Job summary
Base HQ / Agile Working
Full time
Band 8A
This is an exciting opportunity to join an established team
working on a variety of projects, business change and quality improvement
initiatives.
As a Senior Project and Change Manager you will be
responsible for the successful day to day management of key projects underpinning the Trusts strategy, to ensure they are delivered to agreed
quality expectations, on time, within resource commitment and budget.
You will be working extensively with the Trusts senior team
and Executive Directors, providing strategic leadership across
multi-disciplinary project teams. As
well as providing experience and guidance, the role will also actively support
the delivery of change, measurement, monitoring and reporting on progress
including a focus on outcomes. The role requires excellent communication skills
which will enable you to work seamlessly at all levels of the Trust and with
external stakeholders.
We particularly welcome applications from those with
previous experience of working on transformational/cultural change projects and
who have a good understanding of quality improvement methodology.
To discuss more about this role please contact either Kerry.McQuade@neas.nhs.uk - Director of Strategy, Planning & Partnerships or Joanne.parkin@neas.nhs.uk - Head of Transformation & Improvement.
Main duties of the job
Our Trust is embarking upon a significant period of transformation and
change. The post-holder will be a key member of the Transformation Programme Office
(TPO), the engine room for delivering change.
They will have responsibility for coordinating key projects and change
activities as part of the Trust Transformation, Cultural Change and Quality
Improvement programmes. They will work
closely with a wide range of stakeholders both internally and externally to the
Trust, leading and enabling the development of the project and change planning
process.
The successful candidate will work to a standard methodology for change, project
management and quality improvement across the Trust. They will be used to working with people to
enable and drive change in a complex organisation. They will also provide experience, advice and
leadership to project boards ensuring projects, programmes and change
initiatives are effectively delivered.
The post holder will need to have experience of
managing and coordinating multiple change initiatives and projects
concurrently, including interdependencies.
They will be able to do this against an environment of change, able to
adapt plans as required. They will be able
to communicate effectively to ensure that a culture of improvement and delivery
is developed and embedded.
About us
We
employ 3,500 staff in 63 locations and serve a population of 2,600,000 in
Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square
miles.
Many
people think the job of the ambulance service is to collect patients and take
them to hospital, but we do much more!
Paramedic
skills have developed hugely in recent years, meaning we carry out more
treatment at the scene and en-route to hospital.
We
have a dedicated clinical assessment service that allows us to provide patients
with the most appropriate care from the beginning of the patient journey.
We
have a specialised branch of the Trust called HART which deal with explosions
or terrorist attacks.
Ultimately
patients are the heart of everything that we do to support our mission of
"safe, effective and responsive care for all".
We
value and respect the diversity employees bring to our workplace. We recruit a
workforce that reflects the community we serve, and welcome applications from
people from all backgrounds. To
ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold
employer, Disability Confident Leader, Dyslexia Smart Award employer,
Dementia Friendly, and part of Mind Blue Light programme and the Race at Work
Charter from the Princes Responsible Business Network and are achieving across
all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
For more information please ensure you refer to the Job Description attached to the advert where you will find full details of the role, the duties and the responsibilities.
Job description
Job responsibilities
For more information please ensure you refer to the Job Description attached to the advert where you will find full details of the role, the duties and the responsibilities.
Person Specification
Qualifications
Essential
- Masters Degree or equivalent expertise acquired through direct, in-depth experience of project/programme change environment.
- Evidence of commitment to Continued Professional Development.
- Managing Successful Programmes practitioner or experience in Change and Programme Management.
Desirable
- PRINCE 2 (Practitioner) or have PMI accreditation and is able to demonstrate financial management knowledge and cost benefit analysis process.
- Able to demonstrate financial management experience.
- Service Improvement Certification.
Key Skills
Essential
- To be able to analyse, interpret, disseminate and present complex information using both verbal and written disciplines
- Has excellent levels of critical thinking skills, problem solving ability and can think creatively to stimulate action
- Able to make sense of conflicting priorities and reach effective and speedy solutions
- Able to assess risks, anticipate difficulties and address them
- Sound budgeting and financial control
- Strong, persuasive written and verbal communication skills including confident public speaking and presentation skills, tact and diplomacy and negotiating skills,
- Ability to communicate highly complex, technical issues to a lay audience in a clear and readily understandable manner.
- Excellent stakeholder management skills and ability to get others on board. The ability to influence and engender the confidence and respect of all they come into contact with. Professional, discrete and trustworthy
- Ability to prepare written reports to a high standard and to deliver against tight deadlines.
- Ability to prioritise own time, and others and effective at workload management
- The ability to lead manage, direct and co-ordinate the work of other employees and prioritise a wide-ranging workload
- The ability and insight to be able to balance the programme, projects and business requirements, taking into account risk, budgetary constraints and value for money.
Desirable
- Strategic thinker with the ability to have a corporate overview.
- Able to handle detail within strategic plans and make informed decisions and judgments
Experience
Essential
- Substantial experience of working in a business/operational management role, supporting operational managers.
- Knowledge of Prince 2 methodology and/or Change Management methodologies i.e. NHS Change Model, Lean, Six Sigma.
- Experienced user of Microsoft Project and other IT tools, including Excel, PowerPoint and Word.
- Demonstrable ability to lead and drive change programme/project teams.
- A demonstrable record of working and managing in challenging and changing environments.
- Proven track record of successfully delivery and management of large complex projects/programmes.
Desirable
- Experience in setting up new functions/systems..
- Knowledge and understanding of the Health economy, NHS financial and commissioning processes
- Knowledge of NHS Leadership model.
- Experience of managing transformational change.
Other Information
Essential
- Able to drive.
- Able to operate a keyboard and VDU for prolonged periods.
Person Specification
Qualifications
Essential
- Masters Degree or equivalent expertise acquired through direct, in-depth experience of project/programme change environment.
- Evidence of commitment to Continued Professional Development.
- Managing Successful Programmes practitioner or experience in Change and Programme Management.
Desirable
- PRINCE 2 (Practitioner) or have PMI accreditation and is able to demonstrate financial management knowledge and cost benefit analysis process.
- Able to demonstrate financial management experience.
- Service Improvement Certification.
Key Skills
Essential
- To be able to analyse, interpret, disseminate and present complex information using both verbal and written disciplines
- Has excellent levels of critical thinking skills, problem solving ability and can think creatively to stimulate action
- Able to make sense of conflicting priorities and reach effective and speedy solutions
- Able to assess risks, anticipate difficulties and address them
- Sound budgeting and financial control
- Strong, persuasive written and verbal communication skills including confident public speaking and presentation skills, tact and diplomacy and negotiating skills,
- Ability to communicate highly complex, technical issues to a lay audience in a clear and readily understandable manner.
- Excellent stakeholder management skills and ability to get others on board. The ability to influence and engender the confidence and respect of all they come into contact with. Professional, discrete and trustworthy
- Ability to prepare written reports to a high standard and to deliver against tight deadlines.
- Ability to prioritise own time, and others and effective at workload management
- The ability to lead manage, direct and co-ordinate the work of other employees and prioritise a wide-ranging workload
- The ability and insight to be able to balance the programme, projects and business requirements, taking into account risk, budgetary constraints and value for money.
Desirable
- Strategic thinker with the ability to have a corporate overview.
- Able to handle detail within strategic plans and make informed decisions and judgments
Experience
Essential
- Substantial experience of working in a business/operational management role, supporting operational managers.
- Knowledge of Prince 2 methodology and/or Change Management methodologies i.e. NHS Change Model, Lean, Six Sigma.
- Experienced user of Microsoft Project and other IT tools, including Excel, PowerPoint and Word.
- Demonstrable ability to lead and drive change programme/project teams.
- A demonstrable record of working and managing in challenging and changing environments.
- Proven track record of successfully delivery and management of large complex projects/programmes.
Desirable
- Experience in setting up new functions/systems..
- Knowledge and understanding of the Health economy, NHS financial and commissioning processes
- Knowledge of NHS Leadership model.
- Experience of managing transformational change.
Other Information
Essential
- Able to drive.
- Able to operate a keyboard and VDU for prolonged periods.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North East Ambulance Service NHS Foundation Trust
Address
Ambulance HQ, Bernicia House
Goldcrest Way, Newburn Riverside
Newcastle upon Tyne
NE15 8NY
Employer's website
https://www.neas.nhs.uk/ (Opens in a new tab)
