Band 8b Service Manager - Secure Services, Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust

Information:

This job is now closed

Job summary

We are looking for an enthusiastic, motivated and forward thinking candidate with great leadership qualities, to continue to drive and improve quality and person centred care across Secure Services, from in-patient to community teams. Working collaboratively is essential as we look to deliver excellence in care delivery.

The post holder will be expected to lead, and be directly responsible for, delivering excellence, working as part of the senior management team, establishing ownership for service development, managing the leaders of the service and delivering commissioned activity.

Main duties of the job

Operational responsibilities for Secure Services: there are ten in-patient wards, across Low and Medium Secure Services as well as three community services supporting transitions in and out of in-patient services.

Contributing to the LDU Business Plan to ensure delivery of key targets in relation to service performance, integrated governance, workforce planning, partnership development and financial sustainability.

Direct line management of modern matrons and heads of allied health professions

Working closely with South West Provider Collaborative

Financial responsibilities

Service development and planning

Close working relationships with service-users and carers to ensure excellence in clinical care

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQIA+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

22 September 2022

Pay scheme

Agenda for change

Band

Band 8b

Salary

£56,164 to £65,262 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

342-SEC106-0922

Job locations

Blackberry Hill Hospital

Manor Road, Fishponds

Bristol

BS16 1EG


Job description

Job responsibilities

The Service Manager will contribute to the achievement of Corporate and locality (LDU) objectives by leading effective operational management for agreed service area of responsibility. They will deliver work across a large and diverse range of communities within a complex commissioning environment.

The post holder will contribute to the development of the identity and structure of the LDU ensuring clear accountability within their local areas and establishing clear accountability for all key result areas and performance management arrangements to ensure effective service delivery. The Service Manager will work in close partnership with Service Users, Carers, Clinical Staff, Trust performance Management and Finance Staff, Corporate Services, Human Resources, Primary Care, Independent and Not for Profit Organisations in the delivery of operational services.

The post holder will share LDU corporate responsibility in relation to:

  • Financial duties;
  • Obligations under Health & Safety and Fire Safety;
  • Policies for clinical and organisational risk management;
  • Strategies for modernisation, innovation and sustainability.

Job description

Job responsibilities

The Service Manager will contribute to the achievement of Corporate and locality (LDU) objectives by leading effective operational management for agreed service area of responsibility. They will deliver work across a large and diverse range of communities within a complex commissioning environment.

The post holder will contribute to the development of the identity and structure of the LDU ensuring clear accountability within their local areas and establishing clear accountability for all key result areas and performance management arrangements to ensure effective service delivery. The Service Manager will work in close partnership with Service Users, Carers, Clinical Staff, Trust performance Management and Finance Staff, Corporate Services, Human Resources, Primary Care, Independent and Not for Profit Organisations in the delivery of operational services.

The post holder will share LDU corporate responsibility in relation to:

  • Financial duties;
  • Obligations under Health & Safety and Fire Safety;
  • Policies for clinical and organisational risk management;
  • Strategies for modernisation, innovation and sustainability.

Person Specification

Experience managing teams

Essential

  • Post graduate leadership / management qualification
  • Experience working with commissioners to deliver services
  • Experience leading and managing change
  • Experience delivering services within financial envelope
  • Ability to prioritise a range of tasks and activities
  • Experience developing new ways of working
  • Excellent communication skills
  • Excellent awareness of EDI issues

Desirable

  • Experience of managing in-patient services
Person Specification

Experience managing teams

Essential

  • Post graduate leadership / management qualification
  • Experience working with commissioners to deliver services
  • Experience leading and managing change
  • Experience delivering services within financial envelope
  • Ability to prioritise a range of tasks and activities
  • Experience developing new ways of working
  • Excellent communication skills
  • Excellent awareness of EDI issues

Desirable

  • Experience of managing in-patient services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Manor Road, Fishponds

Bristol

BS16 1EG


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Manor Road, Fishponds

Bristol

BS16 1EG


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager, Secure Services

Hannah Ray

Hannah.Ray@nhs.net

07824550930

Date posted

22 September 2022

Pay scheme

Agenda for change

Band

Band 8b

Salary

£56,164 to £65,262 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

342-SEC106-0922

Job locations

Blackberry Hill Hospital

Manor Road, Fishponds

Bristol

BS16 1EG


Supporting documents

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