Band 4 Mental Health Worker - BNSSG Integrated Access Partnership

Avon & Wiltshire Mental Health Partnership NHS Trust

This job is now closed

Job summary

We are looking for a Band 4 Mental Health Workerto join our innovative and rapidly expanding Integrated Access Partnership, working with the Emergency Services Mental Health Triage Team. This is a rotational post, with opportunities to work across a number of bases, including the SWASFT (South West Ambulance Service Foundation Trust) clinical hub (999 ambulance control room) in Bradley Stoke, NHS 111 (Brisdoc, Whitchurch, Bristol), Urgent Assessment Centre (Southmead, Bristol) and on our Rapid Response Vehicle providing face to face assessments in the community.

Working as part of a multi agency team, helping emergency service colleagues to support individuals experience mental health crisis is incredibly rewarding. You will be working alongside Police & Ambulance services and be triaging people of all ages whether they have a learning disability, personality disorder, substance misuse or other mental health issue at the first point of contact.

Our aim is to provide direct access to mental health services, reduce the need for inappropriate S136 detention and provide a timely response, which improves the outcome and experience for the service user. This also allows us to reduce the demand on A&E and ambulances, improve working relationships between Police, Ambulance and health services, by offering support to our emergency service colleagues.

Main duties of the job

No two days are the same within our service as we strive to support the 999 emergency service care pathway. We have a cohesive, passionate energetic team of professionals from various backgrounds with a range of mental health experience. We are leading nationally on innovative processes including alternative points of conveyance, rapid first response from non-clinicians, integration into NHS 111 with an established response to all 999 services (Police, Ambulance and Fire services).

Staff will rotate daily from the clinical hub (Ambulance control room) into face to face assessment roles, rapidly responding under blue lights to 999 mental health related incidents. This is the most comprehensive 999 mental health response in the South West and is drawing nation attention.

You will be required to work rotational shift patterns including unsocial hours up until midnight and attend call outs with emergency service colleagues.

If you are a mental health worker who is able to work with people experiencing mental health crisis and extreme emotional distress, we would love to hear from you.

We offer strong supervision and support, training and development, induction and appraisal and the chance to be part of a fantastic service.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

If you are considering relocating to the region we can offer up to £8,000 relocation expenses (subject to terms and conditions). Living in the South West gives you access to vibrant cities, beautiful countryside and great beaches. We have some great schools and it is a lovely place to raise a family.

Date posted

16 June 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

342-BR171-0623

Job locations

SWAST Clinical Hub

Bradley Stoke

Bristol

BS32 4QJ

Job description

Job responsibilities

1. To undertake the role of mental health worker Street triage is to Support Specialist practitioners undertaking assessments/ interventions to enable the individual to access the appropriate support. This may include advising the person in crisis with regards to short-term coping strategies i.e., anger, anxiety, stress management,assertiveness or relaxation Emotional support to individual focusing on motivation andencouragement. Information and advice to maintain good physical health byencouraging a good diet and exercise. Information on rights under the mental health act. Be able to share appropriate information to fellow professionals in line with IG protocols Providing defined interventions as part of existing care plans. Completing relevant paper and electronic documentation in line with the role.

2. Communicate effectively with a wide range of people in order to build and sustain effective and positive relationships with individuals and carers, team members and other agencies.

3. Respond to the needs of individual with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.

4. Promote the rights of individual by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.

5. Promoting independence and increasing confidence by providing appropriate self- help materials, information about available resources/service

6. Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures.

7. Develop own knowledge and practice, making use of supervision and available learning opportunities.

8. Promote, monitor and maintain health, safety and security in all work places.

9. Maintain accurate, confidential records of patient activity, writing reports and letters, utilising electronic record and other systems available within the organisation.

10. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.

Job description

Job responsibilities

2. Communicate effectively with a wide range of people in order to build and sustain effective and positive relationships with individuals and carers, team members and other agencies.

5. Promoting independence and increasing confidence by providing appropriate self- help materials, information about available resources/service

6. Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures.

7. Develop own knowledge and practice, making use of supervision and available learning opportunities.

8. Promote, monitor and maintain health, safety and security in all work places.

9. Maintain accurate, confidential records of patient activity, writing reports and letters, utilising electronic record and other systems available within the organisation.

10. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.

Person Specification

essential

Essential

Minimum of 2 years Mental Health experience
Experience of risk management and risk/safety planning
Evidence of working at band 3 level or equivalent
Previous mental health community team experience

Desirable

Good written and verbal communication skills
Evidence of recent learning/development
Good understanding IT and systems used (RIO/Connecting care and/or equivalent)
Experience of supporting with front line mental health assessments

Person Specification

essential

Essential

Minimum of 2 years Mental Health experience
Experience of risk management and risk/safety planning
Evidence of working at band 3 level or equivalent
Previous mental health community team experience

Desirable

Good written and verbal communication skills
Evidence of recent learning/development
Good understanding IT and systems used (RIO/Connecting care and/or equivalent)
Experience of supporting with front line mental health assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.