Mental Health Practitioner-NHS 111/IUC CAS

North East Ambulance Service NHS Foundation Trust

This job is now closed

Job summary

Role: Mental Health Practitioner (Senior Clinical Advisor) NHS 111/IUC-CAS

Hours: 37.5 hrs. per week

Salary: Band 6 Afc £33706-£40588 + unsocial hours

Location: Trust wide: Newcastle-Newburn, South Tyneside-Hebburn and Teesside-Wynyard

Are you looking for a new and challenging role? As part of our new Mental Health Strategy, you will be joining a new and innovative service, helping to shape the service and develop your career in urgent and emergency mental health care.

The North East Ambulance Service (NEAS) have exciting opportunities for a Registered Clinician or AHP with an extensive background in supporting Mental Health, to join our multi-disciplinary Clinical Assessment Team, delivering quality care to our patients, and provide advice to the wider NEAS team.

As a highly proficient mental health practitioner you will provide mental state and risk assessment of callers and be expected to practice within a positive risk-taking framework.

This will be a demanding role and mental health practitioners will be expected to appropriately manage their workload. As a mental health clinical advisor, you will work across 111 and 999 services, providing assessment and clinical advice to patients and operational staff, signposting them to services and places where alternative, more appropriate care can be provided.

Initial enquires can be made via email to: donna.short@neas.nhs.uk Mental Health Lead

Main duties of the job

IUC/NHS 111 mental health practitioners are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient. You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service.

Mental health practitioners require a critical understanding of detailed theoretical and practical knowledge and have specialist knowledge and experience, have some responsibility for team performance and service development and they consistently undertake self-development. You will be responsible for the telephone assessment of health and clinical needs, utilising professional clinical judgement, supported by NHS Pathways and other suitable clinical decision support systems across both 111 and 999.

The role requires specialist skills to assess and deliver care to patients across all age-groups. You will provide assessment, medication advice and health information supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. You will be responsible for the supervision, teaching, preceptorship, coaching and mentoring of staff.

You will be expected to support delivery of the national healthcare agenda and represent the organisation in a timely and professional manner as and when required.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Date posted

09 December 2022

Pay scheme

Agenda for change

Band

Band 6

Salary

£33,706 to £40,588 a year +Unsocial hours enhancements in line with section 2

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9340-MHP-12-22

Job locations

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY

Job description

Job responsibilities

For more information please ensure you refer to the Job Description attached to the advert where you will find full details of the role, the duties and the responsibilities.

Job description

Job responsibilities

For more information please ensure you refer to the Job Description attached to the advert where you will find full details of the role, the duties and the responsibilities.

Person Specification

Practical/Intellectual Skills

Essential

Ability to engage with people and motivate and support them to work to high standards. Calm under pressure, able to use initiative and make decisions. Excellent interpersonal/communication skills with a variety of media and with all levels of staff. High level of clinical reasoning skills. Ability to problem solve. Ability to take responsibility for managing individual team members according to local policies and procedures. Ability to contribute to and manage change. Organised with effective time management. Adaptable and self-motivated

Desirable

Knowledge of the client group and evidence of related training. Previous competency-based training in relevant field.

Experience

Essential

Substantial clinical experience in a range of settings.
Experience of working in a multi-professional/multi-agency environment.

Desirable

Previous experience of supporting or managing change.
Previous experience working within IUC / NHS 111 as clinical advisor or health advisor (or demonstrating a high degree of skill in remote patient assessment).
Experience of coaching and mentoring others

Qualifications

Essential

Registered with the appropriate regulatory body, e.g., as a Registered General Nurse
Educated to degree level or equivalent.

Desirable

Supervision/mentoring training or qualification Leadership/management training or qualification

Person Specification

Practical/Intellectual Skills

Essential

Ability to engage with people and motivate and support them to work to high standards. Calm under pressure, able to use initiative and make decisions. Excellent interpersonal/communication skills with a variety of media and with all levels of staff. High level of clinical reasoning skills. Ability to problem solve. Ability to take responsibility for managing individual team members according to local policies and procedures. Ability to contribute to and manage change. Organised with effective time management. Adaptable and self-motivated

Desirable

Knowledge of the client group and evidence of related training. Previous competency-based training in relevant field.

Experience

Essential

Substantial clinical experience in a range of settings.
Experience of working in a multi-professional/multi-agency environment.

Desirable

Previous experience of supporting or managing change.
Previous experience working within IUC / NHS 111 as clinical advisor or health advisor (or demonstrating a high degree of skill in remote patient assessment).
Experience of coaching and mentoring others

Qualifications

Essential

Registered with the appropriate regulatory body, e.g., as a Registered General Nurse
Educated to degree level or equivalent.

Desirable

Supervision/mentoring training or qualification Leadership/management training or qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).