Job summary
The role's primary purpose is to deliver, assess, and support high-quality education and training, ensuring learners achieve their qualifications efficiently and to national standards. The postholder teaches and assesses apprenticeship and educational programmes up to Level 5, providing feedback, guidance, and support to help learners progress and succeed. They manage learner cohorts to achieve targets for retention, achievement, and timely completion, while maintaining accurate records and compliance with awarding and regulatory requirements.
They develop and deliver clinical and non-clinical training, conduct training needs analyses, and design flexible, innovative learning solutions including simulation-based education. The role contributes to quality assurance by ensuring programmes meet professional and governance standards, supporting audits, and continuous improvement processes.
Maintaining clinical competence through operational practice, the postholder supports workforce development and may assist in recruitment assessments. They research and develop learning resources, promote lifelong learning, and act as course lead or tutor where required. Collaboration with Education and Development Leads, higher education partners, and stakeholders is essential to ensure alignment with organisational strategy and educational best practice.
Main duties of the job
The role provides high-quality educational and clinical advice, guidance, and support to students and staff, ensuring effective, evidence-based learning across the organisation. Working with higher education partners, the postholder develops and delivers programmes that meet Trust and professional standards. They maintain clinical competence through regular operational shifts, ensuring teaching and assessment remain current and relevant. Responsibilities include delivering and assessing learning, compiling reports, evaluating performance, and maintaining accurate records in line with awarding body and Trust policies.
Please see job description for more details.
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.
Job description
Job responsibilities
Please see the attached Job description for the full list of duties and responsibilities for this role
Job description
Job responsibilities
Please see the attached Job description for the full list of duties and responsibilities for this role
Person Specification
Education,Qualifications and Training
Essential
- Educated to level 5 or equivalent relevant experience in a clinical or healthcare/social care setting oPGCE/Cert Ed/relevant teaching qualification (level 5)
- oEvidence or recent significant CPD oPrepared to achieve development accredited by Higher Education as specified by the Trust within 12 months of starting post in order to be able to teach on higher education programmes/Trust programmes and achieve "Trainer Status" for multiple programmes (including CRT and moving and handling, safeguarding) oCAVA assessing qualification (or working towards)
- oExperience of delivering learning & education oAccredited mentor qualification oSafeguarding adults and children level 3 oEducated to CCA level or equivalent clinical experience (or willing to undertake CCA education within 12 months of commencing in post)
Key Skills, Knowledge
Essential
- oAn understanding of national qualification Frameworks and standards oExperience of clinical simulation delivery. oSignificant proven experience and ability to design, develop and deliver innovative education and development training to an individual or group.
Experience
Essential
- oEvidence of a proactive approach to own CPD and development of professional practice o12 months recent post qualification experience in a health and/or social care setting.
Communication and Relationship skills
Essential
- oEffective communicator oEffective engagement and influence skills oStrong research skills with the ability to convert/complex information into succinct messages oGood interpersonal skills with excellent ability to converse fluently, logically and confidently with a wide range of people, internally and externally to the organisation, mainly in oral and written format
- oRequirement for empathy and tact in providing information and advice to others where there may be some difficulty in understanding and negotiation on the way forward due to balancing the needs of different stakeholders. oExcellent presentation skills with the ability to write clear concise reports, letters, minutes and documents using a good standard of English and Microsoft. oExperience of relationship management with external partners and generating income opportunities.
- oEffective facilitator, able to produce and present information in accordance with Trust policy, using attention to detail oAble to demonstrate a sound understanding of diversity issues and a commitment to promote equality within the organisation and externally to the public and patients, oExcellent organisational skills, is able to identify priorities and work effectively whilst under pressure and manage multiple programmes/students
Planning and Organisational Skills
Essential
- oExperience of planning education which impact across the organisation managing conflicting needs of different services or individuals. oAbility to balance priorities and progress multiple complex tasks under pressure whilst working largely independently on their completion, formulating and adjusting plans as required.
Working conditions
Essential
- Physical Skills and Effort o Post holder must be able to meet the mobility requirements of the posts. oFrequent use of computer and keyboard skills required, using VDUs more or less continually on most days. oFrequent periods of standing or sitting oFrequent moderate/significant physical exertion for short/medium and prolonged periods of time to move equipment to different locations and perform all duties. oFrequent and prolonged moving and handling and high levels of exertion both physically and mentally oAble to perform a full range of front line clinical duties
- Mental and Emotional Skills and Effort oRegular requirement for moving unpredictably between individual complex tasks. oExperience of prolonged concentration on detailed work oAbility to deliver emotive/difficult information and feedback
Special requirements
Essential
- Must be able to perform a full range of operational duties and work patient facing
Person Specification
Education,Qualifications and Training
Essential
- Educated to level 5 or equivalent relevant experience in a clinical or healthcare/social care setting oPGCE/Cert Ed/relevant teaching qualification (level 5)
- oEvidence or recent significant CPD oPrepared to achieve development accredited by Higher Education as specified by the Trust within 12 months of starting post in order to be able to teach on higher education programmes/Trust programmes and achieve "Trainer Status" for multiple programmes (including CRT and moving and handling, safeguarding) oCAVA assessing qualification (or working towards)
- oExperience of delivering learning & education oAccredited mentor qualification oSafeguarding adults and children level 3 oEducated to CCA level or equivalent clinical experience (or willing to undertake CCA education within 12 months of commencing in post)
Key Skills, Knowledge
Essential
- oAn understanding of national qualification Frameworks and standards oExperience of clinical simulation delivery. oSignificant proven experience and ability to design, develop and deliver innovative education and development training to an individual or group.
Experience
Essential
- oEvidence of a proactive approach to own CPD and development of professional practice o12 months recent post qualification experience in a health and/or social care setting.
Communication and Relationship skills
Essential
- oEffective communicator oEffective engagement and influence skills oStrong research skills with the ability to convert/complex information into succinct messages oGood interpersonal skills with excellent ability to converse fluently, logically and confidently with a wide range of people, internally and externally to the organisation, mainly in oral and written format
- oRequirement for empathy and tact in providing information and advice to others where there may be some difficulty in understanding and negotiation on the way forward due to balancing the needs of different stakeholders. oExcellent presentation skills with the ability to write clear concise reports, letters, minutes and documents using a good standard of English and Microsoft. oExperience of relationship management with external partners and generating income opportunities.
- oEffective facilitator, able to produce and present information in accordance with Trust policy, using attention to detail oAble to demonstrate a sound understanding of diversity issues and a commitment to promote equality within the organisation and externally to the public and patients, oExcellent organisational skills, is able to identify priorities and work effectively whilst under pressure and manage multiple programmes/students
Planning and Organisational Skills
Essential
- oExperience of planning education which impact across the organisation managing conflicting needs of different services or individuals. oAbility to balance priorities and progress multiple complex tasks under pressure whilst working largely independently on their completion, formulating and adjusting plans as required.
Working conditions
Essential
- Physical Skills and Effort o Post holder must be able to meet the mobility requirements of the posts. oFrequent use of computer and keyboard skills required, using VDUs more or less continually on most days. oFrequent periods of standing or sitting oFrequent moderate/significant physical exertion for short/medium and prolonged periods of time to move equipment to different locations and perform all duties. oFrequent and prolonged moving and handling and high levels of exertion both physically and mentally oAble to perform a full range of front line clinical duties
- Mental and Emotional Skills and Effort oRegular requirement for moving unpredictably between individual complex tasks. oExperience of prolonged concentration on detailed work oAbility to deliver emotive/difficult information and feedback
Special requirements
Essential
- Must be able to perform a full range of operational duties and work patient facing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
