progress and financial control of Levy use.
The Apprenticeship Administrator provides a range of administrative tasks and clerical support to the apprenticeship team.
Person Specification
Education & Qualifications
Essential
- Possession of Recognised Level 3 administrative qualification
- Possession of Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above) or a Good level of written and spoken English and arithmetic skills with demonstrable comprehension skills
Desirable
- NVQ Level 4 Business Administration / ECDL
Experience and Knowledge
Essential
- Knowledge of the national apprenticeship reforms including an understanding of the Apprenticeship Levy.
- Experience within an apprenticeship specific administration role
- Experience of working as part of an administrative team
- General administrative knowledge & skills, including filing (online and paper), working with systems, taking clear messages, making appointments
- Experience of working in a busy team, and an ability to use initiative at times of pressure.
Desirable
- Experience of working in an education / training environment
Skills and Abilities
Essential
- Ability to build strong working relationships with internal and external stakeholders
- Ability to respond to the needs of apprentices at all levels
- Give advice and guidance to those looking to pursue an apprenticeship
- Good organisational skills, working to an agreed standard / deadlines
- Ability to be self-motivated and prioritise own workload
- Ability to use own initiative and work unsupervised
- Good interpersonal & communication skills, face to face, on the telephone and online
- High level of competence in the use of Microsoft Packages including Word & Excel
- Competence in the use of Outlook, including e-mail & calendar
- Competence in minute taking
- Able to work accurately and pay attention to detail
Desirable
- Fast and accurate keyboard skills
Other requirements
Essential
- Positive, good humoured and flexible approach to team working
- Commitment to training and further development
Desirable
- Mobile with the facility to move quickly across a geographically dispersed area with limited access to public transport
Person Specification
Education & Qualifications
Essential
- Possession of Recognised Level 3 administrative qualification
- Possession of Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above) or a Good level of written and spoken English and arithmetic skills with demonstrable comprehension skills
Desirable
- NVQ Level 4 Business Administration / ECDL
Experience and Knowledge
Essential
- Knowledge of the national apprenticeship reforms including an understanding of the Apprenticeship Levy.
- Experience within an apprenticeship specific administration role
- Experience of working as part of an administrative team
- General administrative knowledge & skills, including filing (online and paper), working with systems, taking clear messages, making appointments
- Experience of working in a busy team, and an ability to use initiative at times of pressure.
Desirable
- Experience of working in an education / training environment
Skills and Abilities
Essential
- Ability to build strong working relationships with internal and external stakeholders
- Ability to respond to the needs of apprentices at all levels
- Give advice and guidance to those looking to pursue an apprenticeship
- Good organisational skills, working to an agreed standard / deadlines
- Ability to be self-motivated and prioritise own workload
- Ability to use own initiative and work unsupervised
- Good interpersonal & communication skills, face to face, on the telephone and online
- High level of competence in the use of Microsoft Packages including Word & Excel
- Competence in the use of Outlook, including e-mail & calendar
- Competence in minute taking
- Able to work accurately and pay attention to detail
Desirable
- Fast and accurate keyboard skills
Other requirements
Essential
- Positive, good humoured and flexible approach to team working
- Commitment to training and further development
Desirable
- Mobile with the facility to move quickly across a geographically dispersed area with limited access to public transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
