Job summary
The role is part of the Quality and Safety Directorate and will work as part of the Security, Violence and Reduction Department within the Regulatory Services teams.
The post holder will support the Trust management of Security and Violence related matters, contributing to the effective provision of safe working environments for all Trust colleagues.
Contact with multiple internal and external partners will be frequent which will involve the use of multiple computer systems and packages. As well as providing strong administrative support to the team, the role will also involve driving to multiple Trust sites using a Trust vehicles in order to collect Vehicle Hard Drives and support the maintenance/collection of Trust Vehicle Hard Drives
Main duties of the job
Assist in the management and development the Trust's Body Worn Video (BWV) camera Management System, Ulysses Safeguard, including the online facility.
Assist with the management of day to day administration and maintenance of the Trusts surveillance camera provisions
Receiving and processing evidential requests relating to surveillance camera footage including timely action with regards to investigations and enquiries
Assist with the Management of the Trusts Access Control System (WIN PAK), including the development of new access levels, the production and design of Identification Cards including the provision of ID photograph taking and controlling access levels for all Trust employees.
Manage the key database and assignment of keys and key level(s) relevant to the roles and ensure keys are issued and audited in line with Trust policy and procedures
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
For a detailed description of the main duties and responsibilities associated with the role please refer to the Job Description
Job description
Job responsibilities
For a detailed description of the main duties and responsibilities associated with the role please refer to the Job Description
Person Specification
Education,Qualifications & Training
Essential
- Educated to good all-round level of education, minimum of 5 GCSE's grade A - C or equivalent (including English and Maths) ? Or evidence of extensive experience in the field of relevant system use. ? Evidence of continuing professional development. ? Level 3 NVQ in Business Admin, equivalent qualification or equivalent experience
Desirable
- NEBOSH Health and Safety General Certificate or equivalent level of knowledge and will be required to undertake formal study
Key Skills, Knowledge & Aptitude
Essential
- Knowledge and experience of risk/safety management systems and processes within the public or private sector ? Knowledge and experience in an administrative role ? Knowledge of Risk Management Information systems and processes
- Up to date knowledge and understanding of statutory and regulatory risk management issues ? have the skills to negotiate and deal with difficult people. ? Able to interpret information, analyse and present information according to need
Desirable
- Knowledge of Health and Safety legislation. ? Able to produce reports and briefing notes for a wide and varied audience
Experience
Essential
- Experience of information system development. ? Experience of effectively engaging with others to learn from adverse events to improve services ? Experience of change management. ? Experience of report generation and data analysis
- Working knowledge of IT packages (Word etc.) and databases. ? Experience of dealing with the public, HSE and other organisations. ? Prioritise and Managing Own Workload
Desirable
- Experience of working closely with external agencies
Disposition/Personal Attributes
Essential
- Excellent interpersonal and effective communication skills (both written and verbal). ? Organisational skills and ability to manage and prioritise a demanding work agenda. ? Able to interface with all levels of staff. ? Working knowledge of the General Data Protection Regulations 2018 ? Effective collaborative working with partner organisations, including independent contractors ? Ability to implement and develop policies and procedures across the organisation
- Able to mentor other Risk Management colleagues to raise level of understanding ? Ability to work on own initiative. ? Willingness to take responsibility. ? Trustworthy and able to maintain strict confidentiality. ? Resilience ? Enthusiastic and self-motivated. ? Professional approach and image with commitment to continuing professional development (CPD) ? Ability to work under pressure and to strict deadlines ? Must be able to remain calm in difficult situations
special Requirements
Essential
Person Specification
Education,Qualifications & Training
Essential
- Educated to good all-round level of education, minimum of 5 GCSE's grade A - C or equivalent (including English and Maths) ? Or evidence of extensive experience in the field of relevant system use. ? Evidence of continuing professional development. ? Level 3 NVQ in Business Admin, equivalent qualification or equivalent experience
Desirable
- NEBOSH Health and Safety General Certificate or equivalent level of knowledge and will be required to undertake formal study
Key Skills, Knowledge & Aptitude
Essential
- Knowledge and experience of risk/safety management systems and processes within the public or private sector ? Knowledge and experience in an administrative role ? Knowledge of Risk Management Information systems and processes
- Up to date knowledge and understanding of statutory and regulatory risk management issues ? have the skills to negotiate and deal with difficult people. ? Able to interpret information, analyse and present information according to need
Desirable
- Knowledge of Health and Safety legislation. ? Able to produce reports and briefing notes for a wide and varied audience
Experience
Essential
- Experience of information system development. ? Experience of effectively engaging with others to learn from adverse events to improve services ? Experience of change management. ? Experience of report generation and data analysis
- Working knowledge of IT packages (Word etc.) and databases. ? Experience of dealing with the public, HSE and other organisations. ? Prioritise and Managing Own Workload
Desirable
- Experience of working closely with external agencies
Disposition/Personal Attributes
Essential
- Excellent interpersonal and effective communication skills (both written and verbal). ? Organisational skills and ability to manage and prioritise a demanding work agenda. ? Able to interface with all levels of staff. ? Working knowledge of the General Data Protection Regulations 2018 ? Effective collaborative working with partner organisations, including independent contractors ? Ability to implement and develop policies and procedures across the organisation
- Able to mentor other Risk Management colleagues to raise level of understanding ? Ability to work on own initiative. ? Willingness to take responsibility. ? Trustworthy and able to maintain strict confidentiality. ? Resilience ? Enthusiastic and self-motivated. ? Professional approach and image with commitment to continuing professional development (CPD) ? Ability to work under pressure and to strict deadlines ? Must be able to remain calm in difficult situations
special Requirements
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North East Ambulance Service NHS Foundation Trust
Address
Bernicia House/Lanchester Road Hospital
Goldcrest Way
Newcastle Upon Tyne
NE15 8NY
Employer's website
https://www.neas.nhs.uk/ (Opens in a new tab)
