Band 7 Team Manager - Wiltshire EI

Job description

Job responsibilities

Under the direction of the Service Manager, you will be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services.

With the support of the senior clinicians, you will lead and manage the delivery of high quality effective health and social care interventions which lead to positive outcomes for service users and carers.

You will lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process.

You will line manage all staff within the multi-disciplinary team ensuring effective processes where this is delegated.

You will proactively work towards continuous service improvement by positively assisting in the planning and development of services. This could include participating in the design and introduction of new services, communicating effectively with staff about proposed changes and gaining commitment for change.

You will manage the health and social care budgets, authorising and controlling spending to ensure the best use of resources within agreed policy and financial regulations.

You will supervise and authorise decision making on issues requiring statutory intervention including all aspects of initial investigations and necessary follow-up action.

You will maintain an awareness of complex cases and projects for which allocated staff are responsible and ensure the service manager is appropriately informed regarding cases of particular risk or concern.

You will be responsible for the effective implementation of the CPA process within the team, including the effective management of workload.

You will be responsible for the effective and accurate use of care clustering including the use of the Cluster Allocation Support Tool as required by the Trust.

You will be responsible for the implementation and review of processes that ensure safe and effective transfer/discharge/step up/step down of service users to and from the team.

You will be ensuring effective caseload management in order to manage access to care and treatment, ensure that capacity is managed effectively, and every service user is allocated a care co-ordinator (including cover arrangements when a care co-ordinator is absent and that this is effectively communicated to the service user and their carers).

You will be managing the performance of all designated care co-ordinators within the team in line with the requirements of care co-ordination so as to ensure that consistent clinical and quality standards are maintained.

You will ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners .

You will ensure appropriate compliance with Trust and Local Authority policies in relation to people management activities. These include recruitment and selection activity, effective sickness and attendance management and the application of standards in relation to conduct and performance at work as well as undertaking regular practice and management supervision.

You will be responsible for ensuring ongoing completion of staff appraisals and that all team members have a development plan linked to the KSF.

You will be providing an effective learning environment for student placements across all professions.

You will maintain a skill mix within the team which provides effective agreed services which can respond to statutory requirements, in line with relevant professional guidance and norms established by the Trust.

You will be managing the performance of the team as measured by key performance indicators defined nationally and locally, alongside the use of audits.

You will undertake investigations into complaints, untoward incidents and staffing matters, preparing reports as needed and working in partnership with others to meet required deadlines.

You will be responsible for ensuring health and safety and other relevant risk assessments are undertaken, delegating responsibility as appropriate. This includes infection control.

You will ensure appropriate systems are in place at team level to engage in integrated governance activity.

Person Specification

Qualifications

Essential

• Registered Mental Health Professional with current registration

Desirable

• Formal management qualifications

Skills & Knowledge

Essential

• Demonstrates excellent communication skills, both written and verbal.
• IT literate with an ability to use a wide range of programmes.
• Able to deal effectively with multiple deadlines and competing priorities.

Desirable

• Demonstrates an awareness and knowledge of the service and KPIs.

Experience

Essential

• Significant post-qualifying clinical experience obtained in a variety of settings, at band 6 or above.
• Demonstrates significant experience managing complex cases.
• Demonstrates significant experience in providing effective caseload management.

Desirable

• Previous experience gained in a team management or supervisory role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Devizes

SN10 5DS

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)